Patents by Inventor Forrest Baker, III

Forrest Baker, III has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System For Presenting Scripts To A Contact
    Publication number: 20130243181
    Abstract: A system is disclosed for presenting a plurality of scripts to a contact. A system includes a dialer, controller, Input/Output devices, and a memory containing modules for execution on a processor. A script player module plays a plurality of prerecorded audio file scripts. A presentation module presenting a plurality of script options to an agent. An input module receives an agent input corresponding to at least one of the script options. A profile module stores a contact profile reflecting contact-specific data, and the presentation module presents script options to the agent based upon the profile for outputting contact-specific scripts.
    Type: Application
    Filed: May 3, 2013
    Publication date: September 19, 2013
    Applicant: Noguar, L.C.
    Inventors: John Sirstins, Forrest Baker, IV, Jennifer Smith, Forrest Baker, III