Abstract: A system is provided comprising a computer and application, that when executed, observes login and logout events at a client workstation enabling and disabling access to an operating system executing on the workstation. The system observes a first login and logout event and a second login and logout event occur in order. The system determines first and second exceptions when the time of the first login and second logout events vary from scheduled first login and second logout times by greater than first and second predetermined time intervals, respectively. The system determines a third exception when the time between the first logout and second login event exceeds a third predetermined interval. The system determines a fourth exception when either the first logout or second logout event does not occur before the end of the period. The system also reports the first, second, third, fourth exceptions to a workforce management function.

Abstract: The invention provides a system for remotely configuring a plurality of devices to customize a lab network system for testing components and for training operators to use and maintain such systems. The system is configured to remotely access and control such a system via a computer network such as the Internet. Once connected, a user can run testing scenarios on the configured devices remotely from any location that has access to the Internet. In accordance with the invention, an organization's network equipment is integrated with specialized physical switching technologies, and controlled by unique management software. Access to the network equipment may be provided remotely, and granted via a scheduling service. Thus, multiple physical equipment labs can be integrated into one globally, visible resource, enabling one-stop scheduling of lab time without knowing the detailed inventory of a particular network equipment facility.

Abstract: The invention provides a system for remotely configuring a plurality of devices to customize a lab network system for testing components and for training operators to use and maintain such systems. The system is configured to remotely access and control such a system via a computer network such as the Internet. Once connected, a user can run testing scenarios on the configured devices remotely from any location that has access to the Internet. In accordance with the invention, an organization's network equipment is integrated with specialized physical switching technologies, and controlled by unique management software. Access to the network equipment may be provided remotely, and granted via a scheduling service. Thus, multiple physical equipment labs can be integrated into one globally, visible resource, enabling one-stop scheduling of lab time without knowing the detailed inventory of a particular network equipment facility.

Abstract: The invention provides a system for remotely configuring a plurality of devices to customize a lab network system for testing components and for training operators to use and maintain such systems. The system is configured to remotely access and control such a system via a computer network such as the Internet. Once connected, a user can run testing scenarios on the configured devices remotely from any location that has access to the Internet. In accordance with the invention, an organization's network equipment is integrated with specialized physical switching technologies, and controlled by unique management software. Access to the network equipment may be provided remotely, and granted via a scheduling service. Thus, multiple physical equipment labs can be integrated into one globally, visible resource, enabling one-stop scheduling of lab time without knowing the detailed inventory of a particular network equipment facility.

Abstract: The invention provides a system for remotely configuring a plurality of devices to customize a lab network system for testing components and for training operators to use and maintain such systems. The system is configured to remotely access and control such a system via a computer network such as the Internet. Once connected, a user can run testing scenarios on the configured devices remotely from any location that has access to the Internet. In accordance with the invention, an organization's network equipment is integrated with specialized physical switching technologies, and controlled by unique management software. Access to the network equipment may be provided remotely, and granted via a scheduling service. Thus, multiple physical equipment labs can be integrated into one globally, visible resource, enabling one-stop scheduling of lab time without knowing the detailed inventory of a particular network equipment facility.