Patents by Inventor Erik Lee HUDDLESTON
Erik Lee HUDDLESTON has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11315142Abstract: A conversation correlation system is configured to associate social signals with conversations and group the conversations into topic clusters. The topic clusters for different days are linked together to form conversation streams. The conversation streams may identify conversation topics within ecosystems and identify changes in conversation topics over time. Topic labels may be generated for the topic clusters that better describe conversation topics. In one example, the topic labels may be generated using a mutual information topic distribution model.Type: GrantFiled: December 18, 2020Date of Patent: April 26, 2022Assignee: SPRINKLR, INC.Inventors: Jacob Andrew Perkins, Erik Lee Huddleston, Ramon Renteria, John Joseph De Oliveira
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Publication number: 20210217050Abstract: A conversation correlation system is configured to associate social signals with conversations and group the conversations into topic clusters. The topic clusters for different days are linked together to form conversation streams. The conversation streams may identify conversation topics within ecosystems and identify changes in conversation topics over time. Topic labels may be generated for the topic clusters that better describe conversation topics. In one example, the topic labels may be generated using a mutual information topic distribution model.Type: ApplicationFiled: December 18, 2020Publication date: July 15, 2021Applicant: Sprinklr Inc.Inventors: Jacob Andrew PERKINS, Erik Lee HUDDLESTON, Ramon RENTERIA, John Joseph DE OLIVEIRA
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Patent number: 10878444Abstract: A conversation correlation system is configured to associate social signals with conversations and group the conversations into topic clusters. The topic clusters for different days are linked together to form conversation streams. The conversation streams may identify conversation topics within ecosystems and identify changes in conversation topics over time. Topic labels may be generated for the topic clusters that better describe conversation topics. In one example, the topic labels may be generated using a mutual information topic distribution model.Type: GrantFiled: October 14, 2019Date of Patent: December 29, 2020Assignee: SPRINKLR, INC.Inventors: Jacob Andrew Perkins, Erik Lee Huddleston, Ramon Renteria, John Joseph De Oliveira
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Publication number: 20200219126Abstract: A conversation correlation system is configured to associate social signals with conversations and group the conversations into topic clusters. The topic clusters for different days are linked together to form conversation streams. The conversation streams may identify conversation topics within ecosystems and identify changes in conversation topics over time. Topic labels may be generated for the topic clusters that better describe conversation topics. In one example, the topic labels may be generated using a mutual information topic distribution model.Type: ApplicationFiled: October 14, 2019Publication date: July 9, 2020Applicant: Sprinklr Inc.Inventors: Jacob Andrew PERKINS, Erik Lee HUDDLESTON, Ramon RENTERIA, John Joseph DE OLIVEIRA
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Patent number: 10558666Abstract: Embodiments of a search system that provides knowledge based searching of content based on a knowledge model created from the content being searched are disclosed. Embodiments of such search systems may build a model of entitles and relationships representing the collective knowledge contained in a set of content analyzed. When a search is performed on content the model may be leveraged to improve the accuracy, relevance and recall of the search.Type: GrantFiled: July 8, 2016Date of Patent: February 11, 2020Assignee: Trendkite, Inc.Inventors: Erik Lee Huddleston, David Francis Perdue, Matthew John Allison, John Joseph De Oliveira
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Patent number: 10489817Abstract: A social analytic system may identify the social signals associated with a brand, campaign, or any other topic. The social analytic system may generate a vocabulary associated with the brand, campaign, or topic based terms used in the associated social signals. The vocabulary may be used for generating social media analytics and identifying social media events, such as marketing campaigns. In one example, a vocabulary may be compared with vocabularies associated with different constituents to identify the positive and negative terms in the vocabulary.Type: GrantFiled: March 29, 2018Date of Patent: November 26, 2019Assignee: SPRINKLER, INC.Inventors: Jacob Andrew Perkins, Erik Lee Huddleston, Ramona Renteria, John Joseph De Oliveira
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Publication number: 20180293607Abstract: A social analytic system may identify the social signals associated with a brand, campaign, or any other topic. The social analytic system may generate a vocabulary associated with the brand, campaign, or topic based terms used in the associated social signals. The vocabulary may be used for generating social media analytics and identifying social media events, such as marketing campaigns. In one example, a vocabulary may be compared with vocabularies associated with different constituents to identify the positive and negative terms in the vocabulary.Type: ApplicationFiled: March 29, 2018Publication date: October 11, 2018Inventors: Erik Lee Huddleston, Brian Huddleston, Tim Potter
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Patent number: 10003560Abstract: A conversation correlation system is configured to associate social signals with conversations and group the conversations into topic clusters. The topic clusters for different days are linked together to form conversation streams. The conversation streams may identify conversation topics within ecosystems and identify changes in conversation topics over time. Topic labels may be generated for the topic clusters that better describe conversation topics. In one example, the topic labels may be generated using a mutual information topic distribution model.Type: GrantFiled: December 27, 2012Date of Patent: June 19, 2018Assignee: SPRINKLR, INC.Inventors: Jacob Andrew Perkins, Erik Lee Huddleston, Ramon Renteria, John Joseph De Oliveira
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Patent number: 9959548Abstract: A social analytic system may identify the social signals associated with a brand, campaign, or any other topic. The social analytic system may generate a vocabulary associated with the brand, campaign, or topic based terms used in the associated social signals. The vocabulary may be used for generating social media analytics and identifying social media events, such as marketing campaigns. In one example, a vocabulary may be compared with vocabularies associated with different constituents to identify the positive and negative terms in the vocabulary.Type: GrantFiled: July 21, 2014Date of Patent: May 1, 2018Assignee: SPRINKLR, INC.Inventors: Erik Lee Huddleston, Brian Huddleston, Tim Potter
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Patent number: 9641556Abstract: A social analytic system collects signals from different social network accounts. Social metrics are derived for the accounts and the accounts classified as different types of constituents for a company or primary account based on the social metrics. The constituents may include any combination of advocates, detractors, influencers, spammers, employees, partners, and/or market. Some of the social metrics used for classifying the different types of constituents may include a volume of the signals, types of message interactions, number of unique messages, sentiment, number of subscribers, alignment of constituent and company messages, and/or average signal length.Type: GrantFiled: November 20, 2012Date of Patent: May 2, 2017Assignee: Sprinklr, Inc.Inventors: Timothy Joseph Potter, Kevin Safford, Jason Westigard, II, John Joseph De Olivera, Erik Lee Huddleston, Bryan Horne, David Chi-Fine Yu, Brandon Kearby, Stephen Michael Vaughan, II
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Publication number: 20170011092Abstract: Embodiments of a search system that provides knowledge based searching of content based on a knowledge model created from the content being searched are disclosed. Embodiments of such search systems may build a model of entitles and relationships representing the collective knowledge contained in a set of content analyzed. When a search is performed on content the model may be leveraged to improve the accuracy, relevance and recall of the search.Type: ApplicationFiled: July 8, 2016Publication date: January 12, 2017Inventors: Erik Lee Huddleston, David Francis Perdue, Matthew John Allison, John Joseph De Oliveira
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Patent number: 9251530Abstract: A model based social analytic system collects social signals from social network accounts for different companies and constituents. The social signals can be used to benchmark social network performance for different contextual dimensions, such as industries, companies, brands, etc. Conversations may be identified in the signals and the types of constituents participating in the conversations may be identified. Analytics can then be determined for the contextual dimensions based on the related conversations and the types of constituents participating in the conversations.Type: GrantFiled: August 31, 2012Date of Patent: February 2, 2016Assignee: SPRINKLR, INC.Inventors: Jeffrey Dachis, Erik Lee Huddleston, Brian Justin Huddleston, II, Steven Michael Vaughan, Roger Louis Cauvin, John Joseph De Oliveira, William Lance Eason, Jeremy Hanna, Shannon Paul Hardt, Bryan Joseph Horne, Brandon Kearby, Clinton Frederick Miller, Jacob Andrew Perkins, Timothy Joseph Potter, Ramon Renteria, Jason Samuel Westigard, David Chi-Fine Yu
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Publication number: 20140337118Abstract: A social analytic system may identify the social signals associated with a brand, campaign, or any other topic. The social analytic system may generate a vocabulary associated with the brand, campaign, or topic based terms used in the associated social signals. The vocabulary may be used for generating social media analytics and identifying social media events, such as marketing campaigns. In one example, a vocabulary may be compared with vocabularies associated with different constituents to identify the positive and negative terms in the vocabulary.Type: ApplicationFiled: July 21, 2014Publication date: November 13, 2014Applicant: Sprinklr Inc.Inventors: Erik Lee Huddleston, Brian Huddleston, Tim Potter
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Publication number: 20140330632Abstract: A social analytic system may identify the social signals associated with a brand, campaign, or any other topic. The social analytic system may generate a vocabulary associated with the brand, campaign, or topic based terms used in the associated social signals. The vocabulary may be used for generating social media analytics and identifying social media events, such as marketing campaigns. In one example, a vocabulary may be compared with vocabularies associated with different constituents to identify the positive and negative terms in the vocabulary.Type: ApplicationFiled: July 21, 2014Publication date: November 6, 2014Applicant: Sprinklr Inc.Inventors: Erik Lee HUDDLESTON, Brian HUDDLESTON, Tim POTTER