Abstract: A system and method of using two-way paging to establish communications with a mobile party having a Personal Telephone Number. The mobile party uses the two-way pager to transmit call control parameters which are used by the telephone network to route calls directed to the party's PTN. The mobile party may also use the pager to transmit subsequent routing parameters which are used by the network to reroute calls which have been previously routed. The subsequent routing of a call may be performed at any time following a previous routing, even after the call has received answer supervision.

Abstract: Call center functions are provided to a plurality of remotely located customer service representatives (CSRs) via a data network, such as the Internet. Each CSR station includes a telephone and a computer. Separate log-in procedures for the computer and the telephone improve system security. Incoming calls are routed to an available CSR. A call control server provides call control pages that include a set of clickable commands (e.g., transfer, hold, conference, speed-dial buttons, and the like) and telephone digits to CSR computers that allow CSRs to remotely control telephone calls. A merchant server can also provide a merchant application page to CSR computers to allow CSRs to process customer calls.

Abstract: A method for routing a call to a cordless/cellular telephone accessible over the landline network via a home cordless base station according to a LL#, and acessible over a cellular network according to a mobile identification number (MIN). Upon receiving a call to a cordless/cellular user's land-line telephone number (LL#) or to the corresponding MIN, the landline network ascertains whether the cordless/cellular telephone is within communication range of its home cordless base station. The telephone call is then routed to the home cordless base station only if the CCT is within communication range of the cordless base station. If the CCT is not within range of the home cordless base station, the call is forwarded by the land-line telephone network to the cellular network with the MIN in order to complete a cellular call to the CCT.

Abstract: An automatic call-back device notifies a subscriber when a called party's telephone station is no longer busy. When the subscriber calls a called party and the called party's telephone station is busy, the automatic call-back device offers the subscriber call-back options for calling the subscriber when the called party's telephone station is no longer busy. If selected, the automatic call-back device monitors the called party's telephone station for an on-hook signal, for example. When the called party goes on-hook, the automatic call-back device calls the called party and the subscriber and connects the subscriber and the called party in a call. If multiple subscribers call the same called party, the automatic call-back device stores an identifier corresponding to each subscriber in a call-back list based on when each subscriber called the called party. When the called party goes on-hook, the automatic call-back device contacts the first subscriber in the call-back list (i.e.

Abstract: A system and method of using two-way paging to establish communications with a mobile party having a Personal Telephone Number. The mobile party is equipped with a two-way pager which the party may use to provide call control. The pager is periodically queried by a network and/or paging service to determine whether or not the pager is reachable. If the pager becomes unreachable, and thereafter a call is placed to the party's Personal Telephone Number, the network routes the call to a default station. If the pager is reachable, any one of a number of alternative call routing procedures may be invoked including: registration type routing, call-by-call routing, revertive calling, call examination routing, and subsequent routing. In one possible embodiment, a Customer Routing Point is used to store the pager status along with other call routing information, and a Network Control Point is used to carry out the appropriate routing procedure.

Abstract: A paging service decides whether a subscriber may be paged, or is busy and should not be paged, depending on the subscriber's location. The subscriber's location is either transmitted by his 2-way pager, or determined by determining the identity of the cell site used to relay the pager's signal. The status corresponding to a cell site may be fixed, or may vary with a schedule or subscriber preference information stored in a memory.

Abstract: A system and method of using two-way paging to establish communications with a mobile party having a Personal Telephone Number. The mobile party is equipped with a two-way pager which the party may use to provide call control. The pager is periodically queried by a network and/or paging service to determine whether or not the pager is reachable. If the pager becomes unreachable, and thereafter a call is placed to the party's Personal Telephone Number, the network routes the call to a default station. If the pager is reachable, any one of a number of alternative call routing procedures may be invoked including: registration type routing, call-by-call routing, revertive calling, call examination routing, and subsequent routing. In one possible embodiment, a Customer Routing Point is used to store the pager status along with other call routing information, and a Network Control Point is used to carry out the appropriate routing procedure.

Abstract: A paging service database is updated by a subscriber by using a terminal. The terminal may update a corresponding database in a pager served by the paging service by linking to the pager through an infrared or wired serial link. The pager may also be coupled to the paging service through a modem and receive database updates or may receive database updates directly from the paging service over the airwaves. The subscriber may enter a new menu using the pager and update the paging service database by sending an update command. The new menu may be permanent or temporary. A temporary new menu may be erased either by an erase command sent from the pager to the paging service or a time limit specified by the subscriber.

Abstract: A method for updating a caller database in a communication system by detecting repeat callers during the bridging of calls placed to a called party subscriber and upon such detection, enabling the subscriber to enter corresponding alphanumeric identifiers in the frequent caller database. This method is useful in a communication system that completes a telephone call placed by a caller to a personal telephone number of a called party by bridging that call to a return call originated by the called party in response to a paging signal alerting the subscriber of the telephone call.

Abstract: An intelligent pager remotely manages an E-Mail server that receives E-Mail messages transmitted over an E-Mail network. Useful E-Mail messages can be identified by the pager and separated from the junk mail. The pager remotely controls the server to forward messages as directed by the recipient. The E-Mail server sends a summary of the E-Mail message to the pager over a different network so that the pager can select a forwarding destination for the message. The pager sends a selection signal to the E-mail server which then forwards the E-Mail message to the selected destination. The E-Mail message can be forwarded by the server over another network, such as the public telephone network, to a computer or a FAX machine at the recipient's office, home or other destination.

Abstract: a telecommunications carrier other than the carrier of last contact is arranged to a) recognize that the telephone to which a particular call is placed is a disconnected telephone and b) provide different call treatment for the call, e.g., different call handling or different call features or services, as compared to the treatment the telecommunications carrier provides for the same call to the same telephone when it is recognized that the telephone is not disconnected. Advantageously, no effort is wasted in an attempt to complete the telephone call to a disconnected telephone. Such different treatments include 1) simply making no attempt to route the call to the disconnected telephone via the network of last contact, 2) routing the call to a secondary, alternate telephone, and 3) initiating transmission of a page to a pager that is associated with the owner of the disconnected telephone.

Abstract: A system and method for providing personal communications services are disclosed. A bridging and signaling unit implements a bridge for connecting telephone calls between a caller, a called party, and an alternate destination. A caller who calls the personal telephone number associated with a called party is held at the bridging and signaling unit while waiting for a return telephone call from the called party. The called party is alerted to the existence of the call through a paging system. If the time period during which the caller is on hold exceeds a timeout period, the caller will be connected to an alternate destination, such as a secretary, an answering service, or a voice messaging system.

Abstract: A node configured for use in a telecommunications network. The node is programmable via an end-user-accessible interface to provide a mnemonic dialing service. The mnemonic dialing service allows members of a group to communicate with each other.

Abstract: A method and system for determining the location of a subscriber of a two-way paging service includes a telephone network with a switched network and a paging service operatively connected thereto. The paging service includes a paging receiver for receiving a location parameter from a two-way pager of a subscriber of a paging network. The switched network includes a unit for generating a location message to a caller when the caller queries the network for the subscriber location.

Abstract: In a personal reach telephone service in which a calling party's telephone call to a personal reach telephone number of a called party/subscriber is bridged to a return call placed by the called party/subscriber in response to a page which indicates to the called party/subscriber the presence of a waiting call, a connection is established between a bridging and signaling unit associated with the interexchange network to which the calling party is directed, and the home PBX associated with the called party/subscriber. After establishing the connection between the bridging and signaling unit and the home PBX, a determination is made, using two-way paging technology, whether the pager associated with the called party/subscriber is registered within the local area covered by the home PBX. If the pager is registered in the local area, then the calling party's call is connected directly to the PBX and a local page is broadcast to the called party/subscriber.

Abstract: The invention provides a mobile communication system in a network that receives a location schedule from a subscriber and directs a call to the subscriber based on the location schedule. The network may include a telephone network, a data network and a cable network interconnected together. Each of the networks connects to communication devices. For example, the cable network is connected to fixed location devices such as cable units conventionally provided to cable subscribers. The fixed location devices may be connected to communication devices such as televisions, stereos or mailboxes. When a subscriber location schedule indicates that the subscriber is reachable at a specific fixed location device, the mobility system pages the subscriber at the specific fixed location device when a call is received for the subscriber during the specified date and time found in the location schedule.

Abstract: Apparatus for linking multiple baseband telephone lines to provide broadband communication. The apparatus comprises a broadband port, a plurality of baseband ports, and a controller. The broadband port provides connection to a broadband device or broadband communication line. The baseband ports provide connection to baseband communication lines. The controller integrates baseband data streams accepted at the baseband ports into a broadband data stream for transmission at the broadband port, and/or demultiplexes a broadband data stream received at the broadband port into baseband streams for transmission at the baseband ports. The baseband data include message data corresponding to the message data of the broadband stream, and control data describing an interrelationship among the message data, for controlling integrating of said baseband message data. The telephone numbers of baseband communication lines for use by the controller are automatically determined.

Abstract: A method and system for transmission of control information over a separate channel to devices connected to a telecommunications network. An outdial node couples a destination system to a user who is accessing the destination system using a first communications pathway through a telecommunications network. When the destination system requests control data be entered, the user causes a signal to be transmitted on a second communications pathway. The signal, which includes information identifying the user and the desired control function, is transmitted by the user from a two-way pager. The signal is received by a paging system and transmitted to the outdial node. The outdial node accesses a database using the user identifying information and selects an entry corresponding the user and to the control function. The control data contained in the selected entry is then output to the destination system.

Abstract: A system and method of using one-way or two-way paging to establish communications with a mobile party and sensing duplicate pages. A one-way or two-way paging device operates to compare an incoming page with pages that have been received within a predetermined, and preferably subscriber adjustable, time interval. If the incoming page is determined as being identical to a page received and stored by the pager within the preceding predetermined time interval, then the incoming page is deemed a duplicate page, and is therefore disregarded. If the incoming page is determined as not being identical to any pages received within the predetermined time interval, then the page is deemed a new page, which is stored by the pager for comparison to any pages subsequently received within the predetermined time interval, and the paging device notifies the subscriber of the new page.

Abstract: A system and method of using two-way paging to establish communications with a mobile party having a Personal Telephone Number. In one possible embodiment, the mobile party uses a two-way pager to transmit a terminating number, bandwidth, and protocol to a paging service. The paging service relays the terminating number, bandwidth, and protocol to a Customer Routing Point where the information is stored. Thereafter, when a caller initiates a call to the mobile party by dialing the mobile party's Personal Telephone Number, a Network Control Point is notified. The Network Control Point accesses the Customer Routing Point, cross-references the Personal Telephone Number with the stored terminating number, bandwidth, and protocol, and retrieves the cross-referenced information. The Network Control Point then uses the retrieved information to route the call to a terminating telephone station associated with that information.