Patents by Inventor Desmond Healy

Desmond Healy has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Network performance management
    Patent number: 7929457
    Abstract: The performance of a network can be managed by receiving a set of key quality parameters, wherein a key quality parameter represents a characteristic associated with at least one network component; identifying a service quality mapping module based on one or more network components associated with providing an end customer service, wherein the service quality mapping module corresponds to at least one service instance and defines a correlation between the set of key quality parameters and a set of customer quality parameters; applying the service quality mapping module to the set of key quality parameters to generate the set of customer quality parameters; and outputting a signal representing at least one customer quality parameter included in the set of customer quality parameters. Further, the service quality mapping module can define a linear dependency between a customer quality parameter and at least one key quality parameter.
    Type: Grant
    Filed: November 12, 2009
    Date of Patent: April 19, 2011
    Assignee: Accenture Global Services Limited
    Inventors: Desmond Healy, Stefan Schornstein, Rolf Karl Hausammann
  • Network Performance Management
    Publication number: 20100054149
    Abstract: The performance of a network can be managed by receiving a set of key quality parameters, wherein a key quality parameter represents a characteristic associated with at least one network component; identifying a service quality mapping module based on one or more network components associated with providing an end customer service, wherein the service quality mapping module corresponds to at least one service instance and defines a correlation between the set of key quality parameters and a set of customer quality parameters; applying the service quality mapping module to the set of key quality parameters to generate the set of customer quality parameters; and outputting a signal representing at least one customer quality parameter included in the set of customer quality parameters. Further, the service quality mapping module can define a linear dependency between a customer quality parameter and at least one key quality parameter.
    Type: Application
    Filed: November 12, 2009
    Publication date: March 4, 2010
    Applicant: Accenture Global Services GmbH
    Inventors: Desmond Healy, Stefan Schornstein, Rolf Karl Hausammann
  • Network performance management
    Patent number: 7639630
    Abstract: The performance of a network can be managed by receiving a set of key quality parameters, wherein a key quality parameter represents a characteristic associated with at least one network component; identifying a service quality mapping module based on one or more network components associated with providing an end customer service, wherein the service quality mapping module corresponds to at least one service instance and defines a correlation between the set of key quality parameters and a set of customer quality parameters; applying the service quality mapping module to the set of key quality parameters to generate the set of customer quality parameters; and outputting a signal representing at least one customer quality parameter included in the set of customer quality parameters. Further, the service quality mapping module can define a linear dependency between a customer quality parameter and at least one key quality parameter.
    Type: Grant
    Filed: November 6, 2006
    Date of Patent: December 29, 2009
    Assignee: Accenture Global Services GmbH
    Inventors: Desmond Healy, Stefan Schornstein, Rolf Hausammann
  • Network Performance Management
    Publication number: 20070195695
    Abstract: The performance of a network can be managed by receiving a set of key quality parameters, wherein a key quality parameter represents a characteristic associated with at least one network component; identifying a service quality mapping module based on one or more network components associated with providing an end customer service, wherein the service quality mapping module corresponds to at least one service instance and defines a correlation between the set of key quality parameters and a set of customer quality parameters; applying the service quality mapping module to the set of key quality parameters to generate the set of customer quality parameters; and outputting a signal representing at least one customer quality parameter included in the set of customer quality parameters. Further, the service quality mapping module can define a linear dependency between a customer quality parameter and at least one key quality parameter.
    Type: Application
    Filed: November 6, 2006
    Publication date: August 23, 2007
    Inventors: Desmond Healy, Stefan Schornstein, Rolf Hausammann