Patents by Inventor David Tso

David Tso has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10129404
    Abstract: Systems and methods for managing multi-tenant callback services may be provided via a multi-tenant services integration platform. Several multi-tenant software as a service applications may be offered as a hosted software solution via the multi-tenant services integration platform. Various applications may deploy and support a shared tenant and shared services environment where there can be many different customers (companies and users) running in their own virtual partition from a single application instance. The applications may be multi-tenant aware and integrated into an administration portal which integrates several shared tenant services. The tenant model may allow for customized application configurations to be run from a single application instance. Further, improved methods for providing callback management, calculating estimated wait times and providing for callback initiation may be integrated in such multi-tenant services.
    Type: Grant
    Filed: March 20, 2017
    Date of Patent: November 13, 2018
    Inventors: Wesley Smith, Derek Burdick, Wayne Sheppard, Dennis Empey, David Tso
  • Patent number: 9742918
    Abstract: Systems and methods for managing multi-tenant callback services may be provided via a multi-tenant services integration platform. Several multi-tenant software as a service applications may be offered as a hosted software solution via the multi-tenant services integration platform. Various applications may deploy and support a shared tenant and shared services environment where there can be many different customers (companies and users) running in their own virtual partition from a single application instance. The applications may be multi-tenant aware and integrated into an administration portal which integrates several shared tenant services. The tenant model may allow for customized application configurations to be run from a single application instance. Further, improved methods for providing callback management, calculating estimated wait times, and providing for callback initiation may be integrated in such multi-tenant services.
    Type: Grant
    Filed: March 15, 2016
    Date of Patent: August 22, 2017
    Assignee: ECHOPASS CORPORATION
    Inventors: Wesley Smith, Derek Burdick, Wayne Sheppard, Dennis Empey, David Tso
  • Publication number: 20170195490
    Abstract: Systems and methods for managing multi-tenant callback services may be provided via a multi-tenant services integration platform. Several multi-tenant software as a service applications may be offered as a hosted software solution via the multi-tenant services integration platform. Various applications may deploy and support a shared tenant and shared services environment where there can be many different customers (companies and users) running in their own virtual partition from a single application instance. The applications may be multi-tenant aware and integrated into an administration portal which integrates several shared tenant services. The tenant model may allow for customized application configurations to be run from a single application instance. Further, improved methods for providing callback management, calculating estimated wait times and providing for callback initiation may be integrated in such multi-tenant services.
    Type: Application
    Filed: March 20, 2017
    Publication date: July 6, 2017
    Inventors: Wesley Smith, Derek Burdick, Wayne Sheppard, Dennis Empey, David Tso
  • Patent number: 9602668
    Abstract: Systems and methods for managing multi-tenant callback services may be provided via a multi-tenant services integration platform. Several multi-tenant software as a service applications may be offered as a hosted software solution via the multi-tenant services integration platform. Various applications may deploy and support a shared tenant and shared services environment where there can be many different customers (companies and users) running in their own virtual partition from a single application instance. The applications may be multi-tenant aware and integrated into an administration portal which integrates several shared tenant services. The tenant model may allow for customized application configurations to be run from a single application instance. Further, improved methods for providing callback management, calculating estimated wait times, and providing for callback initiation may be integrated in such multi-tenant services.
    Type: Grant
    Filed: April 9, 2015
    Date of Patent: March 21, 2017
    Assignee: ECHOPASS CORPORATION
    Inventors: Wesley Smith, Derek Burdick, Wayne Sheppard, Dennis Empey, David Tso
  • Publication number: 20160269556
    Abstract: Systems and methods for managing multi-tenant callback services may be provided via a multi-tenant services integration platform. Several multi-tenant software as a service applications may be offered as a hosted software solution via the multi-tenant services integration platform. Various applications may deploy and support a shared tenant and shared services environment where there can be many different customers (companies and users) running in their own virtual partition from a single application instance. The applications may be multi-tenant aware and integrated into an administration portal which integrates several shared tenant services. The tenant model may allow for customized application configurations to be run from a single application instance. Further, improved methods for providing callback management, calculating estimated wait times, and providing for callback initiation may be integrated in such multi-tenant services.
    Type: Application
    Filed: March 15, 2016
    Publication date: September 15, 2016
    Inventors: Wesley Smith, Derek Burdick, Wayne Sheppard, Dennis Empey, David Tso
  • Publication number: 20150215461
    Abstract: Systems and methods for managing multi-tenant callback services may be provided via a multi-tenant services integration platform. Several multi-tenant software as a service applications may be offered as a hosted software solution via the multi-tenant services integration platform. Various applications may deploy and support a shared tenant and shared services environment where there can be many different customers (companies and users) running in their own virtual partition from a single application instance. The applications may be multi-tenant aware and integrated into an administration portal which integrates several shared tenant services. The tenant model may allow for customized application configurations to be run from a single application instance. Further, improved methods for providing callback management, calculating estimated wait times, and providing for callback initiation may be integrated in such multi-tenant services.
    Type: Application
    Filed: April 9, 2015
    Publication date: July 30, 2015
    Inventors: Wes Smith, Derek Burdick, Wayne Sheppard, Dennis Empey, David Tso
  • Patent number: 9031223
    Abstract: Systems and methods for managing multi-tenant callback services may be provided via a multi-tenant services integration platform. Several multi-tenant software as a service applications may be offered as a hosted software solution via the multi-tenant services integration platform. Various applications may deploy and support a shared tenant and shared services environment where there can be many different customers (companies and users) running in their own virtual partition from a single application instance. The applications may be multi-tenant aware and integrated into an administration portal which integrates several shared tenant services. The tenant model may allow for customized application configurations to be run from a single application instance. Further, improved methods for providing callback management, calculating estimated wait times, and providing for callback initiation may be integrated in such multi-tenant services.
    Type: Grant
    Filed: May 24, 2012
    Date of Patent: May 12, 2015
    Assignee: Echopass Corporation
    Inventors: Wes Smith, Derek Burdick, Wayne Sheppard, Dennis Empey, David Tso
  • Publication number: 20140258030
    Abstract: A method and system of an authentic translation of a physical tradeshow wholesale buying experience into a web/mobile application service are provided. The web/mobile application service may provide enhanced and streamlined interactions between sales representatives and retail buyers and also may include product bookmarking, re-stocking planning and a mass purchase order creation service. The system may utilize a business to business (B2B) marketplace and social networking in the B2B marketplace.
    Type: Application
    Filed: March 11, 2014
    Publication date: September 11, 2014
    Applicant: Balluun AG
    Inventors: Peter Koch, David Tso
  • Publication number: 20130117148
    Abstract: A social business to business (B2B) marketplace and method are provided that provides a business to business network marketplace and facilitates social interactions between the participants in the plurality of B2B marketplace. The social business to business (B2B) network marketplace and method provide both public and private marketplaces and social interactions and allows to conduct business by ordering from storefront.
    Type: Application
    Filed: October 24, 2012
    Publication date: May 9, 2013
    Applicant: Balluun, Inc.
    Inventors: Peter Koch, David Tso
  • Publication number: 20120321070
    Abstract: Systems and methods for managing multi-tenant callback services may be provided via a multi-tenant services integration platform. Several multi-tenant software as a service applications may be offered as a hosted software solution via the multi-tenant services integration platform. Various applications may deploy and support a shared tenant and shared services environment where there can be many different customers (companies and users) running in their own virtual partition from a single application instance. The applications may be multi-tenant aware and integrated into an administration portal which integrates several shared tenant services. The tenant model may allow for customized application configurations to be run from a single application instance. Further, improved methods for providing callback management, calculating estimated wait times, and providing for callback initiation may be integrated in such multi-tenant services.
    Type: Application
    Filed: May 24, 2012
    Publication date: December 20, 2012
    Applicant: Echopass Corporation
    Inventors: Wes Smith, Derek Burdick, Wayne Sheppard, Dennis Empey, David Tso
  • Publication number: 20120036043
    Abstract: A social business to business (B2B) marketplace and method are provided that provides a business to business network marketplace and facilitates social interactions between the participants in the plurality of B2B marketplace. The social business to business (B2B) network marketplace and method provide both public and private marketplaces and social interactions and allows to conduct business by ordering from storefront.
    Type: Application
    Filed: August 3, 2011
    Publication date: February 9, 2012
    Applicant: Balluun Inc.
    Inventors: Peter Koch, David Tso
  • Publication number: 20110230088
    Abstract: A cable assembly includes a housing including a main body and a piece of mushy insulation block on the housing, a plurality of contacts receiving in the main body of the housing, and a plurality of cable. Each of the cable includes at least an inner conductor and an outer insulation layer. The inner conductors are soldered to the contacts and the outer insulation layer each has a part fixed in the mushy insulation block of the housing.
    Type: Application
    Filed: March 19, 2010
    Publication date: September 22, 2011
    Applicant: HON HAI PRECISION INDUSTRY CO., LTD.
    Inventors: DAVID (Tso-Chin) KO, JIM ZHAO
  • Patent number: 7878862
    Abstract: An electrical connector (100), includes an insulative housing (10), a plurality of conductive contacts (20) retained in the insulative housing, an insulative base (60) secured to the insulative housing, a subsidiary printed circuit board (30) connecting with the conductive contacts, a flexible printed circuit board (50) electrically connecting with the subsidiary printed circuit board, and a shielding shell (70) shielding peripherally around the insulative housing and the insulative base. The subsidiary printed circuit board is attached to the insulative base. A gap (609) is defined between a portion of the insulative base and an edge of the subsidiary printed circuit board. The flexible printed circuit board has a first strip portion (503) extending out of the insulative base, a second strip portion (501) connecting with the subsidiary printed circuit board, and a folded portion (505) between the two strip portions. The folded portion is received in the gap.
    Type: Grant
    Filed: July 2, 2010
    Date of Patent: February 1, 2011
    Assignee: Hon Hai Precision Ind. Co., Ltd.
    Inventors: Hou-Yu Shi, David Tso-Chin Ko
  • Publication number: 20110003508
    Abstract: An electrical connector (100), includes an insulative housing (10), a plurality of conductive contacts (20) retained in the insulative housing, an insulative base (60) secured to the insulative housing, a subsidiary printed circuit board (30) connecting with the conductive contacts, a flexible printed circuit board (50) electrically connecting with the subsidiary printed circuit board, and a shielding shell (70) shielding peripherally around the insulative housing and the insulative base. The subsidiary printed circuit board is attached to the insulative base. A gap (609) is defined between a portion of the insulative base and an edge of the subsidiary printed circuit board. The flexible printed circuit board has a first strip portion (503) extending out of the insulative base, a second strip portion (501) connecting with the subsidiary printed circuit board, and a folded portion (505) between the two strip portions. The folded portion is received in the gap.
    Type: Application
    Filed: July 2, 2010
    Publication date: January 6, 2011
    Applicant: HON HAI PRECISION INDUSTRY CO., LTD.
    Inventors: HOU-YU SHI, David Tso-Chin Ko
  • Patent number: 7845965
    Abstract: A cable connector assembly includes an insulative housing (1) with a number of passages (101), a shell (3) covering the insulative housing, a number of contacts (2) received in the passages of the insulative housing, and a spacer (5) assembled to the insulative housing. The contact includes a retaining portion (22), an extending portion (25) extending form the retaining portion and a soldering portion (23) bending from the end of the extending portion, and the all soldering portions are coplanar. The spacer includes a pressing portion (52) and a vertical wall (53). The pressing portion presses on the retaining portion of the contact, and the vertical wall engages with the soldering portion of the contact.
    Type: Grant
    Filed: June 26, 2009
    Date of Patent: December 7, 2010
    Assignee: Hon Hai Precision Ind. Co., Ltd.
    Inventor: David Tso-Chin Ko
  • Publication number: 20100291804
    Abstract: A cable connector assembly (200) includes a body portion (1) comprising a cylindrical first connector (11) and a cylindrical second connector (12), an insulative housing (2) connecting the first and second connectors (11, 12) together along a transverse direction thereof, a cable (5) connected with the body portion (1) and an insulative cover (4) over-molded on an electrical connection area between the body portion (1) and the cable (5). The first and second connectors (11, 12) each have a contact (3) located at a central axis thereof. The insulative housing (2) comprises an extending portion (23) extending along a back to front direction perpendicular to the transverse direction, the extending portion (23) locates between the first and second connectors (11, 12).
    Type: Application
    Filed: May 14, 2010
    Publication date: November 18, 2010
    Applicant: HON HAI PRECISION INDUSTRY CO., LTD.
    Inventors: WEI ZHANG, HOU-YU SHI, DAVID Tso-Chin KO
  • Patent number: 7819675
    Abstract: An cable assembly (100) includes an insulated housing (1) extending along a front-to-back direction; a plurality of contacts (2) arranged in a row and supported by the insulated housing, said contacts including three grounding contact members spaced by two pair of signal contact members; a cable (4) including two juxtaposed differential wire pairs (41) respectively enclosed by conductive shielding portions (43); a grounding member (3) including a main portion (31), three finger portions (33) extending forwardly from a front side of the main portion and two arm portions (32) formed at lateral sides of a rear segment of the main portion, said grounding member (3) securely engaged with the cable via the two arm portions thereof griping the conductive shielding portions; and the finger portions soldered to the grounding contact members, and inner conductors of the differential pairs soldered to the signal contact members, respectively.
    Type: Grant
    Filed: February 2, 2009
    Date of Patent: October 26, 2010
    Assignee: Hon Hai Precision Ind. Co., Ltd.
    Inventors: David Tso-Chin Ko, Yen-Chao Tsai, Tao Wang
  • Patent number: 7794271
    Abstract: A cable connector assembly includes an insulator (1), a plurality of conductive terminals (2) held in the insulator, a plurality of wires (4), a spacer (3) and a metal shell (6, 7). Each wire comprises an inner conductor (41) conductively connecting with the terminals, and at least one of the wires is a coaxial cable (4a) which has a shielding braid layer (43) enclosing the corresponding inner conductor. The spacer is mounted on the insulator and used for supporting the wires. The spacer comprises an inner surface with thereof a plurality of slots (31) for receiving the responding wires and an outer surface opposite to the inner surface, and a through-hole (32) is formed through the inner and outer surfaces. The metal shell is mounted on and covers the insulator. The spring finger (75) is formed integrate with the metal shell and extends inwards, and the spring finger passes through the through-hole to electrically connect with the shielding braid of the coaxial cable.
    Type: Grant
    Filed: May 23, 2008
    Date of Patent: September 14, 2010
    Assignee: Hon Hai Precision Ind. Co., Ltd.
    Inventors: Lin Wu, David Tso-Chin Ko, Wei-Ya Cheng, Hai-Wei Wang
  • Patent number: 7758388
    Abstract: An electrical connector assembly comprises a receptacle connector (100) and a plug connector (200) mating with the receptacle connector. The receptacle connector (100) has a receptacle housing (10) and a plurality of receptacle contacts (12) received in the receptacle housing, and the receptacle housing comprises a base portion (102) and an expansion portion (104) extending outwards from the base portion. The plug connector comprises a plug housing (20) and a plurality of plug contacts (21) retained in the plug housing. Each of the receptacle contacts and the plug contacts define a mating portion (121, 211), a retention portion (123, 213) retained with associated housing and a tail portion (124, 214) extending beyond the associated housing.
    Type: Grant
    Filed: September 16, 2009
    Date of Patent: July 20, 2010
    Assignee: Hon Hai Precision Ind. Co., Ltd.
    Inventors: Bin Xu, Su-Feng Liu, David Tso-Chin Ko
  • Patent number: 7736156
    Abstract: A connector assembly (100) adapted for electrically connecting with a complementary connector along a mating direction includes an insulative housing (2) defining a mating port, a number of contacts (3) disposed in the housing, a circuit board (4) located on a rear side of the housing and including a front surface facing to the rear side of the housing and an opposite rear surface, and a number of solder tails (8) located behind the rear surface of the circuit board and electrically connecting the contacts with the printed circuit board.
    Type: Grant
    Filed: May 10, 2007
    Date of Patent: June 15, 2010
    Assignee: Apple Inc.
    Inventor: David (Tso-Chin) Ko