Abstract: Systems and methods for alerting administrators of a monitored digital user experience include performing inline monitoring of network access between one or more users each with an associated user device executing an agent application, the Internet, and one or more cloud applications and private applications. The systems and methods also include obtaining device, application, and network metrics related to the inline monitoring from a cloud system and a logging and analytics system. The systems and methods further include comparing the metrics to one or more alerts comprising alert rules. The systems and methods yet further include sending a notification to one or more administrators when the metrics include data that satisfies the alert rules of the one or more alerts.

Abstract: Systems and methods include, responsive to a request from a user for one or more Business-to-Business (B2B) applications, redirecting the request, by a cloud-based system, to an identity provider to authorize the user; displaying the one or more B2B applications that the user is authorized to access; responsive to a selection of a B2B application of the one or more B2B applications, creating a first tunnel from the B2B application to the cloud-based system; and stitching the first tunnel between the B2B application and the cloud-based system with a second tunnel between the user and the cloud-based system. The systems and methods further include, responsive to the user being unauthorized for any of the one or more B2B applications, omitting the one or more B2B applications from the displaying, such that the one or more B2B applications are invisible to the user.

Abstract: Systems and methods include, responsive to a request from a user for one or more Business-to-Business (B2B) applications, redirecting the request, by a cloud-based system, to an identity provider to authorize the user; displaying the one or more B2B applications that the user is authorized to access; responsive to a selection of a B2B application of the one or more B2B applications, creating a first tunnel from the B2B application to the cloud-based system; and stitching the first tunnel between the B2B application and the cloud-based system with a second tunnel between the user and the cloud-based system. The systems and methods further include, responsive to the user being unauthorized for any of the one or more B2B applications, omitting the one or more B2B applications from the displaying, such that the one or more B2B applications are invisible to the user.

Abstract: Systems and methods for analyzing digital user experience include performing inline monitoring of network access between one or more users each with an associated user device executing an agent application, the Internet, and one or more cloud applications and private applications accessible via lightweight connectors; based on user experience metrics collected by the inline monitoring and stored in a logging analysis system, obtaining user experience metrics for one or more users for a given time epoch and for a given application; determining a user experience score for the one or more users for the given time epoch and for the given application based on the obtained user experience metrics; and providing a graphical user interface displaying data related to various user experience scores for various users over various time epochs with various applications.

Abstract: Systems and methods for monitoring digital user experience include performing inline monitoring of network access between one or more users each with an associated user device executing an agent application, the Internet, and one or more cloud applications and private applications accessible via lightweight connectors; responsive to a user executing a specific application, obtaining device and application metrics for the user from the associated user device related to usage of specific application; obtaining network metrics from the cloud system related to network performance of the specific application; and providing the device and application metrics and the network metrics to a logging and analytics system for quantifying digital user experience of the specific application.

Abstract: Systems and methods for alerting administrators of a monitored digital user experience include performing inline monitoring of network access between one or more users each with an associated user device executing an agent application, the Internet, and one or more cloud applications and private applications. The systems and methods also include obtaining device, application, and network metrics related to the inline monitoring from a cloud system and a logging and analytics system. The systems and methods further include comparing the metrics to one or more alerts comprising alert rules. The systems and methods yet further include sending a notification to one or more administrators when the metrics include data that satisfies the alert rules of the one or more alerts.

Abstract: Systems and methods for monitoring digital user experience include performing inline monitoring of network access between one or more users each with an associated user device executing an agent application, the Internet, and one or more cloud applications and private applications accessible via lightweight connectors; responsive to a user executing a specific application, obtaining device and application metrics for the user from the associated user device related to usage of specific application; obtaining network metrics from the cloud system related to network performance of the specific application; and providing the device and application metrics and the network metrics to a logging and analytics system for quantifying digital user experience of the specific application.

Abstract: Systems and methods for analyzing digital user experience include performing inline monitoring of network access between one or more users each with an associated user device executing an agent application, the Internet, and one or more cloud applications and private applications accessible via lightweight connectors; based on user experience metrics collected by the inline monitoring and stored in a logging analysis system, obtaining user experience metrics for one or more users for a given time epoch and for a given application; determining a user experience score for the one or more users for the given time epoch and for the given application based on the obtained user experience metrics; and providing a graphical user interface displaying data related to various user experience scores for various users over various time epochs with various applications.

Abstract: Systems and methods for improving digital user experience include performing inline monitoring of network access between one or more users each with an associated user device executing an agent application, the Internet, and one or more cloud applications and private applications accessible via lightweight connectors; obtaining user experience scores for any of a user, a group of users, a location, and an organization from the inline monitoring or from the logging and analytics system; responsive to a low user experience, analyzing the low user experience score to determine one or more likely factors; and causing one or more remedial actions to address the low user experience score based on the one or more likely factors.

Abstract: A cloud-based method, a system, and a cloud-based security system include receiving a request from a user for a cloud application at a proxy server; determining whether the user is authenticated based on a presence of cookies in the request; if the cookies are present, un-transforming the cookies by the proxy server and forwarding the request with the un-transformed cookies to the cloud application; and, if the cookies are not present, forwarding the request to the cloud application by the proxy server for authentication and transforming the cookies subsequent to the authentication prior to sending the cookies to the user.

Abstract: A cloud-based method, a system, and a cloud-based security system include receiving a request from a user for a cloud application at a proxy server; determining whether the user is authenticated based on a presence of cookies in the request; if the cookies are present, un-transforming the cookies by the proxy server and forwarding the request with the un-transformed cookies to the cloud application; and, if the cookies are not present, forwarding the request to the cloud application by the proxy server for authentication and transforming the cookies subsequent to the authentication prior to sending the cookies to the user.