Abstract: A system and a method collect and/or manage data for remote service providers via a network for integrating and/or for incorporating a lead generation web application and/or a call center system with a case management web application. A potential client inputs information and/or data into an online form of a website of a host to indicate a desire to retain the services from one of the remote service providers. The call center system communicates with the host and contacts the potential client based on the data and/or information from the online form to conduct an inquiry of the potential client. The call center system identifies a location of the potential client and transfers the potential client to a local service provider which is local with respect to the location of the potential client.