Abstract: A system for collecting and analyzing structured user feedback on websites, the system including website user structured feedback form generation functionality operative to generate structured feedback forms for providing website user feedback on website user interaction with a website-based process and website user feedback analyzing functionality operative to automatically collect and analyze website user feedback entered in the structured feedback forms and to provide at least one analysis report based on feedback from a multiplicity of website users.

Abstract: A system for collecting and analyzing structured user feedback on websites, the system including website user structured feedback form generation functionality operative to generate structured feedback forms for providing website user feedback on website user interaction with a website-based process and website user feedback analyzing functionality operative to automatically collect and analyze website user feedback entered in the structured feedback forms and to provide at least one analysis report based on feedback from a multiplicity of website users.

Abstract: A method for operating a portal system includes providing a first instruction that is operable to cause the portal system to behave in a first way. A second instruction that is operable to cause the portal system to behave in a second way is provided. A first condition is defined using an editor. The first condition is associated with the first instruction. A request from a client system is received at the portal system for a session to access the portal system, the request being associated with given user information. Whether or not the first condition is satisfied is determined using the user information associated with the request. The portal system is caused to behave in the first way according to the first instruction if the first condition is satisfied, wherein the portal system behaves in the first way for the entire session.

Abstract: Interfaces to systems are defined by system files, which inherit attributes of one or more templates in a hierarchy. An access system might provide access and presentation of data to users wherein data is at least in part extracted from a plurality of external applications. The access system comprises storage for a plurality of system templates, storage for a plurality of system definitions, wherein a system definition includes properties and attributes usable to access an external application from a plurality of external applications to obtain data and wherein at least one system definition has at least one of properties or attributes that are inherited from a system template referenced from the plurality of system templates, and storage for a plurality of system connectors, wherein a system connector provides an interface to one of the plurality of external applications. The system connectors might be referenced by a system definition using an alias.