Abstract: Data from applications is published using a web feed document such as according to the Really Simple Syndication (RSS) protocol. The applications can be information technology (IT) services, such as an Application Performance Management program and a Service Desk program, which are used by an organization. The data is received at an Application Programming Interface (API) and stored in a database in a format which is usable by the web feed document. For example, the data can provide a parameter name, parameter label, severity and user type which are associated with placeholder elements in the web feed document. The user type may be used to restrict the publishing of certain parameters to certain users based on their business roles in an organization. The feed server may provide additional details in response to the user selecting a hyperlink in the web feed document.

Abstract: Some embodiments are directed to a computer node that communicates a report message containing information to a social media server to cause publishing of the information to other computer nodes tracking publishing on the social media server by the computer node. The computer node receives a response message from one of the other computer nodes through the social media server, and operates based on the response message. Related embodiments are directed to another computer node that communicates with a social media server to track information published by report messages from other computer nodes, generates a response message based on the information published by one of the other computer nodes, and communicates the response message to the social media server to cause publishing of content of the response message to the other computer nodes.

Abstract: Data from applications is published using a web feed document such as according to the Really Simple Syndication (RSS) protocol. The applications can be information technology (IT) services, such as an Application Performance Management program and a Service Desk program, which are used by an organization. The data is received at an Application Programming Interface (API) and stored in a database in a format which is usable by the web feed document. For example, the data can provide a parameter name, parameter label, severity and user type which are associated with placeholder elements in the web feed document. The user type may be used to restrict the publishing of certain parameters to certain users based on their business roles in an organization. The feed server may provide additional details in response to the user selecting a hyperlink in the web feed document.

Abstract: Data from applications is published using a web feed document such as according to the Really Simple Syndication (RSS) protocol. The applications can be information technology (IT) services, such as an Application Performance Management program and a Service Desk program, which are used by an organization. A user may subscribe to receive periodically-updated data regarding selected parameters of the applications. A received web feed document can be displayed using a feed reader of a web browser or a native application of a client computing device. The user can request additional details regarding a parameter, such as historical data values, by selecting a hyperlink in the web feed document. The user provides login credentials so that the delivery of the additional detailed information is secure. A default display format can be set for the additional details.

Abstract: Some embodiments are directed to a computer node that communicates a report message containing information to a social media server to cause publishing of the information to other computer nodes tracking publishing on the social media server by the computer node. The computer node receives a response message from one of the other computer nodes through the social media server, and operates based on the response message. Related embodiments are directed to another computer node that communicates with a social media server to track information published by report messages from other computer nodes, generates a response message based on the information published by one of the other computer nodes, and communicates the response message to the social media server to cause publishing of content of the response message to the other computer nodes.

Abstract: A method for capturing an image of a machine having one or more disks is presented. The method comprises creating a snapshot of the machine, the snapshot including full machine encapsulation, querying the one or more disks on the machine to obtain information stored thereon, creating metadata able to access one or more files, one or more folders, and the application on the machine, and capturing the snapshot, the obtained information and the metadata in the image. The method may also comprise migrating the captured image and/or extracting one or more files and/or folders from the captured image on another machine. The migration can be between physical and physical, physical and virtual, physical and cloud, etc. The method may comprise capturing another image comprising the snapshot, the metadata and changed information different from the obtained information.

Abstract: A method for capturing an image of a machine having one or more disks is presented. The method comprises creating a snapshot of the machine, the snapshot including full machine encapsulation, querying the one or more disks on the machine to obtain information stored thereon, creating metadata able to access one or more files, one or more folders, and the application on the machine, and capturing the snapshot, the obtained information and the metadata in the image. The method may also comprise migrating the captured image and/or extracting one or more files and/or folders from the captured image on another machine. The migration can be between physical and physical, physical and virtual, physical and cloud, etc. The method may comprise capturing another image comprising the snapshot, the metadata and changed information different from the obtained information.