Patents by Inventor Emily Margaret Gray

Emily Margaret Gray has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11425253
    Abstract: Data analysis, filter, and presentation techniques are described for an example call management system. An example method for a data management system includes receiving, from a user device, an account identifier of a first person, receiving, from the user device, a first message related to a topic of conversation to be discussed during a telephone call with the first person, determining, based on the account identifier and within a pre-determined time period, a presence of a set of data that describes conversation(s) from prior telephone call(s)/chat(s) with the first person, and sending, to a computer, at least some data from the set of data and a second message that indicates that the telephone call is mapped to a second person, where the computer is configured to display on a screen the second message and a presentation option that presents the at least some data via the computer.
    Type: Grant
    Filed: March 29, 2021
    Date of Patent: August 23, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Gregory David Hansen, Megan Sarah Jennings, Emily Margaret Gray, Gregory B. Yarbrough, Charles Balasingh, Janelle Denice Dziuk, Samip Dilip Mehra, David Patrick Dixon
  • Patent number: 11410509
    Abstract: A disaster response management system may include a device processor; and a non-transitory computer readable medium including instructions executable by the device processor to perform the following steps: receiving location data from a personal electronic device of a user; sending instructions for selectively displaying, based on the received location data, a list of one or more disaster response items which the user may commit to provide; and receiving a selection of the user committing to provide one of the selectively displayed disaster response items.
    Type: Grant
    Filed: July 31, 2019
    Date of Patent: August 9, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Meredith Beveridge Lecocke, Michael J. Maciolek, Robert Wiseman Simpson, Daniel Christopher Bitsis, Jr., Bobby Lawrence Mohs, Manfred Amann, Emily Margaret Gray, Donnette Moncrief Brown
  • Patent number: 11350718
    Abstract: A go-bag is disclosed. The bag is designed to contain valuables and important documents, and protect these contents during an emergency evacuation situation. The bag can waterproof and float in water. The bag can also be made of a flame resistant material. The bag can include a self-orienting feature where the bag can float in water and automatically rotate to achieve the proper orientation so that the integrated solar panel is facing upwards towards the sun.
    Type: Grant
    Filed: June 28, 2019
    Date of Patent: June 7, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Meredith Beveridge Lecocke, Michael J. Maciolek, Robert Wiseman Simpson, Daniel Christopher Bitsis, Jr., Bobby Lawrence Mohs, Manfred Amann, Emily Margaret Gray, Donnette Moncrief Brown
  • Patent number: 11343775
    Abstract: A system and method for managing power consumption in a mobile device during an emergency is disclosed. The system includes an emergency management system running on a mobile device. The emergency management system can automatically enable one or more power saving modes when an emergency alert is received by the mobile device. The power saving modes may include a reduced communication mode. In the reduced communication mode the mobile device only communicates for brief periods at recurring intervals. The power saving modes may also include a simplified display mode. The simplified display mode may display content on the display of a mobile device in a way that reduces power consumption.
    Type: Grant
    Filed: November 27, 2019
    Date of Patent: May 24, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Meredith Beveridge Lecocke, Michael J. Maciolek, Robert Wiseman Simpson, Daniel Christopher Bitsis, Jr., Bobby Lawrence Mohs, Manfred Amann, Emily Margaret Gray, Donnette Moncrief Brown
  • Publication number: 20220151362
    Abstract: A go-bag is disclosed. The bag is designed to contain valuables and important documents, and protect these contents during an emergency evacuation situation. The bag can waterproof and float in water. The bag can also be made of a flame resistant material. The bag can include a self-orienting feature where the bag can float in water and automatically rotate to achieve the proper orientation so that the integrated solar panel is facing upwards towards the sun.
    Type: Application
    Filed: January 28, 2022
    Publication date: May 19, 2022
    Inventors: Meredith Beveridge Lecocke, Michael J. Maciolek, Robert Wiseman Simpson, Daniel Christopher Bitsis, JR., Bobby Lawrence Mohs, Manfred Amann, Emily Margaret Gray, Donnette Moncrief Brown
  • Patent number: 11283533
    Abstract: A user interface system may include a processor. The processor may perform operations including receiving a wireless signal from multiple wireless devices. The operations may also include determining a signal strength of each wireless signal from each of the multiple wireless devices based on a first set of properties associated with a respective wireless signal. Moreover, the operations may include determining a signal vector of each wireless signal from each of the multiple wireless devices based on a second set of properties associated with the respective wireless signal. Additionally, the operations may include determining a location for each of the multiple wireless devices based on the signal strength and the signal vector. Further, the operations may include pairing one of the multiple wireless devices to the user interface system based on the location for each of the plurality of wireless devices.
    Type: Grant
    Filed: March 5, 2020
    Date of Patent: March 22, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Emily Margaret Gray, Daniel Christopher Bitsis, Jr., Robert Wiseman Simpson, Manfred Amann, Donnette Moncrief Brown, Eric David Schroeder, Meredith Beveridge, Michael J. Maciolek, Bobby Lawrence Mohs, Brian F. Shipley, Justin Dax Haslam, Qunying Kou, Ashley Raine Philbrick
  • Patent number: 11216889
    Abstract: A system may include a router that may receive a plurality of data packets from one or more devices that communicatively couples to the router. The system may also include at least one processor that identifies an identity of a device based on a data packet received by the router from the device, generate an insurance policy that includes the device in response to identifying the identity of the device, and sends a notification indicative of the insurance policy to a computing device in response to generating the insurance policy.
    Type: Grant
    Filed: March 19, 2020
    Date of Patent: January 4, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Emily Margaret Gray, Daniel Christopher Bitsis, Jr., Qunying Kou, Robert Wiseman Simpson, Manfred Amann, Donnette Moncrief Brown, Eric David Schroeder, Meredith Beveridge, Michael J. Maciolek, Bobby Lawrence Mohs, Brian F. Shipley, Justin Dax Haslam, Ashley Raine Philbrick
  • Patent number: 11197127
    Abstract: A method of determining a physical location for an address. The method includes receiving from a first global positioning system on a vehicle a first set of global positioning data indicative of a vehicle location. The method may also receive from a second global positioning system on a portable electronic device a second set of global positioning data indicative of a portable electronic device location. The method may also receive a set of location metadata associated with a picture. The method determines a residence location from the first set of global positioning data, the second set of global positioning data, or the set of location metadata. The method then associates the physical location to the address.
    Type: Grant
    Filed: March 11, 2020
    Date of Patent: December 7, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Emily Margaret Gray, Daniel Christopher Bitsis, Jr., Qunying Kou, Robert Wiseman Simpson, Manfred Amann, Donnette Moncrief Brown, Eric David Schroeder, Meredith Beveridge, Michael J. Maciolek, Bobby Lawrence Mohs, Brian F. Shipley, Justin Dax Haslam, Ashley Raine Philbrick
  • Patent number: 11132860
    Abstract: A mobile medical supplies distribution system may include a transportable chassis and a service compartment configured to house a medical supplies distribution service agent. In addition, the system may include a supply of select medical supplies.
    Type: Grant
    Filed: April 5, 2019
    Date of Patent: September 28, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Meredith Beveridge Lecocke, Michael J. Maciolek, Robert Wiseman Simpson, Daniel Christopher Bitsis, Jr., Bobby Lawrence Mohs, Manfred Amann, Emily Margaret Gray, Donnette Moncrief Brown
  • Patent number: 11125800
    Abstract: A power outage detection system may include a device processor; and a non-transitory computer readable medium including instructions executable by the device processor to perform the following steps: receiving information indicative of the status of electrical power at a plurality of locations within a geographic region; determining the status of electrical power in the geographic region based on the status of electrical power at the plurality of locations; and sending information regarding the status of electrical power to a plurality of users of the system.
    Type: Grant
    Filed: April 5, 2019
    Date of Patent: September 21, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Meredith Beveridge Lecocke, Michael J. Maciolek, Robert Wiseman Simpson, Daniel Christopher Bitsis, Jr., Bobby Lawrence Mohs, Manfred Amann, Emily Margaret Gray, Donnette Moncrief Brown
  • Patent number: 11105735
    Abstract: Systems and methods of the present disclosure include at least one building component detection sensor device configured to be deployed within (or proximate to) a building comprised of a plurality of building components. The at least one building component detection sensor device is configured to detect data relating to at least one building component of the plurality of building components. In addition, a building component property determination system includes a processor configured to execute instructions stored in memory to determine one or more properties of the at least one building component based at least in part on the data detected by the at least one building component detection sensor device.
    Type: Grant
    Filed: February 19, 2020
    Date of Patent: August 31, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Emily Margaret Gray, Daniel Christopher Bitsis, Jr., Qunying Kou, Robert Wiseman Simpson, Manfred Amann, Donnette Moncrief Brown, Eric David Schroeder, Meredith Beveridge, Michael J. Maciolek, Bobby Lawrence Mohs, Brian F. Shipley, Justin Dax Haslam, Ashley Raine Philbrick, Yevgeniy Viatcheslavovich Khmelev, Oscar Guerra, Jeffrey Neal Pollack, Janelle Denice Dziuk, Ryan Thomas Russell, David Patrick Dixon
  • Patent number: 11100548
    Abstract: Methods and systems described in this disclosure are directed to authentication of calling parties. The authentication of calling parties applies to simultaneous voice and/or data communications with multiple parties over multiple electronic mediums including a variety of electronic devices. A user can continue to maintain a data exchange session with a representative of an entity offering the goods or services of interest to the user across more than one user device. In some embodiments, a user can invite other parties in a multi-party call involving the user and the representative. Various embodiments for multi-party and multi-device authentication mechanisms are described herein. In some embodiments, the system calculates an estimated call waiting time for a user to speak with the representative.
    Type: Grant
    Filed: April 3, 2017
    Date of Patent: August 24, 2021
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventors: Emily Margaret Gray, Ross Andrew Thiele, David Alexander Lilley, Justin Dax Haslam, Brad D. Wells, Vijay Jayapalan, Debra Randall Casillas, Michael Patrick Bueche, Jr.
  • Patent number: 11055978
    Abstract: A system may include a processor. The processor may be configured to receive a first indication indicative of presence of a person arriving at a location associated with a scheduled service. The process may also be configured to determine whether the first indication corresponds to an expected arrival time of the scheduled service. Additionally, the processor may receive activity data in response to determining that the indication corresponds to the expected arrival time. Further, the processor may receive a second indication indicative that the person has completed the scheduled service. Further still, the processor may determine whether the scheduled service is completed based at least in part on the activity data. Even further, the processor may transmit a service confirmation to a computing device associated with a property owner of the location in response to determining that the scheduled service is completed.
    Type: Grant
    Filed: March 24, 2020
    Date of Patent: July 6, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Emily Margaret Gray, Daniel Christopher Bitsis, Jr., Robert Wiseman Simpson, Manfred Amann, Donnette Moncrief Brown, Eric David Schroeder, Meredith Beveridge, Michael J. Maciolek, Bobby Lawrence Mohs, Brian F. Shipley, Justin Dax Haslam, Qunying Kou, Ashley Raine Philbrick, Thomas Wayne Schwarz, Jr., Snehal Desai, Nolan Serrao, Jeanie Graciela Lopez, Jennifer Hunt Erickson, Bharat Prasad, Yevgeniy Viatcheslavovich Khmelev, Joel S. Hartshorn
  • Patent number: 10964192
    Abstract: A disaster preparation system may include a system controller. The system controller may include a device processor; and a non-transitory computer readable medium including instructions executable by the device processor to perform the following steps: receiving location data from a personal electronic device of a user; receiving forecast data regarding a predicted disaster; making a determination of a preparatory action to be executed on behalf of the user, based on the location data and the forecast data; and executing the preparatory action at a predetermined time relative to the predicted time of occurrence of the predicted disaster.
    Type: Grant
    Filed: July 31, 2019
    Date of Patent: March 30, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Meredith Beveridge Lecocke, Michael J. Maciolek, Robert Wiseman Simpson, Daniel Christopher Bitsis, Jr., Bobby Lawrence Mohs, Manfred Amann, Emily Margaret Gray, Donnette Moncrief Brown
  • Patent number: 10872512
    Abstract: A pre-disaster education system may include a system controller. The controller may include a device processor; and a non-transitory computer readable medium including instructions executable by the device processor to perform the following steps: receiving location data from a personal electronic device of a user; receiving forecast data regarding a predicted disaster; making a determination of an educational message to be sent to the personal electronic device of the user, based on the location data and the forecast data; and sending the educational message to the personal electronic device of the user at a predetermined time relative to the predicted time of occurrence of the predicted disaster.
    Type: Grant
    Filed: July 31, 2019
    Date of Patent: December 22, 2020
    Assignee: United Services Automobile Association (USAA)
    Inventors: Meredith Beveridge, Michael J. Maciolek, Robert Wiseman Simpson, Daniel Christopher Bitsis, Jr., Bobby Lawrence Mohs, Manfred Amann, Emily Margaret Gray, Donnette Moncrief Brown
  • Publication number: 20200205539
    Abstract: A go-bag is disclosed. The bag is designed to contain valuables and important documents, and protect these contents during an emergency evacuation situation. The bag can waterproof and float in water. The bag can also be made of a flame resistant material. The bag can include a self-orienting feature where the bag can float in water and automatically rotate to achieve the proper orientation so that the integrated solar panel is facing upwards towards the sun.
    Type: Application
    Filed: June 28, 2019
    Publication date: July 2, 2020
    Inventors: Meredith Beveridge Lecocke, Michael J. Maciolek, Robert Wiseman Simpson, Daniel Christopher Bitsis, JR., Bobby Lawrence Mohs, Manfred Amann, Emily Margaret Gray, Donnette Moncrief Brown
  • Patent number: 10526771
    Abstract: A flow monitoring system, which is configured to detect a leak in a water distribution system having appliances, includes a flow sensor. The flow sensor is configured to detect flow data of a flow of water within a conduit configured to fluidly couple to the appliances. The flow monitoring system also includes a processor. The processor is configured to receive the flow data from the flow sensor, determine whether a reference flow pattern (of a plurality of reference flow patterns) is present in the flow data (where the plurality of reference flow patterns correspond with expected water flow patterns to one or more appliance of the appliances), and initiate a shut-down mode configured to stop the flow of water in response to a determination that the reference flow pattern is not present in the flow data.
    Type: Grant
    Filed: June 16, 2017
    Date of Patent: January 7, 2020
    Assignee: HS Labs, Inc.
    Inventors: Ramsey Devereaux, Manfred Amann, Eric David Schroeder, Donna Moncrief Brown, Emily Margaret Gray, Jess W. Gingrich, Justin Dax Haslam, Sharon Kay Haverlah, Michael Kyne, Juspreet Kaur
  • Patent number: 10269064
    Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, to present a video. One of the methods includes receiving an indication of a line of a form of a settlement document. One of the methods includes obtaining settlement information for a user, the settlement information associated with the line of the form. One of the methods includes selecting non-personalized content, at least some of the non-personalized content selected based on the settlement information. One of the methods includes generating a user specific video using the settlement information and the selected non-personalized content. One of the methods also includes providing the user specific video to the user.
    Type: Grant
    Filed: September 29, 2015
    Date of Patent: April 23, 2019
    Assignee: United Services Automobile Association (USAA)
    Inventors: Rickey Dale Burks, Justin Sachtleben, Mark Plummer, Emily Margaret Gray, Carlos Winston Wilkinson, Christopher Thomas Wilkinson, Judy M. Cotter
  • Patent number: 10026121
    Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media, to present a video. One of the methods includes obtaining settlement information for a user. One of the methods includes selecting non-personalized content, at least some of the non-personalized content selected based on the settlement information. One of the methods includes generating a user specific video using the settlement information and the selected non-personalized content. One of the method includes providing the user specific video to the user.
    Type: Grant
    Filed: June 26, 2015
    Date of Patent: July 17, 2018
    Assignee: United Services Automobile Association (USAA)
    Inventors: Rickey Dale Burks, Justin Sachtleben, Mark Plummer, Emily Margaret Gray, Carlos Winston Wilkinson, Judy M. Cotter