Abstract: A method and apparatus for providing redundancy in an Automatic Teller Machine (ATM) is provided. Application software may be run on top of a virtual environment such as a virtual machine and/or a virtual disk environment. Should a software component fail, the virtual environment will “crash” but the ATM hardware and operating system will remain intact. If the software is fatally flawed—e.g., due to a faulty “upgrade” the older version may be “rolled back” from a previously stored virtual environment.

Abstract: A method and apparatus for providing redundancy in an Automatic Teller Machine (ATM) is provided. Application software may be run on top of a virtual environment such as a virtual machine and/or a virtual disk environment. Should a software component fail, the virtual environment will “crash” but the ATM hardware and operating system will remain intact. If the software is fatally flawed—e.g., due to a faulty “upgrade” the older version may be “rolled back” from a previously stored virtual environment.

Abstract: A method and apparatus for providing redundancy in an Automatic Teller Machine (ATM) is provided. Application software may be run on top of a virtual environment such as a virtual machine and/or a virtual disk environment. Should a software component fail, the virtual environment will “crash” but the ATM hardware and operating system will remain intact. If the software is fatally flawed—e.g., due to a faulty “upgrade” the older version may be “rolled back” from a previously stored virtual environment.

Abstract: A method and apparatus for providing redundancy in an Automatic Teller Machine (ATM) is provided. Application software may be run on top of a virtual environment such as a virtual machine and/or a virtual disk environment. Should a software component fail, the virtual environment will “crash” but the ATM hardware and operating system will remain intact. If the software is fatally flawed—e.g., due to a faulty “upgrade” the older version may be “rolled back” from a previously stored virtual environment.

Abstract: A method and apparatus for providing redundancy in an Automatic Teller Machine (ATM) is provided. Application software may be run on top of a virtual environment such as a virtual machine and/or a virtual disk environment. Should a software component fail, the virtual environment will “crash” but the ATM hardware and operating system will remain intact. If the software is fatally flawed—e.g., due to a faulty “upgrade” the older version may be “rolled back” from a previously stored virtual environment.

Abstract: A method and apparatus for providing redundancy in an Automatic Teller Machine (ATM) is provided. Application software may be run on top of a virtual environment such as a virtual machine and/or a virtual disk environment. Should a software component fail, the virtual environment will “crash” but the ATM hardware and operating system will remain intact. If the software is fatally flawed—e.g., due to a faulty “upgrade” the older version may be “rolled back” from a previously stored virtual environment.

Abstract: A method for predicting failure in an Automated Teller Machine (ATM) is provided. The method may include using a database to store information relating to the performance of a component function by an ATM component. The information may include normal performance information and fault information. The method may further include using a computational module to calculate a fault rate for the ATM component. The method may also include using a processor to compare the calculated fault rate to a threshold value associated with the component function. In the event that the fault rate exceeds the threshold value, the processor may initiate a request for service of the ATM component.

Abstract: A method and apparatus for providing redundancy in an Automatic Teller Machine (ATM) is provided. The hardware platform of the ATM is configured to tolerate removal of a portion of the hardware as well as insertion of a portion of the hardware without removing power from the ATM. The insertion and replacement of hardware to a powered device is termed a “hot swap”. A hot swap may be necessitated by the failure or the upgrade of a hardware component. The hot swap is detected by a software program running on top of the hardware platform. The software program may reintegrate the replacement hardware including the location of “drivers” for the replacement software. In addition, application software may be run on top of a virtual environment such as a virtual machine and/or a virtual disk environment. Should a software component fail, the virtual environment will “crash” but the ATM hardware and operating system will remain intact. If the software is fatally flawed—e.g.

Abstract: Methods and apparatus according to the invention are directed towards providing apparatus for targeting network problems. Such apparatus may include a database configured to store a workload. The apparatus may also include a transmitter configured to transmit the workload to a CPU included in an ATM via a telecommunications network. The workload may include instructions to (1) execute a script, (2) record an output generated from the execution of the script, and (3) transmit the recorded output via the telecommunications network to a receiver. The apparatus may further include the receiver being configured to receive the transmitted recorded output via the telecommunications network.

Abstract: A method of rolling back software in an automatic teller machine is provided. The automatic teller machine includes at least one computer and at least one software program running on the at least one computer. The at least one software program includes at least one virtual environment. The method includes detecting the failure of at least on software component running on the at least one computer. The method further includes restoring a previous version of the software. Finally, the method includes activating the restored software.

Abstract: A method for predicting failure in an Automated Teller Machine (ATM) is provided. The method may include using a database to store information relating to the performance of a component function by an ATM component. The information may include normal performance information and fault information. The method may further include using a computational module to calculate a fault rate for the ATM component. The method may also include using a processor to compare the calculated fault rate to a threshold value associated with the component function. In the event that the fault rate exceeds the threshold value, the processor may initiate a request for service of the ATM component.