Patents by Inventor Dieter W. Rencken

Dieter W. Rencken has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10705679
    Abstract: A system can include at least one auxiliary device comprising a plurality of user interface components responsive to user inputs. A host device can include a link interface configured to communicate with each auxiliary device via a communication link. The host device also includes configuration logic to automatically configure each auxiliary device to implement at least one of a plurality of virtual interactive pages, which is assigned based on the number of auxiliary devices connected to the host device. Each of the virtual interactive pages is programmed to associate a discrete set of actions or events with specified user interface components of the respective auxiliary device to which the virtual interactive page is assigned. The host device can execute a selected one of the actions or events in response to activation of a corresponding one of the user interface components.
    Type: Grant
    Filed: August 10, 2015
    Date of Patent: July 7, 2020
    Assignee: Mitel Networks, Inc.
    Inventors: Christopher Galvan, Dieter W. Rencken, Glen K. Okita, Robert R. Glaser, Dale C. Tonogai
  • Patent number: 9628621
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for providing access to a visual phone menu is disclosed. One of the methods includes receiving a call request transmitted from a calling device to initiate a call to a recipient; saving state information associated with the caller's navigation through a voice response system; providing an option for the caller to select between receiving a visual phone menu (VPM) or continuing to listen to the voice response system menu; receiving a selection of the option to receive the VPM; providing the VPM to a client device including providing state information associated with the caller's navigation through the voice response system prior to the selection; and using the state information when the caller navigates back in the response tree using the VPM.
    Type: Grant
    Filed: February 4, 2015
    Date of Patent: April 18, 2017
    Assignee: RingCentral, Inc.
    Inventors: Christopher van Rensburg, Dieter W. Rencken, Naveen Sanjeeva
  • Publication number: 20150281442
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for providing access to a visual phone menu is disclosed. One of the methods includes receiving a call request transmitted from a calling device to initiate a call to a recipient; saving state information associated with the caller's navigation through a voice response system; providing an option for the caller to select between receiving a visual phone menu (VPM) or continuing to listen to the voice response system menu; receiving a selection of the option to receive the VPM; providing the VPM to a client device including providing state information associated with the caller's navigation through the voice response system prior to the selection; and using the state information when the caller navigates back in the response tree using the VPM.
    Type: Application
    Filed: February 4, 2015
    Publication date: October 1, 2015
    Inventors: Christopher van Rensburg, Dieter W. Rencken, Naveen Sanjeeva
  • Patent number: 8995627
    Abstract: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for providing access to a visual phone menu is disclosed. One of the methods includes receiving a call request transmitted from a calling device to initiate a call to a recipient; saving state information associated with the caller's navigation through a voice response system; providing an option for the caller to select between receiving a visual phone menu (VPM) or continuing to listen to the voice response system menu; receiving a selection of the option to receive the VPM; providing the VPM to a client device including providing state information associated with the caller's navigation through the voice response system prior to the selection; and using the state information when the caller navigates back in the response tree using the VPM.
    Type: Grant
    Filed: March 31, 2014
    Date of Patent: March 31, 2015
    Assignee: RingCentral, Inc.
    Inventors: Christopher van Rensburg, Dieter W. Rencken, Naveen Sanjeeva