Abstract: Apparatus, systems, and methods that operate to assist in resolving both expected and unexpected events that occur in the course of business operations are disclosed. Activities may include detecting the occurrence of an alert event, determining whether the alert event is an expected event or an unexpected event, presenting a resolution sequence for the expected event, and soliciting a new event resolution path for the unexpected event. Further activities may include determining an alert event is an unexpected event, displaying an alert message associated with the unexpected event, and soliciting recommendations to form a new event resolution path to be presented upon determining a new event has occurred that is similar to the alert event. Additional apparatus, systems, and methods are disclosed.

Abstract: A method and system for searching data is provided. An index of a search engine is accessed. Distribution data is extracted from the index of the search engine. A value index is generated from the distribution data. A search request is received from a client. A query is generated based on the search request and the value index. The query is forwarded to the search engine for execution.

Abstract: Systems and techniques relating to associating a procedure with actions and resources are described. In general, in one implementation, the technique includes: specifying a list of one or more actions corresponding to a specified procedure and, for each action, one or more resources associated with the action; indicating an action order, including indicating whether two or more actions in the action list are to be performed in an order-dependent manner or in an order-independent manner; formatting the list of actions into a presentation format; and enabling a user to access the resources associated with the specified procedure. The actions can be grouped into one or more phases and a navigation model may include a phase indicator to navigate by phases of the procedure and display of actions and deliverables associated with a phase. The techniques can include associating deliverables, contributors and resources with an action.

Abstract: Methods and apparatus, including computer program products, to manage context information of events. Data characterizing an event is received, a data structure is generated, and an event resolution procedure that is to be initiated is determined (e.g., based on the data characterizing the event and one or more associated business processes being identified). The event may be defined in a business process (e.g., a computer-implemented business), for example, as a business activity. The relevance of the event to one or more business processes may be computed (e.g., to determine if the event relates to a business process such that action for a business process may be required) such that relevant business processes are identified. The data structure may be generated in response to receipt of the data (e.g., after the identification of the event or at about the same time).

Abstract: Methods and apparatus, including computer program products, related to data structures for context information related to business events. Data characterizing an event of one or more business processes (e.g., an event corresponding to a business activity in one or more computer-implemented business processes) is received, and a data structure is generated to enable event resolution. The data structure is generated in response to receiving the data and the data structure includes information about the event derived from the data and information to assist retrieving further information related to the event. The data structure may be defined in accordance with a declarative programming language. A business process to include events that are resolved with the use of a data structure including context information and a data structure (e.g., a designtime data structure) may be modeled in a visual modeling tool.

Abstract: A method and system for searching data is provided. An index of a search engine is accessed. Distribution data is extracted from the index of the search engine. A value index is generated from the distribution data. A search request is received from a client. A query is generated based on the search request and the value index. The query is forwarded to the search engine for execution.

Abstract: Apparatus, systems, and methods that operate to assist in resolving both expected and unexpected events that occur in the course of business operations are disclosed. Activities may include detecting the occurrence of an alert event, determining whether the alert event is an expected event or an unexpected event, presenting a resolution sequence for the expected event, and soliciting a new event resolution path for the unexpected event. Further activities may include determining an alert event is an unexpected event, displaying an alert message associated with the unexpected event, and soliciting recommendations to form a new event resolution path to be presented upon determining a new event has occurred that is similar to the alert event. Additional apparatus, systems, and methods are disclosed.

Abstract: Methods and apparatus, including computer program products, to manage context information of events. Data characterizing an event is received, a data structure is generated, and an event resolution procedure that is to be initiated is determined (e.g., based on the data characterizing the event and one or more associated business processes being identified). The event may be defined in a business process (e.g., a computer-implemented business), for example, as a business activity. The relevance of the event to one or more business processes may be computed (e.g., to determine if the event relates to a business process such that action for a business process may be required) such that relevant business processes are identified. The data structure may be generated in response to receipt of the data (e.g., after the identification of the event or at about the same time).

Abstract: Methods and apparatus, including computer program products, related to data structures for context information related to business events. Data characterizing an event of one or more business processes (e.g., an event corresponding to a business activity in one or more computer-implemented business processes) is received, and a data structure is generated to enable event resolution. The data structure is generated in response to receiving the data and the data structure includes information about the event derived from the data and information to assist retrieving further information related to the event. The data structure may be defined in accordance with a declarative programming language. A business process to include events that are resolved with the use of a data structure including context information and a data structure (e.g., a designtime data structure) may be modeled in a visual modeling tool.

Abstract: Systems and methods are provided that enable synchronization and integration between business objects and user tasks. In some embodiments, the present invention allows for tight integration between business objects and tasks related to those objects. Tasks may be stored in a task “pool,” allowing multiple users to access some tasks. In Users may perform additional operations such as forwarding tasks or requesting clarification; task tracking; and technical monitoring. A task framework is provided that monitors business objects and creates, modifies, and completes tasks when appropriate changes are made to business objects.

Abstract: Systems and techniques relating to associating a procedure with actions and resources are described. In general, in one implementation, the technique includes: specifying a list of one or more actions corresponding to a specified procedure and, for each action, one or more resources associated with the action; indicating an action order, including indicating whether two or more actions in the action list are to be performed in an order-dependent manner or in an order-independent manner; formatting the list of actions into a presentation format; and enabling a user to access the resources associated with the specified procedure. The actions can be grouped into one or more phases and a navigation model may include a phase indicator to navigate by phases of the procedure and display of actions and deliverables associated with a phase. The techniques can include associating deliverables, contributors and resources with an action.