Abstract: Embodiments of the invention relate to improving direct marketing response rate through use of media information. One embodiment includes extracting samples of language usage in one or more social media activities. Language usage features comprising relationships to products are derived by analyzing the extracted samples for relevant language terms. The language usage features are mapped to one or more of personality traits, emotional state and personal features. The mapped language usage features and personal features are stored in a repository. Customers are segmented for direct marketing using the mapped language usage features and the personal features.

Abstract: Embodiments of the invention relate to improving direct marketing response rate through use of media information. One embodiment includes extracting samples of language usage in one or more social media activities. Language usage features comprising relationships to products are derived by analyzing the extracted samples for relevant language terms. The language usage features are mapped to one or more of personality traits, emotional state and personal features. The mapped language usage features and personal features are stored in a repository. Customers are segmented for direct marketing using the mapped language usage features and the personal features.

Abstract: Embodiments of the invention relate to improving direct marketing response rate through use of media information. One embodiment includes extracting samples of language usage in one or more social media activities. Language usage features comprising relationships to products are derived by analyzing the extracted samples for relevant language terms. The language usage features are mapped to one or more of personality traits, emotional state and personal features. The mapped language usage features and personal features are stored in a repository. Customers are segmented for direct marketing using the mapped language usage features and the personal features.

Abstract: Embodiments are provided for managing performance of a computer system. Both implicit and explicit recommendations for processing of tasks are provided. System performance is tracked and evaluation based upon the actions associated with the task. Future recommendations of the same or other tasks are provided based upon implicit feedback pertaining to system performance, and explicit feedback solicited from a system administrator.

Abstract: Embodiments are provided for managing performance of a computer system. Both implicit and explicit recommendations for processing of tasks are provided. System performance is tracked and evaluation based upon the actions associated with the task. Future recommendations of the same or other tasks are provided based upon implicit feedback pertaining to system performance, and explicit feedback solicited from a system administrator.

Abstract: A method, system, and article are provided for managing performance of a computer system. Both implicit and explicit recommendations for processing of tasks are provided. System performance is tracked and evaluated based upon the actions associated with the task. Future recommendations of the same or other tasks are provided based upon implicit feedback pertaining to system performance, and explicit feedback solicited from a system administrator.

Abstract: Embodiments of the invention relate to improving direct marketing response rate through use of media information. One embodiment includes extracting samples of language usage in one or more social media activities. Language usage features comprising relationships to products are derived by analyzing the extracted samples for relevant language terms. The language usage features are mapped to one or more of personality traits, emotional state and personal features. The mapped language usage features and personal features are stored in a repository. Customers are segmented for direct marketing using the mapped language usage features and the personal features.

Abstract: A method provides, as part of a computer administration system, an administration interface that can operate almost any computerized device having a user interface. The computer administration system manages components of a computer system and the administration interface is operable to configure the components and to provide dynamic performance and configuration information of the components to the user as the components operate. The method provides a “commentary input” area on the administration interface while providing performance and configuration information of a specific component or a set of components. Thus, the method can receive comment(s) about the specific component(s) of the computerized system in the commentary input area. When this occurs, the method stores the comment(s) in a data store in a manner that associates the comment(s) with the specific component(s) that was being monitored. The method also automatically stores contemporaneous component data with each comment in the data store.

Abstract: A method for assisting an administrator to identify files suspected of causing instability on a personal computer comprises periodically creating file content sharing logs concurrently with archiving files of a plurality of personal computers by de-duplicating, when a notification is received regarding instability of a personal computer, then analyzing archive file content sharing log of the personal computer made immediately after receiving the notification for unique system and program files, missing files and newly installed files to generate an instability report. A missing or corrupted file can be restored back on the unstable personal computer by performing a backup restore operation on the unstable personal computer.

Abstract: A method provides, as part of a computer administration system, an administration interface that can operate almost any computerized device having a user interface. The computer administration system manages components of a computer system and the administration interface is operable to configure the components and to provide dynamic performance and configuration information of the components to the user as the components operate. The method provides a “commentary input” area on the administration interface while providing performance and configuration information of a specific component or a set of components. Thus, the method can receive comment(s) about the specific component(s) of the computerized system in the commentary input area. When this occurs, the method stores the comment(s) in a data store in a manner that associates the comment(s) with the specific component(s) that was being monitored. The method also automatically stores contemporaneous component data with each comment in the data store.

Abstract: A method provides, as part of a computer administration system, an administration interface that can operate on almost any computerized device that has a user interface. The computer administration system manages components of a computer system and the administration interface is operable to configure the components and to provide dynamic performance and configuration information of the components to the user as the components operate. The method provides a “commentary input” area on the administration interface while providing the performance and configuration information of a specific component or a set of components. Thus, the method can receive comment(s) about the specific component(s) of the computerized system in the commentary input area. When this occurs, the method stores the comment(s) in a data store in a manner that associates the comment(s) with the specific component(s) that was being monitored.

Abstract: A method for assisting an administrator to identify files suspected of causing instability on a personal computer comprises periodically creating file content sharing logs concurrently with archiving files of a plurality of personal computers by de-duplicating, when a notification is received regarding instability of a personal computer, then analyzing archive file content sharing log of the personal computer made immediately after receiving the notification for unique system and program files, missing files and newly installed files to generate an instability report. A missing or corrupted file can be restored back on the unstable personal computer by performing a backup restore operation on the unstable personal computer.

Abstract: A method, system, and article are provided for managing performance of a computer system. Both implicit and explicit recommendations for processing of tasks are provided. System performance is tracked and evaluated based upon the actions associated with the task. Future recommendations of the same or other tasks are provided based upon implicit feedback pertaining to system performance, and explicit feedback solicited from a system administrator.

Abstract: A method provides, as part of a computer administration system, an administration interface that can operate on almost any computerized device that has a user interface. The computer administration system manages components of a computer system and the administration interface is operable to configure the components and to provide dynamic performance and configuration information of the components to the user as the components operate. The method provides a “commentary input” area on the administration interface while providing the performance and configuration information of a specific component or a set of components. Thus, the method can receive comment(s) about the specific component(s) of the computerized system in the commentary input area. When this occurs, the method stores the comment(s) in a data store in a manner that associates the comment(s) with the specific component(s) that was being monitored.

Abstract: Embodiments herein provide a method that maintains computerized scripts. The scripts provide assistance to users with respect to using at least one computer software application that is operating on a computerized device. The method receives, from the user, at least one trigger. This process creates or “authors” the trigger. This “trigger” is an item that automatically initiates at least one of the scripts for the user. In addition, the method adds the trigger to the computer software application (not automatically, but instead based on user input). Thus, when initiated by the trigger, the script automatically outputs assistance (text, sounds, illustrations, educational videos, etc.) to the user through the computerized interface of the computerized device, so as to provide the needed assistance to the user.

Abstract: A system and method for flexibly visualizing and selecting configuration changes over time is disclosed herein. The system may include a coarse selection interface configured to select one of a coarse time range and a discrete point in time from an available overall set of discrete points in time, a fine selection interface configured to select one of a fine time range and the discrete point in time from the selected one of the coarse time range and the discrete point in time, and a visualization panel configured to display a graphical representation of configuration changes selected through the fine selection interface. The method may include selecting the coarse time range on the coarse selection interface, selecting the fine time range on a fine selection interface, and visualizing the graphical representation on the visualization panel.

Abstract: A data record transformation that computes histograms and aggregations quickly for an incoming record stream. The data record transformation computes histograms and aggregations in one-step, thereby, avoiding the creation of a large intermediate result. The data record transformation operates in a streaming fashion on each record in an incoming record stream. Little memory is required to operate on one record or a few records at a time. According to a first embodiment, a method, system, and computer program product for transforming sorted data records is provided. A data transformation unit includes a binning module and a histogram aggregation module. The histogram aggregation module processes each binned and sorted record to form an aggregate record in a histogram format in one step. Data received in each incoming binned and sorted record is expanded and accumulated in an aggregate record for matching group-by fields.