Abstract: An autonomous agent operating method, system, and computer program product, including launching a first autonomous agent for a task with an initial update interval and adjusting the initial update interval for a second autonomous agent based on a second task for the second autonomous agent being similar to the task over time in relation to a trust level of a human user in a performance of the first autonomous agent.

Abstract: A method, a computer program product, and a computer system determine when to transfer a communication session from an agent to a bot. The method includes monitoring the communication session between the agent and a user. The method includes determining a continuing utility value indicating a predicted continuing cost to maintaining the communication session with the agent. The continuing utility value is indicative of a predicted continuing benefit to maintaining the communication with the agent. The method includes determining a transferring utility value indicating a predicted transferring cost to transferring the communication session from the agent to the bot. The transferring utility value is indicative of a predicted transferring benefit to transferring the communication session from the agent to the bot. The method includes, as a result of the predicted transferring benefit being greater than the predicted continuing benefit, transferring the communication session from the agent to the bot.

Abstract: An automated analytic tool (AAT) apparatus analyzes a machine learning system (MLS). The tool comprises a processor configured to receive experiment parameters associated with an experiment performed on the MLS, and captures information from a plurality of stages of the experiment. The information comprises information regarding MLS results and choices made during the experiment. The tool automatically revise the captured information into revised information utilizing a knowledge base comprising information from prior experiments. The tool then presents the revised information to a user.

Abstract: An autonomous agent operating method, system, and computer program product, including configuring an autonomous agent for a task, launching the autonomous agent with an initial update interval, the update interval determining a frequency of the autonomous agent reporting results to a human user for review, measuring the trust level of human user in a performance of the autonomous agent, and dynamically adjusting the update interval based on this measured trust.

Abstract: A method, a computer program product, and a computer system determine when to transfer a communication session from an agent to a bot. The method includes monitoring the communication session between the agent and a user. The method includes determining a continuing utility value indicating a predicted continuing cost to maintaining the communication session with the agent. The continuing utility value is indicative of a predicted continuing benefit to maintaining the communication with the agent. The method includes determining a transferring utility value indicating a predicted transferring cost to transferring the communication session from the agent to the bot. The transferring utility value is indicative of a predicted transferring benefit to transferring the communication session from the agent to the bot. The method includes, as a result of the predicted transferring benefit being greater than the predicted continuing benefit, transferring the communication session from the agent to the bot.

Abstract: Performance of a computer implementing a machine learning system is improved by providing, via a graphical user interface, to an annotator, unlabeled corpus data to be labeled; obtaining, via the interface, labels for the unlabeled corpus data; and detecting, with a consistency calculation routine, concurrent with the labeling, internal inconsistency and/or external inconsistency in the labeling. Responsive to the detection, intervene in the labeling with a reactive intervention subsystem until the inconsistency is addressed. The labeling is completed subsequent to the intervention; the system is trained to provide a trained machine learning system, based on results of the completed labeling; and classification of new data is carried out with the trained system. Proactive intervention schemes are also provided.