Abstract: Described herein are methods, systems and apparatus for displaying a user interface on a display of a mobile device responsive to activation of an application associated with a client account on a remote server on the mobile device, the user interface comprising one or more soft buttons configured to be actuated via a user input, capturing an image responsive to a user input activating a first soft button, generating a preformatted and pre-populated outgoing message responsive to either the capturing of the image or activation of a second soft button, attaching the image to the message and sending the message to a predetermined message address on the server associated with the client account responsive to a user input capturing of the image or attaching the image to the message.