Abstract: An approach is provided for establishing a vendor portal configured to provide remote control and management of one or more devices of a customer by a plurality of vendors. The device can then be remotely controlled, accessed, or operated upon via the vendor portal.

Abstract: An approach is provided for establishing a vendor portal configured to provide remote control and management of one or more devices of a customer by a plurality of vendors. The device can then be remotely controlled, accessed, or operated upon via the vendor portal.

Abstract: The disclosed system includes privileged access management (PAM) appliance that facilitates establishing a session between an accessor device and an endpoint device. Generally, an access application can be pushed to the endpoint device. Once received, the endpoint device can automatically execute the access application. When executed, the access application can connect to the PAM appliance. The PAM appliance can establish the session between the accessor device and the endpoint device.

Abstract: An approach is described for provisioning and enforcing realtime granular access controls for endpoints. The approach involves enforcing realtime access controls, via a privileged access management appliance, of a plurality of accessors, endpoints, and approvers, to provide for securing, controlling, auditing, and reporting of access to endpoints.

Abstract: An approach is described for provisioning and enforcing realtime granular access controls for endpoints. The approach involves enforcing realtime access controls, via a privileged access management appliance, of a plurality of accessors, endpoints, and approvers, to provide for securing, controlling, auditing, and reporting of access to endpoints.

Abstract: An approach is described for provisioning and enforcing realtime granular access controls for endpoints. The approach involves enforcing realtime access controls, via a privileged access management appliance, of a plurality of accessors, endpoints, and approvers, to provide for securing, controlling, auditing, and reporting of access to endpoints.

Abstract: A network appliance is designed and configured to communicate over a data network and to provide secure on-demand remote access and control of a computing system in the context of remote support.

Abstract: An approach is provided for establishing a vendor portal configured to provide remote control and management of one or more devices of a customer by a plurality of vendors. The device can then be remotely controlled, accessed, or operated upon via the vendor portal.

Abstract: A network appliance is designed and configured to communicate over a data network and to provide secure on-demand remote access and control of a computing system in the context of remote support.

Abstract: An approach is provided for extending remote network visibility for push functionality. An application is transmitted, via a push agent, from a first network to a device of a second network, wherein the device is configured to execute the application. The device is remotely controlled using the application.

Abstract: An approach is described for provisioning and enforcing realtime granular access controls for endpoints. The approach involves enforcing realtime access controls, via a privileged access management appliance, of a plurality of accessors, endpoints, and approvers, to provide for securing, controlling, auditing, and reporting of access to endpoints.

Abstract: An approach is provided for a secure remote access and control in a shared resource model. The approach involves initiating a logically separate instance of a virtual appliance using one or more shared computing resources of at least one shared resource provider. The approach also involves initiating an agent at an administrator system associated with the logically separate instance of the virtual appliance, wherein the agent services authentication requests directed to the virtual appliance by acting as a proxy or a push agent to the at least one shared resource provider.

Abstract: An approach is provided for extending remote network visibility for push functionality. An application is transmitted, via a push agent, from a first network to a device of a second network, wherein the device is configured to execute the application. The device is remotely controlled using the application.

Abstract: A network appliance is designed and configured to communicate over a data network and to provide secure on-demand remote access and control of a computing system in the context of remote support.

Abstract: A network appliance is configured to communicate with a representative system and a customer system. The network appliance permits control and access to the customer system by the representative system or to the representative system by the customer system for providing remote support service. The network appliance manages, logs, and routes screen updates of the customer system to the representative system. In addition, the network appliance logs and provides reports for all actions taken during the support service.

Abstract: An approach is provided for establishing a vendor portal configured to provide remote control and management of one or more devices of a customer by a plurality of vendors. The device can then be remotely controlled, accessed, or operated upon via the vendor portal.

Abstract: An approach is provided for extending remote network visibility for push functionality. An application is transmitted, via a push agent, from a first network to a device of a second network, wherein the device is configured to execute the application. The device is remotely controlled using the application.

Abstract: A network appliance is configured to communicate with a representative system and a customer system. The network appliance permits control and access to the customer system by the representative system or to the representative system by the customer system for providing remote support service. The network appliance manages, logs, and routes screen updates of the customer system to the representative system. In addition, the network appliance logs and provides reports for all actions taken during the support service.