Abstract: A method and system for on-line monitoring of electronic communications includes automatically monitoring text-based communications of chat room or instant messaging participant(s) to determine if a monitoring event, such as existence of certain factors associated with a particular exchange, for example, the exchange's participants, content, recent history, and/or tone. The existence of a monitoring event can result in predetermined action(s) being taken by the system. In certain embodiments the method comprises accessing, via a server, a conversational content set of data, learning, via the server, a pattern based on the conversational content set of data, accessing, via the server, a conversational content received from a client after the pattern has been learned based on the conversational content set of data, recognizing, via the server, the pattern in the conversational content, and taking, via the server, an action responsive to the pattern being recognized in the conversational content.

Abstract: A method and system for on-line monitoring of electronic communications include automatically monitoring text-based communications of one or more chat room or instant messaging participants to determine if a monitoring event has occurred. A monitoring event can be, for example, the combined existence of certain defined factors associated with a particular exchange relating to, for example, the exchange's participants, content, recent history, and/or tone. The existence of a monitoring event can result in one or more predetermined actions being taken by the system. In an exemplary embodiment of the present invention, on-line communications are continually monitored and input to a number of pattern recognizing modules, preferably working in parallel.

Abstract: A method and system for on-line monitoring of electronic communications include automatically monitoring text-based communications of one or more chat room or instant messaging participants to determine if a monitoring event has occurred. A monitoring event can be, for example, the combined existence of certain defined factors associated with a particular exchange relating to, for example, the exchange's participants, content, recent history, and/or tone. The existence of a monitoring event can result in one or more predetermined actions being taken by the system. In an exemplary embodiment of the present invention, on-line communications are continually monitored and input to a number of pattern recognizing modules, preferably working in parallel.