Abstract: A method for controlling mobile communications involves establishing an RFID connection between an RFID tag disposed on or at a predefined location inside a cabin area of a vehicle and an RFID reader attached to a mobile communications device. Upon breaking the RFID connection, an application resident on the device recognizes that the device is no located in the predefined location. A message is automatically sent to an entity outside of the vehicle, where the message indicates that the device is no longer located at the predefined location inside the vehicle.

Abstract: A method for controlling mobile communications involves identifying an operator of the mobile vehicle, where the operator is associated with a mobile communications device. Via a telematics unit disposed in the mobile vehicle, the method further involves recognizing, while the vehicle is in motion, that the mobile communications device is not located in a predefined location inside a cabin area of the vehicle, and in response to a command generated by the telematics unit based on the recognizing, automatically adjusting a functionality of an audio system disposed in the vehicle.

Abstract: A method for controlling mobile communications involves identifying an operator of the mobile vehicle, where the operator is associated with a mobile communications device. Via a telematics unit disposed in the mobile vehicle, the method further involves recognizing, while the vehicle is in motion, that the mobile communications device is not located in a predefined location inside a cabin area of the vehicle, and in response to a command generated by the telematics unit based on the recognizing, automatically adjusting a functionality of an audio system disposed in the vehicle.

Abstract: A method for controlling mobile communications involves establishing an RFID connection between an RFID tag disposed on or at a predefined location inside a cabin area of a vehicle and an RFID reader attached to a mobile communications device. Upon breaking the RFID connection, an application resident on the device recognizes that the device is no located in the predefined location. A message is automatically sent to an entity outside of the vehicle, where the message indicates that the device is no longer located at the predefined location inside the vehicle.

Abstract: The invention provides a method and system for communicating between a telematics call center and a telematics unit. A service communication is initiated from a telematics unit to a telematics call center responsive to user input. A text-based acknowledgment is received at the telematics unit from the call center in response to the initiation. A communication mode is established based on communication preference data in response to the acknowledgement. The method and system further comprises providing the communication preference data to the call center. A computer usable medium with suitable computer program code is employed for communicating between a telematics call center and a telematics unit.

Abstract: A method and computer usable medium storing a computer program for performing failed wireless communication diagnostics are disclosed. A failed transmission condition is recognized. A cleared number communication channel is established between a telematics unit and either a service provider or a call center responsive to the received failed transmission condition. A communication device identifier is sent to the service provider. A communication parameter associated with data generated by the service provider is received at the telematics unit.

Abstract: A system and method for managing technical services within a mobile vehicle communications system. The method describes receiving a request for technical services from a telematics device, determining a technical service action based on the received request for technical services, and providing a technical service to the telematics device responsive to the technical service action determination. A computer readable medium is described that includes computer readable code for controlling a communication interface implemented to receive a request for technical services from a telematics device, computer readable code for determining a technical service action based on the received request for technical services, and computer readable code for providing a technical service to the telematics device responsive to the technical service action determination.

Abstract: A method and system for enabling two way communications between a mobile vehicle and a call center during a failed transmission condition is disclosed. A cleared number voice call is initiated from a telematics unit to a call center based on a failed transmission condition. A cleared number voice call communication channel is established between the telematics unit and the call center. A data request for at least one vehicle data is received from the call center to the telematics unit via the established communication channel. The requested vehicle data is communicated from the telematics unit to the call center via the established communication channel.

Abstract: A method and computer usable medium storing a computer program for performing failed wireless communication diagnostics are disclosed. A failed transmission condition is recognized. A cleared number communication channel is established between a telematics unit and either a service provider or a call center responsive to the received failed transmission condition. A communication device identifier is sent to the service provider. A communication parameter associated with data generated by the service provider is received at the telematics unit.

Abstract: The invention provides a method and system for communicating between a telematics call center and a telematics unit. A service communication is initiated from a telematics unit to a telematics call center responsive to user input. A text-based acknowledgment is received at the telematics unit from the call center in response to the initiation. A communication mode is established based on communication preference data in response to the acknowledgement. The method and system further comprises providing the communication preference data to the call center. A computer usable medium with suitable computer program code is employed for communicating between a telematics call center and a telematics unit.

Abstract: A system and method for managing technical services within a mobile vehicle communications system. The method describes receiving a request for technical services from a telematics device, determining a technical service action based on the received request for technical services, and providing a technical service to the telematics device responsive to the technical service action determination. A computer readable medium is described that includes computer readable code for controlling a communication interface implemented to receive a request for technical services from a telematics device, computer readable code for determining a technical service action based on the received request for technical services, and computer readable code for providing a technical service to the telematics device responsive to the technical service action determination.

Abstract: A method of verifying a telematics unit, the method including initiating a cleared number voice call from a telematics unit to a call center based on a failed transmission condition establishing a cleared number voice call communication channel between the telematics unit and the call center; and communicating at least one telematics unit identifier to the call center via the established communication channel.