Abstract: An improved technique involves setting an administrator password in a server to a temporary password upon receipt of a request for administrator access to the server. Along these lines, when a support engineer receives a support ticket from a customer, the support engineer sends a request to obtain administrator access to the customer's server to an access control computer. The access control computer, upon receipt of the request, generates a temporary password that grants the support engineer a one-time administrator access to the server. The access control computer then changes the administrator password on the server to the temporary password and reveals the temporary password to the support engineer. At some time either after the engineer obtains administrator access to the server or after some specified time has passed, the access control computer invalidates the temporary password by changing the administrator password to a different password.

Abstract: A system for reviewing role definitions includes a database that stores a plurality of roles. Each of the plurality of roles associates an identifier with at least one entitlement. The system also includes a second database that stores role review definitions. The review definitions define role review processes for the plurality of roles. The system further includes a processor that is in communication with the role database and the review definition database. The processor executes the role review processes defined by the review definitions at the appropriate times.

Abstract: Improved techniques involve marking each test case routine written in the source code with test case identifiers that describe that test case routine. Software in a development system parses source code to locate such identifiers and, upon compilation of the source code, generates a report based on those identifiers. Advantageously, the improved techniques ensure that test cases remain current with the source code.

Abstract: A system for reviewing the ownership of data resources includes a database that stores a plurality of data resource identifiers. Each of the plurality of data resource identifiers has an associated owner field. The system also includes a second database that stores data resource review definitions. The review definitions define a review processes for the plurality of data resources. The system further includes a processor that is in communication with the data resource database and the review definition database. The processor executes the data resource ownership review processes defined by the review definitions at the appropriate times.

Abstract: A system for reviewing role definitions includes a database that stores a plurality of roles. Each of the plurality of roles associates an identifier with at least one entitlement. The system also includes a second database that stores role review definitions. The review definitions define role review processes for the plurality of roles. The system further includes a processor that is in communication with the role database and the review definition database. The processor executes the role review processes defined by the review definitions at the appropriate times.

Abstract: A system for reviewing the ownership of data resources includes a database that stores a plurality of data resource identifiers. Each of the plurality of data resource identifiers has an associated owner field. The system also includes a second database that stores data resource review definitions. The review definitions define a review processes for the plurality of data resources. The system further includes a processor that is in communication with the data resource database and the review definition database. The processor executes the data resource ownership review processes defined by the review definitions at the appropriate times.