Abstract: This disclosure relates generally to facilitating product evaluation and use, and more particularly to method and system for interactively engaging a user of a vehicle to facilitate vehicle evaluation and use. In one embodiment, a method for interactively engaging a user of a vehicle is disclosed. The method may include generating a persona of the user using information associated with the user and information in context of the vehicle, obtaining a plurality of real-time parameters associated with the vehicle as the vehicle is being driven by the user, dynamically modelling a two-way conversation model based on the persona of the user and the plurality of real-time parameters associated with the vehicle, and engaging the user in a two-way conversation using the two-way conversation model to provide personalized information about the vehicle in real-time.

Abstract: This disclosure relates generally to providing direct feedback from vehicles and more particularly to a method and system for provisioning direct feedback from connected vehicles. In one embodiment, a vehicle feedback server for provisioning direct feedback from connected vehicles is disclosed. The vehicle feedback server comprises a processor and a memory communicatively coupled to the processor. The memory stores processor instructions, which, on execution, causes the processor to receive vehicle data from one or more connected vehicles. The processor further enhances the vehicle data with at least one of operating context data, situation context data and activity context data. The processor further clusters the vehicle data into one or more data buckets based on one or more rules. The processor further queries the one or more data buckets based on a query, wherein the query is received from a user.