Patents by Inventor David Tso
David Tso has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 10129404Abstract: Systems and methods for managing multi-tenant callback services may be provided via a multi-tenant services integration platform. Several multi-tenant software as a service applications may be offered as a hosted software solution via the multi-tenant services integration platform. Various applications may deploy and support a shared tenant and shared services environment where there can be many different customers (companies and users) running in their own virtual partition from a single application instance. The applications may be multi-tenant aware and integrated into an administration portal which integrates several shared tenant services. The tenant model may allow for customized application configurations to be run from a single application instance. Further, improved methods for providing callback management, calculating estimated wait times and providing for callback initiation may be integrated in such multi-tenant services.Type: GrantFiled: March 20, 2017Date of Patent: November 13, 2018Inventors: Wesley Smith, Derek Burdick, Wayne Sheppard, Dennis Empey, David Tso
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Patent number: 9742918Abstract: Systems and methods for managing multi-tenant callback services may be provided via a multi-tenant services integration platform. Several multi-tenant software as a service applications may be offered as a hosted software solution via the multi-tenant services integration platform. Various applications may deploy and support a shared tenant and shared services environment where there can be many different customers (companies and users) running in their own virtual partition from a single application instance. The applications may be multi-tenant aware and integrated into an administration portal which integrates several shared tenant services. The tenant model may allow for customized application configurations to be run from a single application instance. Further, improved methods for providing callback management, calculating estimated wait times, and providing for callback initiation may be integrated in such multi-tenant services.Type: GrantFiled: March 15, 2016Date of Patent: August 22, 2017Assignee: ECHOPASS CORPORATIONInventors: Wesley Smith, Derek Burdick, Wayne Sheppard, Dennis Empey, David Tso
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Publication number: 20170195490Abstract: Systems and methods for managing multi-tenant callback services may be provided via a multi-tenant services integration platform. Several multi-tenant software as a service applications may be offered as a hosted software solution via the multi-tenant services integration platform. Various applications may deploy and support a shared tenant and shared services environment where there can be many different customers (companies and users) running in their own virtual partition from a single application instance. The applications may be multi-tenant aware and integrated into an administration portal which integrates several shared tenant services. The tenant model may allow for customized application configurations to be run from a single application instance. Further, improved methods for providing callback management, calculating estimated wait times and providing for callback initiation may be integrated in such multi-tenant services.Type: ApplicationFiled: March 20, 2017Publication date: July 6, 2017Inventors: Wesley Smith, Derek Burdick, Wayne Sheppard, Dennis Empey, David Tso
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Patent number: 9602668Abstract: Systems and methods for managing multi-tenant callback services may be provided via a multi-tenant services integration platform. Several multi-tenant software as a service applications may be offered as a hosted software solution via the multi-tenant services integration platform. Various applications may deploy and support a shared tenant and shared services environment where there can be many different customers (companies and users) running in their own virtual partition from a single application instance. The applications may be multi-tenant aware and integrated into an administration portal which integrates several shared tenant services. The tenant model may allow for customized application configurations to be run from a single application instance. Further, improved methods for providing callback management, calculating estimated wait times, and providing for callback initiation may be integrated in such multi-tenant services.Type: GrantFiled: April 9, 2015Date of Patent: March 21, 2017Assignee: ECHOPASS CORPORATIONInventors: Wesley Smith, Derek Burdick, Wayne Sheppard, Dennis Empey, David Tso
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Publication number: 20160269556Abstract: Systems and methods for managing multi-tenant callback services may be provided via a multi-tenant services integration platform. Several multi-tenant software as a service applications may be offered as a hosted software solution via the multi-tenant services integration platform. Various applications may deploy and support a shared tenant and shared services environment where there can be many different customers (companies and users) running in their own virtual partition from a single application instance. The applications may be multi-tenant aware and integrated into an administration portal which integrates several shared tenant services. The tenant model may allow for customized application configurations to be run from a single application instance. Further, improved methods for providing callback management, calculating estimated wait times, and providing for callback initiation may be integrated in such multi-tenant services.Type: ApplicationFiled: March 15, 2016Publication date: September 15, 2016Inventors: Wesley Smith, Derek Burdick, Wayne Sheppard, Dennis Empey, David Tso
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Publication number: 20150215461Abstract: Systems and methods for managing multi-tenant callback services may be provided via a multi-tenant services integration platform. Several multi-tenant software as a service applications may be offered as a hosted software solution via the multi-tenant services integration platform. Various applications may deploy and support a shared tenant and shared services environment where there can be many different customers (companies and users) running in their own virtual partition from a single application instance. The applications may be multi-tenant aware and integrated into an administration portal which integrates several shared tenant services. The tenant model may allow for customized application configurations to be run from a single application instance. Further, improved methods for providing callback management, calculating estimated wait times, and providing for callback initiation may be integrated in such multi-tenant services.Type: ApplicationFiled: April 9, 2015Publication date: July 30, 2015Inventors: Wes Smith, Derek Burdick, Wayne Sheppard, Dennis Empey, David Tso
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Patent number: 9031223Abstract: Systems and methods for managing multi-tenant callback services may be provided via a multi-tenant services integration platform. Several multi-tenant software as a service applications may be offered as a hosted software solution via the multi-tenant services integration platform. Various applications may deploy and support a shared tenant and shared services environment where there can be many different customers (companies and users) running in their own virtual partition from a single application instance. The applications may be multi-tenant aware and integrated into an administration portal which integrates several shared tenant services. The tenant model may allow for customized application configurations to be run from a single application instance. Further, improved methods for providing callback management, calculating estimated wait times, and providing for callback initiation may be integrated in such multi-tenant services.Type: GrantFiled: May 24, 2012Date of Patent: May 12, 2015Assignee: Echopass CorporationInventors: Wes Smith, Derek Burdick, Wayne Sheppard, Dennis Empey, David Tso
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Publication number: 20140258030Abstract: A method and system of an authentic translation of a physical tradeshow wholesale buying experience into a web/mobile application service are provided. The web/mobile application service may provide enhanced and streamlined interactions between sales representatives and retail buyers and also may include product bookmarking, re-stocking planning and a mass purchase order creation service. The system may utilize a business to business (B2B) marketplace and social networking in the B2B marketplace.Type: ApplicationFiled: March 11, 2014Publication date: September 11, 2014Applicant: Balluun AGInventors: Peter Koch, David Tso
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Publication number: 20130117148Abstract: A social business to business (B2B) marketplace and method are provided that provides a business to business network marketplace and facilitates social interactions between the participants in the plurality of B2B marketplace. The social business to business (B2B) network marketplace and method provide both public and private marketplaces and social interactions and allows to conduct business by ordering from storefront.Type: ApplicationFiled: October 24, 2012Publication date: May 9, 2013Applicant: Balluun, Inc.Inventors: Peter Koch, David Tso
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Publication number: 20120321070Abstract: Systems and methods for managing multi-tenant callback services may be provided via a multi-tenant services integration platform. Several multi-tenant software as a service applications may be offered as a hosted software solution via the multi-tenant services integration platform. Various applications may deploy and support a shared tenant and shared services environment where there can be many different customers (companies and users) running in their own virtual partition from a single application instance. The applications may be multi-tenant aware and integrated into an administration portal which integrates several shared tenant services. The tenant model may allow for customized application configurations to be run from a single application instance. Further, improved methods for providing callback management, calculating estimated wait times, and providing for callback initiation may be integrated in such multi-tenant services.Type: ApplicationFiled: May 24, 2012Publication date: December 20, 2012Applicant: Echopass CorporationInventors: Wes Smith, Derek Burdick, Wayne Sheppard, Dennis Empey, David Tso
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Publication number: 20120036043Abstract: A social business to business (B2B) marketplace and method are provided that provides a business to business network marketplace and facilitates social interactions between the participants in the plurality of B2B marketplace. The social business to business (B2B) network marketplace and method provide both public and private marketplaces and social interactions and allows to conduct business by ordering from storefront.Type: ApplicationFiled: August 3, 2011Publication date: February 9, 2012Applicant: Balluun Inc.Inventors: Peter Koch, David Tso
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Publication number: 20110230088Abstract: A cable assembly includes a housing including a main body and a piece of mushy insulation block on the housing, a plurality of contacts receiving in the main body of the housing, and a plurality of cable. Each of the cable includes at least an inner conductor and an outer insulation layer. The inner conductors are soldered to the contacts and the outer insulation layer each has a part fixed in the mushy insulation block of the housing.Type: ApplicationFiled: March 19, 2010Publication date: September 22, 2011Applicant: HON HAI PRECISION INDUSTRY CO., LTD.Inventors: DAVID (Tso-Chin) KO, JIM ZHAO
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Patent number: 7878862Abstract: An electrical connector (100), includes an insulative housing (10), a plurality of conductive contacts (20) retained in the insulative housing, an insulative base (60) secured to the insulative housing, a subsidiary printed circuit board (30) connecting with the conductive contacts, a flexible printed circuit board (50) electrically connecting with the subsidiary printed circuit board, and a shielding shell (70) shielding peripherally around the insulative housing and the insulative base. The subsidiary printed circuit board is attached to the insulative base. A gap (609) is defined between a portion of the insulative base and an edge of the subsidiary printed circuit board. The flexible printed circuit board has a first strip portion (503) extending out of the insulative base, a second strip portion (501) connecting with the subsidiary printed circuit board, and a folded portion (505) between the two strip portions. The folded portion is received in the gap.Type: GrantFiled: July 2, 2010Date of Patent: February 1, 2011Assignee: Hon Hai Precision Ind. Co., Ltd.Inventors: Hou-Yu Shi, David Tso-Chin Ko
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Publication number: 20110003508Abstract: An electrical connector (100), includes an insulative housing (10), a plurality of conductive contacts (20) retained in the insulative housing, an insulative base (60) secured to the insulative housing, a subsidiary printed circuit board (30) connecting with the conductive contacts, a flexible printed circuit board (50) electrically connecting with the subsidiary printed circuit board, and a shielding shell (70) shielding peripherally around the insulative housing and the insulative base. The subsidiary printed circuit board is attached to the insulative base. A gap (609) is defined between a portion of the insulative base and an edge of the subsidiary printed circuit board. The flexible printed circuit board has a first strip portion (503) extending out of the insulative base, a second strip portion (501) connecting with the subsidiary printed circuit board, and a folded portion (505) between the two strip portions. The folded portion is received in the gap.Type: ApplicationFiled: July 2, 2010Publication date: January 6, 2011Applicant: HON HAI PRECISION INDUSTRY CO., LTD.Inventors: HOU-YU SHI, David Tso-Chin Ko
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Patent number: 7845965Abstract: A cable connector assembly includes an insulative housing (1) with a number of passages (101), a shell (3) covering the insulative housing, a number of contacts (2) received in the passages of the insulative housing, and a spacer (5) assembled to the insulative housing. The contact includes a retaining portion (22), an extending portion (25) extending form the retaining portion and a soldering portion (23) bending from the end of the extending portion, and the all soldering portions are coplanar. The spacer includes a pressing portion (52) and a vertical wall (53). The pressing portion presses on the retaining portion of the contact, and the vertical wall engages with the soldering portion of the contact.Type: GrantFiled: June 26, 2009Date of Patent: December 7, 2010Assignee: Hon Hai Precision Ind. Co., Ltd.Inventor: David Tso-Chin Ko
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Publication number: 20100291804Abstract: A cable connector assembly (200) includes a body portion (1) comprising a cylindrical first connector (11) and a cylindrical second connector (12), an insulative housing (2) connecting the first and second connectors (11, 12) together along a transverse direction thereof, a cable (5) connected with the body portion (1) and an insulative cover (4) over-molded on an electrical connection area between the body portion (1) and the cable (5). The first and second connectors (11, 12) each have a contact (3) located at a central axis thereof. The insulative housing (2) comprises an extending portion (23) extending along a back to front direction perpendicular to the transverse direction, the extending portion (23) locates between the first and second connectors (11, 12).Type: ApplicationFiled: May 14, 2010Publication date: November 18, 2010Applicant: HON HAI PRECISION INDUSTRY CO., LTD.Inventors: WEI ZHANG, HOU-YU SHI, DAVID Tso-Chin KO
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Patent number: 7819675Abstract: An cable assembly (100) includes an insulated housing (1) extending along a front-to-back direction; a plurality of contacts (2) arranged in a row and supported by the insulated housing, said contacts including three grounding contact members spaced by two pair of signal contact members; a cable (4) including two juxtaposed differential wire pairs (41) respectively enclosed by conductive shielding portions (43); a grounding member (3) including a main portion (31), three finger portions (33) extending forwardly from a front side of the main portion and two arm portions (32) formed at lateral sides of a rear segment of the main portion, said grounding member (3) securely engaged with the cable via the two arm portions thereof griping the conductive shielding portions; and the finger portions soldered to the grounding contact members, and inner conductors of the differential pairs soldered to the signal contact members, respectively.Type: GrantFiled: February 2, 2009Date of Patent: October 26, 2010Assignee: Hon Hai Precision Ind. Co., Ltd.Inventors: David Tso-Chin Ko, Yen-Chao Tsai, Tao Wang
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Patent number: 7794271Abstract: A cable connector assembly includes an insulator (1), a plurality of conductive terminals (2) held in the insulator, a plurality of wires (4), a spacer (3) and a metal shell (6, 7). Each wire comprises an inner conductor (41) conductively connecting with the terminals, and at least one of the wires is a coaxial cable (4a) which has a shielding braid layer (43) enclosing the corresponding inner conductor. The spacer is mounted on the insulator and used for supporting the wires. The spacer comprises an inner surface with thereof a plurality of slots (31) for receiving the responding wires and an outer surface opposite to the inner surface, and a through-hole (32) is formed through the inner and outer surfaces. The metal shell is mounted on and covers the insulator. The spring finger (75) is formed integrate with the metal shell and extends inwards, and the spring finger passes through the through-hole to electrically connect with the shielding braid of the coaxial cable.Type: GrantFiled: May 23, 2008Date of Patent: September 14, 2010Assignee: Hon Hai Precision Ind. Co., Ltd.Inventors: Lin Wu, David Tso-Chin Ko, Wei-Ya Cheng, Hai-Wei Wang
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Patent number: 7758388Abstract: An electrical connector assembly comprises a receptacle connector (100) and a plug connector (200) mating with the receptacle connector. The receptacle connector (100) has a receptacle housing (10) and a plurality of receptacle contacts (12) received in the receptacle housing, and the receptacle housing comprises a base portion (102) and an expansion portion (104) extending outwards from the base portion. The plug connector comprises a plug housing (20) and a plurality of plug contacts (21) retained in the plug housing. Each of the receptacle contacts and the plug contacts define a mating portion (121, 211), a retention portion (123, 213) retained with associated housing and a tail portion (124, 214) extending beyond the associated housing.Type: GrantFiled: September 16, 2009Date of Patent: July 20, 2010Assignee: Hon Hai Precision Ind. Co., Ltd.Inventors: Bin Xu, Su-Feng Liu, David Tso-Chin Ko
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Patent number: 7736156Abstract: A connector assembly (100) adapted for electrically connecting with a complementary connector along a mating direction includes an insulative housing (2) defining a mating port, a number of contacts (3) disposed in the housing, a circuit board (4) located on a rear side of the housing and including a front surface facing to the rear side of the housing and an opposite rear surface, and a number of solder tails (8) located behind the rear surface of the circuit board and electrically connecting the contacts with the printed circuit board.Type: GrantFiled: May 10, 2007Date of Patent: June 15, 2010Assignee: Apple Inc.Inventor: David (Tso-Chin) Ko