Patents by Inventor Francois Gerard Koutchouk

Francois Gerard Koutchouk has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • INTEGRATED CALL HANDLER AND EMAIL SYSTEMS AND METHODS
    Publication number: 20100261492
    Abstract: Apparatuses, systems and methods are presented for handling calls. In one embodiment, an emergency call handling system capable of receiving visual information from callers and correlating the visual information to particular incidents is disclosed. To obtain visual information, a call handler may generate and send an electronic mail message to the caller. The caller may reply to the electronic mail message and attach an image captured with, for example, a camera phone. The visual information may then be correlated to the call between the caller and call handler. In addition, unsolicited visual information received by the emergency call handling system may be prioritized, triaged and delivered to the call handler. The visual information may be used to assess an emergency situation. The visual information may be forwarded to emergency service providers.
    Type: Application
    Filed: June 28, 2010
    Publication date: October 14, 2010
    Applicant: POWERPHONE, INC.
    Inventors: Christopher Michael Salafia, Jeremy Edward Turk, Philip M. Salafia, Francois Gerard Koutchouk
  • INTEGRATED CALL HANDLER AND EMAIL SYSTEMS AND METHODS
    Publication number: 20100257250
    Abstract: Apparatuses, systems and methods are presented for handling calls. In one embodiment, an emergency call handling system capable of receiving visual information from callers and correlating the visual information to particular incidents is disclosed. To obtain visual information, a call handler may generate and send an electronic mail message to the caller. The caller may reply to the electronic mail message and attach an image captured with, for example, a camera phone. The visual information may then be correlated to the call between the caller and call handler. In addition, unsolicited visual information received by the emergency call handling system may be prioritized, triaged and delivered to the call handler. The visual information may be used to assess an emergency situation. The visual information may be forwarded to emergency service providers.
    Type: Application
    Filed: June 21, 2010
    Publication date: October 7, 2010
    Applicant: POWERPHONE, INC.
    Inventors: Christopher Michael Salafia, Jeremy Edward Turk, Philip M. Salafia, Francois Gerard Koutchouk
  • Integrated call handler and email systems and methods
    Patent number: 7764769
    Abstract: Apparatuses, systems and methods are presented for handling calls. In one embodiment, an emergency call handling system capable of receiving visual information from callers and correlating the visual information to particular incidents is disclosed. To obtain visual information, a call handler may generate and send an electronic mail message to the caller. The caller may reply to the electronic mail message and attach an image captured with, for example, a camera phone. The visual information may then be correlated to the call between the caller and call handler. In addition, unsolicited visual information received by the emergency call handling system may be prioritized, triaged and delivered to the call handler. The visual information may be used to assess an emergency situation. The visual information may be forwarded to emergency service providers.
    Type: Grant
    Filed: August 7, 2007
    Date of Patent: July 27, 2010
    Assignee: PowerPhone, Inc.
    Inventors: Christopher Michael Salafia, Jeremy Edward Turk, Philip M. Salafia, Francois Gerard Koutchouk