Abstract: A method of accessing tape storage analytics data from tape libraries. The method includes generating user interfaces on client devices. Each user interface includes a first screen displaying graphics or analysis tables based on the tape storage analytics data. The method includes receiving user input selecting the displayed graphics or an item within a cell of the analysis table and modifying the user interface to display a second screen, which presents a subset of the tape storage analytics data corresponding to operation of at least one of one or more tape libraries or library components (e.g., robots and elevators), tape drives, and tape media within the tape libraries or, alternatively, activities involving any of a combination of these components. The receiving and modifying steps are repeated to navigate between data corresponding to a tape library, a tape drive, and media and to operations involving these and other tape library components.

Abstract: A method of accessing tape storage analytics data from tape libraries. The method includes generating user interfaces on client devices. Each user interface includes a first screen displaying graphics or analysis tables based on the tape storage analytics data. The method includes receiving user input selecting the displayed graphics or an item within a cell of the analysis table and modifying the user interface to display a second screen, which presents a subset of the tape storage analytics data corresponding to operation of at least one of one or more tape libraries or library components (e.g., robots and elevators), tape drives, and tape media within the tape libraries or, alternatively, activities involving any of a combination of these components. The receiving and modifying steps are repeated to navigate between data corresponding to a tape library, a tape drive, and media and to operations involving these and other tape library components.

Abstract: A system for monitoring and analyzing operation of a tape infrastructure. The system includes a plurality of real and virtual tape libraries each including a plurality of tape drives and tape media. The system includes a server linked to the tape library. On the server, a storage tape analytics application is provided that functions to extract raw data sets from the tape library corresponding to operations of the tape library. The data pertains to use of the drives and media during data storage operations and data about the activities of the real or virtual tape libraries. The analytics application stores the extracted data sets in an analytics database. The analytics application provides a user interface for viewing data in the analytics database, e.g., a GUI operable by monitoring personnel to view and interact with the gathered and processed tape operations monitoring data to provide historical and user-driven analysis of data for an entire data center.

Abstract: A system and method for identifying and offering rewards. The method comprises the steps of determining a user's transaction history or category history, such as, for example, spending history, transaction history, merchant history, purchases history, services history, product history, channel history, frequency of spending history, SKU history , redemption history, reward earnings history, earning levels, reward categories, currency type (e.g., points, miles or cash), or any other particular related to a reward category), currency history, customer responses to questions, and/or other data or information that enables identification of relevant rewards. Next, the method dynamically prioritizes at least one reward category based on the user's transaction history or reward category history, and determines at least one top reward category based on the dynamic prioritizing of the at least one reward category.

Abstract: The present invention relates to methods for allowing an account holder to easily customize the terms of an account such as a loan account, an asset account, a mortgage account, an insurance account, or a brokerage account. Exemplary embodiments of the invention allow the user to specify various preferred terms such as cost (e.g., APR and annual fee), rewards programs, card design, affiliates, credit line, and payment due date, among others. The financial service provider issuing the account, e.g., the issuing bank, may make the various available terms for the account easily accessible to the user, for example through an internet website or an automated phone system, enabling the user to easily specify his or her preferences. The customization methods may be applied to the process of opening a new account or customizing an existing account. The customization methods may dynamically update the available terms as the user begins to select his or her desired terms.

Abstract: A system and method for identifying and offering reward programs. The method comprises the step of determining at least one rewards program associated with a user. The next step involves determining the user's transaction history or reward program history with a first reward card associated with the rewards program. Then, the method determines at least one alternative reward programs to offer the user based on the user's transaction history or reward program history, and the offering the user the opportunity to enroll in the alternative rewards program. Next, the method converts rewards associated with the at least one rewards program to rewards associated with the at least one alternative reward program if the user accepts the offer to enroll.