Abstract: A system and apparatus for enabling supplementary service functions, such as group pickup, to be implemented in a communication network having one or more local servers. The group pickup system is adapted to enable one group member to automatically receive or manually pick up another group member's call from anywhere within the network, including outside the local server in a multiserver network. The group pickup system includes an automatic mode unit for enabling the system to pro-actively seek a group member to take a call and a manual mode unit for enabling the system to search for an alerting group member. The system further includes a local connect unit and a remote connect unit to establish local or remote connections to a group member, respectively. A remote search unit enables the system to request a remote search. A queue/dequeue unit is provided for selecting a group member from a group list.

Abstract: Methods for accurate transmission of ELIN/callback number from an emergency caller calling from behind a PBX/MLTS include prioritizing the emergency call, assigning a port equipment number to each device/trunk of the PBX/MLTS and associating ports/devices with ELINs and callback numbers. The apparatus of the invention detects an emergency number, assigns the call priority, and uses the port/device number to determine the ELIN/callback number and properly transmit the ELIN/callback number.

Abstract: Methods for accurate transmission of ELIN/callback number from an emergency caller calling from behind a PBX/MLTS include prioritizing the emergency call, assigning a port equipment number to each device/trunk of the PBX/MLTS and associating ports/devices with ELINs and callback numbers. The apparatus of the invention detects an emergency number, assigns the call priority, and uses the port/device number to determine the ELIN/callback number and properly transmit the ELIN/callback number.

Abstract: Methods for accurate transmission of ELIN/callback number from an emergency caller calling from behind a PBX/MLTS include assigning a port equipment number to each device/trunk of the PBX/MLTS and associating ports/devices with ELINs and callback numbers. The apparatus of the invention detects an emergency number, assigns the call priority, and uses the port/device number to determine the ELIN/callback number and properly transmit the ELIN/callback number.

Abstract: In an enhanced 911 (E911) response system, a callback monitor including a microphone and a speaker is connected to a telephone. When a caller dials 911 from the telephone, upon the telephone going on-hook, the callback monitor is activated to allow a 911 operator who calls back to detect sounds from the location of the caller's telephone without that phone ringing or being taken off hook. The callback monitor includes a timer; when the timer expires, the monitoring ends. In alternative embodiments, the timer can be extended.

Abstract: A telecommunications server (12) includes a timed recall request unit (202) coupled to a timer (200). The timed recall request unit (202) interfaces to the call park service (100) and/or the call hold service (101). When a request for a call park or call hold is made, the user is given the option of electing timed recall or no recall. If a timed recall is desired, the timed recall request unit (202) is accessed to permit the user to either accept a default length of time or to input a desired length of time. If the user manually retrieves the held or parked call prior to expiration of the timer, the timer (200) is reset.

Abstract: In an enhanced 911 (E911) response system, a callback monitor including a microphone and a speaker is connected to a telephone. When a caller dials 911 from the telephone, upon the telephone going on-hook, the callback monitor is activated to allow a 911 operator who calls back to detect sounds from the location of the caller's telephone without that phone ringing or being taken off hook. The callback monitor includes a timer; when the timer expires, the monitoring ends. In alternative embodiments, the timer can be extended.

Abstract: Systems for dialing an emergency telephone number from a teleworking client according to the invention include apparatus that implement the steps of detecting at a teleworking client when an emergency number is dialed, disconnecting the teleworking client from the PBX/MLTS, connecting the teleworking client to the PSTN, and dialing an associated stored number. Though the invention is described with reference to a teleworking client, it may also be applied to any other dialup network connection.

Abstract: Methods for accurate transmission of ELIN/callback number from an emergency caller calling from behind a PBX/MLTS include prioritizing the emergency call, assigning a port equipment number to each device/trunk of the PBX/MLTS and associating ports/devices with ELINs and callback numbers. The apparatus of the invention detects an emergency number, assigns the call priority, and uses the port/device number to determine the ELIN/callback number and properly transmit the ELIN/callback number.

Abstract: Methods for dialing an emergency telephone number from a teleworking client according to the invention include detecting at the teleworking client when an emergency number is dialed, disconnecting the teleworking client from the PBX/MLTS, connecting the teleworking client to the PSTN, and dialing an associated stored number. The apparatus of the invention resides in software that is installed in off the shelf hardware. Though the invention is described with reference to a teleworking client, it may also be applied to any other dialup network connection.

Abstract: Methods for accurate transmission of ELIN/callback number from an emergency caller calling from behind a PBX/MLTS include prioritizing the emergency call, assigning a port equipment number to each device/trunk of the PBX/MLTS and associating ports/devices with ELINs and callback numbers. The apparatus of the invention detects an emergency number, assigns the call priority, and uses the port/device number to determine the ELIN/callback number and properly transmit the ELIN/callback number.

Abstract: Methods for accurate transmission of ELIN/callback number from an emergency caller calling from behind a PBX/MLTS include assigning a port equipment number to each device/trunk of the PBX/MLTS and associating ports/devices with ELINs and callback numbers. The apparatus of the invention detects an emergency number, assigns the call priority, and uses the port/device number to determine the ELIN/callback number and properly transmit the ELIN/callback number.

Abstract: Methods for dialing an emergency telephone number from a teleworking client according to the invention include detecting at the teleworking client when an emergency number is dialed, disconnecting the teleworking client from the PBX/MLTS, connecting the teleworking client to the PSTN, and dialing an associated stored number. The apparatus of the invention resides in software that is installed in off the shelf hardware. Though the invention is described with reference to a teleworking client, it may also be applied to any other dialup network connection.

Abstract: Systems for dialing an emergency telephone number from a teleworking client according to the invention include apparatus that implement the steps of detecting at a teleworking client when an emergency number is dialed, disconnecting the teleworking client from the PBX/MLTS, connecting the teleworking client to the PSTN, and dialing an associated stored number. Though the invention is described with reference to a teleworking client, it may also be applied to any other dialup network connection.

Abstract: A telecommunication system includes a private branch exchange (170) that uses an automatic route selection algorithm to select a trunk on which a call is to be routed. A number of trunk groups are queried for an available trunk and once an available trunk is located, the call is placed. The automatic route selection algorithm monitors the call to determine if an error message or error tone is received. If an error message or error tone is received, a set of remaining trunk groups not previously queried are queried for an available trunk to route the call.

Abstract: A telecommunication system includes a private branch exchange (170) that uses an automatic route selection algorithm to select a trunk on which a call is to be routed. A number of trunk groups are queried for an available trunk and once an available trunk is located, the call is placed. The automatic route selection algorithm monitors the call to determine if an error message or error tone is received. If an error message or error tone is received, a set of remaining trunk groups not previously queried are queried for an available trunk to route the call.

Abstract: A system and method for communication information between origination equipment and destination equipment, in which switching signal information is received from a calling party telephone network. Additionally, information is also received from origination equipment for use by destination equipment for displaying calling party numbers. A display for use with the destination equipment receives the information from the calling party telephone network. From the plurality of information received, a first code from the calling party telephone network identifies calling party number information, and a second code from the calling party telephone network identifies partitioning and delineation information of the first code relating to a convention of parsing of telephone numbers associated with the calling party telephone network.

Abstract: A system and method for communication information between origination equipment and destination equipment, in which switching signal information is received from a calling party telephone network. Additionally, information is also received from origination equipment for use by destination equipment for displaying calling party numbers. A display for use with the destination equipment receives the information from the calling party telephone network. From the plurality of information received, a first code from the calling party telephone network identifies calling party number information, and a second code from the calling party telephone network identifies partitioning information of the first code relating to a convention of parsing of telephone numbers associated with the calling party telephone network.

Abstract: A method and system for supporting private branch exchange features over a public switched network is provided. The proprietary private branch exchange call and feature control information is separated into standard ISDN public network protocol elements and proprietary ISDN protocol elements. The interface between the originating private branch exchange and the public switched network inserts the proprietary protocol elements into a UUS service data packet for transparently transmission to the destination private branch exchange. Thus, the proprietary private branch exchange feature control information can be recovered and utilized by the destination private branch exchange, thus permitting PBX-PBX feature transparency through a switched public ISDN network.