Abstract: Embodiments described herein are generally directed to various use cases involving turning text data into actionable evidence. According to an example, text-based information relating to an issue associated with a product or service of a vendor is receive via a self-service SaaS portal and includes one or both of structured data and unstructured data. The text-based information is classified and analyzed by parsing out a first set of facts from the structured data. A second set of facts is identified by applying a taxonomy to the text-based information. A lookup value is created by aggregating the first and second sets of facts. Guidance, representing a proposed resolution of the issue, a recommended next troubleshooting step in connection with evaluation of the issue, or other guidance relating to the issue, is then extracted from a lookup table based on the lookup value.

Abstract: Example implementations relate to automatic diagnostic mode to identify a potential cause of a boot problem of a system. In an example, the automatic diagnostic mode iteratively isolates subsystems of the system in coordination with a baseboard management controller. For each iteration of subsystem isolation, a system boot is executed while a subsystem is isolated. The system boot is monitored against a watchdog timer of the baseboard management controller to determine if the system boot is successful. If the system boot is successful, the isolated subsystem is marked as a potential cause of the boot problem of the system. If the system boot is unsuccessful, the automatic diagnostic mode continues to iteratively isolate the subsystems.

Abstract: Example implementations relate to automatic diagnostic mode to identify a potential cause of a boot problem of a system. In an example, the automatic diagnostic mode iteratively isolates subsystems of the system in coordination with a baseboard management controller. For each iteration of subsystem isolation, a system boot is executed while a subsystem is isolated. The system boot is monitored against a watchdog timer of the baseboard management controller to determine if the system boot is successful. If the system boot is successful, the isolated subsystem is marked as a potential cause of the boot problem of the system. If the system boot is unsuccessful, the automatic diagnostic mode continues to iteratively isolate the subsystems.

Abstract: Examples disclosed herein relate to using a programmable logic device to perform a recovery operation on non-volatile storage devices. In response to receiving an indication to perform recovery, multiple storage devices are set to a predetermined value by the PLD. Recovery of the storage devices is to begin based on the predetermined value setting.

Abstract: Examples disclosed herein relate to using a programmable logic device to perform a recovery operation on non-volatile storage devices. In response to receiving an indication to perform recovery, multiple storage devices are set to a predetermined value by the PLD. Recovery of the storage devices is to begin based on the predetermined value setting.