Patents by Inventor Eugene Patrick Pranger
Eugene Patrick Pranger has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Methods and systems for utilizing multi-pane video communications in connection with document review
Patent number: 11218665Abstract: Systems and methods are disclosed for establishing a video connection between a client device and a support terminal while enabling the support terminal to concurrently push display element triggers to the client device through a separate connection. In particular, a display element trigger can cause the client device to display, within a dual pane display of the client device, a display element within one pane and a video chat in another pane. The display element can include a check deposit element that enables a user of the client device to capture one or more images of a check and then transmit the image(s) for deposit by the support terminal during a video chat. The support terminal can analyze the image(s) of the check to identify check deposit data and then deposit the check accordingly while a support representative communicates with the user of the client device via the video chat.Type: GrantFiled: September 29, 2020Date of Patent: January 4, 2022Assignee: POPio IP Holdings, LLCInventors: Eugene Patrick Pranger, Jed W. Taylor, Timothy Eugene Pranger, Kurt Forsberg -
Patent number: 11017239Abstract: This disclosure relates to an emotive recognition and feedback system that identifies emotive states of users within a video chat session and determines communication recommendations based on the interaction of the participants' emotive states. For instance, the emotive recognition and feedback system analyzes a video data to determine the participants' individual emotive states. Based on mapping the participants' individual emotive states, the emotive recognition and feedback system can determine a communication recommendation for the video chat. Additionally, the emotive response system provides graphical user interfaces that presents the communication recommendation to the video chat participants. The emotive recognition and feedback system can perform real-time analysis and feedback or delayed analytics of previously performed video chats.Type: GrantFiled: February 12, 2019Date of Patent: May 25, 2021Assignee: POSITIVE IQ, LLCInventors: Eugene Patrick Pranger, Jed W. Taylor, Timothy Eugene Pranger, Catharine Sparks
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METHODS AND SYSTEMS FOR UTILIZING MULTI-PANE VIDEO COMMUNICATIONS IN CONNECTION WITH DOCUMENT REVIEW
Publication number: 20210014453Abstract: Systems and methods are disclosed for establishing a video connection between a client device and a support terminal while enabling the support terminal to concurrently push display element triggers to the client device through a separate connection. In particular, a display element trigger can cause the client device to display, within a dual pane display of the client device, a display element within one pane and a video chat in another pane. The display element can include a check deposit element that enables a user of the client device to capture one or more images of a check and then transmit the image(s) for deposit by the support terminal during a video chat. The support terminal can analyze the image(s) of the check to identify check deposit data and then deposit the check accordingly while a support representative communicates with the user of the client device via the video chat.Type: ApplicationFiled: September 29, 2020Publication date: January 14, 2021Inventors: Eugene Patrick Pranger, Jed W. Taylor, Timothy Eugene Pranger, Kurt Forsberg -
Patent number: 10827149Abstract: Systems and methods are disclosed for establishing a video connection between a client device and a support terminal while enabling the support terminal to concurrently push display element triggers to the client device through a separate connection. In particular, a display element trigger can cause the client device to display, within a dual pane display of the client device, a display element within one pane and a video chat in another pane. The display element can include a check deposit element that enables a user of the client device to capture one or more images of a check and then transmit the image(s) for deposit by the support terminal during a video chat. The support terminal can analyze the image(s) of the check to identify check deposit data and then deposit the check accordingly while a support representative communicates with the user of the client device via the video chat.Type: GrantFiled: October 3, 2019Date of Patent: November 3, 2020Assignee: POPIO IP HOLDINGS, LLCInventors: Eugene Patrick Pranger, Jed W. Taylor, Timothy Eugene Pranger, Kurt Forsberg
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Patent number: 10771738Abstract: Systems and methods are disclosed for establishing a video connection between a mobile device and a support terminal while enabling the support terminal to concurrently push display elements to the mobile device through a separate connection. In particular, in one or more embodiments, the disclosed systems and methods establish a first connection between the support terminal and the mobile device and conduct a video chat between the devices transmitted through the first connection. The disclosed systems and methods enable the support terminal to push a display element to the mobile device through a second connection. In response to receiving the display element, the disclosed systems and methods divide the display screen of the mobile device into at least a first pane and a second pane, providing the video chat for display on the first pane and the display element for display on the second pane.Type: GrantFiled: August 28, 2018Date of Patent: September 8, 2020Assignee: POPIO IP HOLDINGS, LLCInventors: Eugene Patrick Pranger, Timothy Eugene Pranger, Robert Eric Roy
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Publication number: 20200036942Abstract: Systems and methods are disclosed for establishing a video connection between a client device and a support terminal while enabling the support terminal to concurrently push display element triggers to the client device through a separate connection. In particular, a display element trigger can cause the client device to display, within a dual pane display of the client device, a display element within one pane and a video chat in another pane. The display element can include a check deposit element that enables a user of the client device to capture one or more images of a check and then transmit the image(s) for deposit by the support terminal during a video chat. The support terminal can analyze the image(s) of the check to identify check deposit data and then deposit the check accordingly while a support representative communicates with the user of the client device via the video chat.Type: ApplicationFiled: October 3, 2019Publication date: January 30, 2020Inventors: Eugene Patrick Pranger, Jed W. Taylor, Timothy Eugene Pranger, Kurt Forsberg
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Publication number: 20190251359Abstract: This disclosure relates to an emotive recognition and feedback system that identifies emotive states of users within a video chat session and determines communication recommendations based on the interaction of the participants' emotive states. For instance, the emotive recognition and feedback system analyzes a video data to determine the participants' individual emotive states. Based on mapping the participants' individual emotive states, the emotive recognition and feedback system can determine a communication recommendation for the video chat. Additionally, the emotive response system provides graphical user interfaces that presents the communication recommendation to the video chat participants. The emotive recognition and feedback system can perform real-time analysis and feedback or delayed analytics of previously performed video chats.Type: ApplicationFiled: February 12, 2019Publication date: August 15, 2019Inventors: Eugene Patrick Pranger, Jed W. Taylor, Timothy Eugene Pranger, Catharine Sparks
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Patent number: 10218939Abstract: Systems and methods are disclosed for establishing a video connection between a mobile device and a support terminal while enabling the support terminal to concurrently push display elements to the mobile device through a separate connection. In particular, in one or more embodiments, the disclosed systems and methods establish a first connection between the support terminal and the mobile device and conduct a video chat between the devices transmitted through the first connection. The disclosed systems and methods enable the support terminal to push a display element to the mobile device through a second connection. In response to receiving the display element, the disclosed systems and methods divide the display screen of the mobile device into at least a first pane and a second pane, providing the video chat for display on the first pane and the display element for display on the second pane.Type: GrantFiled: October 25, 2017Date of Patent: February 26, 2019Assignee: POPIO IP HOLDINGS, LLCInventors: Jed W Taylor, Eugene Patrick Pranger, Timothy Eugene Pranger
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Publication number: 20180367755Abstract: Systems and methods are disclosed for establishing a video connection between a mobile device and a support terminal while enabling the support terminal to concurrently push display elements to the mobile device through a separate connection. In particular, in one or more embodiments, the disclosed systems and methods establish a first connection between the support terminal and the mobile device and conduct a video chat between the devices transmitted through the first connection. The disclosed systems and methods enable the support terminal to push a display element to the mobile device through a second connection. In response to receiving the display element, the disclosed systems and methods divide the display screen of the mobile device into at least a first pane and a second pane, providing the video chat for display on the first pane and the display element for display on the second pane.Type: ApplicationFiled: August 28, 2018Publication date: December 20, 2018Inventors: Eugene Patrick Pranger, Timothy Eugene Pranger, Robert Eric Roy
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Patent number: 10091459Abstract: Systems and methods are disclosed for establishing a video connection between a mobile device and a support terminal while enabling the support terminal to concurrently push display elements to the mobile device through a separate connection. In particular, in one or more embodiments, the disclosed systems and methods establish a first connection between the support terminal and the mobile device and conduct a video chat between the devices transmitted through the first connection. The disclosed systems and methods enable the support terminal to push a display element to the mobile device through a second connection. In response to receiving the display element, the disclosed systems and methods divide the display screen of the mobile device into at least a first pane and a second pane, providing the video chat for display on the first pane and the display element for display on the second pane.Type: GrantFiled: April 26, 2017Date of Patent: October 2, 2018Assignee: ALEXANDER MACKENZIE & PRANGERInventors: Eugene Patrick Pranger, Timothy Eugene Pranger, Robert Eric Roy
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Publication number: 20180048865Abstract: Systems and methods are disclosed for establishing a video connection between a mobile device and a support terminal while enabling the support terminal to concurrently push display elements to the mobile device through a separate connection. In particular, in one or more embodiments, the disclosed systems and methods establish a first connection between the support terminal and the mobile device and conduct a video chat between the devices transmitted through the first connection. The disclosed systems and methods enable the support terminal to push a display element to the mobile device through a second connection. In response to receiving the display element, the disclosed systems and methods divide the display screen of the mobile device into at least a first pane and a second pane, providing the video chat for display on the first pane and the display element for display on the second pane.Type: ApplicationFiled: October 25, 2017Publication date: February 15, 2018Inventors: Jed W Taylor, Eugene Patrick Pranger, Timothy Eugene Pranger
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Publication number: 20170302884Abstract: Systems and methods are disclosed for establishing a video connection between a mobile device and a support terminal while enabling the support terminal to concurrently push display elements to the mobile device through a separate connection. In particular, in one or more embodiments, the disclosed systems and methods establish a first connection between the support terminal and the mobile device and conduct a video chat between the devices transmitted through the first connection. The disclosed systems and methods enable the support terminal to push a display element to the mobile device through a second connection. In response to receiving the display element, the disclosed systems and methods divide the display screen of the mobile device into at least a first pane and a second pane, providing the video chat for display on the first pane and the display element for display on the second pane.Type: ApplicationFiled: April 26, 2017Publication date: October 19, 2017Inventors: Eugene Patrick Pranger, Timothy Eugene Pranger, Robert Eric Roy
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Patent number: 9699406Abstract: Systems and methods are disclosed for establishing a video connection between a mobile device and a support terminal while enabling the support terminal to concurrently push display elements to the mobile device through a separate connection. In particular, in one or more embodiments, the disclosed systems and methods establish a first connection between the support terminal and the mobile device and conduct a video chat between the devices transmitted through the first connection. The disclosed systems and methods enable the support terminal to push a display element to the mobile device through a second connection. In response to receiving the display element, the disclosed systems and methods divide the display screen of the mobile device into at least a first pane and a second pane, providing the video chat for display on the first pane and the display element for display on the second pane.Type: GrantFiled: July 12, 2016Date of Patent: July 4, 2017Assignee: Alexander MacKenzie & PrangerInventors: Eugene Patrick Pranger, Timothy Eugene Pranger, Robert Eric Roy
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Patent number: D768669Type: GrantFiled: August 1, 2014Date of Patent: October 11, 2016Assignee: ALEXANDER MACKENZIE & PRANGERInventors: Eugene Patrick Pranger, Dale Ryan Pedersen, Robert Eric Roy, Timothy Eugene Pranger
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Patent number: D845972Type: GrantFiled: April 14, 2016Date of Patent: April 16, 2019Assignee: POPIO IP HOLDINGS, LLCInventors: Eugene Patrick Pranger, Timothy Eugene Pranger, Robert Eric Roy