Patents by Inventor Gautam Shroff

Gautam Shroff has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20200125992
    Abstract: Users have to assign labels to a ticket to route to right domain expert for resolving issue(s). In practice, labels are large and organized in form of a tree. Lack in clarity in problem description has resulted in inconsistent and incorrect labeling of data, making it hard for one to learn/interpret. Embodiments of the present disclosure provide systems and methods that identify relevant queries to obtain user response, for identification of right category and ticket logging there. This is achieved by implementing attention based sequence to sequence (seq2seq) hierarchical classification model to assign the hierarchical categories to tickets, followed by a slot filling model to enable identifying/deciding right set of queries, if the top-k model predictions are not consistent. Further, training data for slot filling model is automatically generated based on attention weight in the hierarchical classification model.
    Type: Application
    Filed: October 15, 2019
    Publication date: April 23, 2020
    Applicant: Tata Consultancy Services Limited
    Inventors: Puneet AGARWAL, Mayur PATIDAR, Lovekesh VIG, Gautam SHROFF
  • Publication number: 20200090056
    Abstract: Business to Consumer (B2C) systems face a challenge of engaging users since offers are created using static rules generated using clustering on large transactional data generated over a period of time. Moreover, the offer creation and assignment engine is disjoint to the transactional system which led to significant gap between history used to create offers and current activity of users. Systems and methods of the present disclosure provide a meta-model based configurable auto-tunable recommendation model generated by ensembling optimized machine learning and deep learning models to predict a user's likelihood to take an offer and deployed in real time. Furthermore, the offer given to the user is based on a current context derived from the user's recent behavior that makes the offer relevant and increases probability of conversion of the offer to a sale. The system achieves low recommendation latency and scalable high throughput by virtue of the architecture used.
    Type: Application
    Filed: March 22, 2019
    Publication date: March 19, 2020
    Applicant: Tata Consultancy Services Limited
    Inventors: Rekha SINGHAL, Gautam SHROFF, Vartika TEWARI, Sanket KADARKAR, Siddharth VERMA, Sharod Roy CHOUDHURY, Lovekesh VIG, Rupinder VIRK
  • Patent number: 10586195
    Abstract: The present subject matter discloses system and method for executing prescriptive analytics. Simulation is performed from an input data (xinput) and simulation parameters (?) to generate simulating data (D). Further, forecast data may be predicted by processing the simulating data (D) using predictive model (M). Further, prescriptive value (x?) may be determined based on the forecast data by using optimization model. The prescriptive value (x?) may be determined such that an objective function associated with the optimization model is optimized, whereby the optimization of the objective function indicates business objective being achieved. Further, the steps of simulating, predicting and determining may be iteratively performed until the objective function is not further optimized, satisfying predefined condition.
    Type: Grant
    Filed: July 6, 2015
    Date of Patent: March 10, 2020
    Assignee: TATA CONSULTANCY SERVICES LIMITED
    Inventors: Gautam Shroff, Puneet Agarwal
  • Patent number: 10579931
    Abstract: A method and system for interpreting a dataset is described herein. The method include computing a rule set pertaining to the dataset, followed by generating a rule cover pertinent to a subset of the rule set. Further, a plurality of distances between the plurality of rule pairs in the rule cover is calculated and a distance matrix based on the calculated plurality of distances is generated. Consequently, the overlapping rules within the rule cover are clustered using the distance matrix and a representative rule from each cluster is selected. Further, at least one exception for each representative rule is determined and the dataset is interpreted using the representative rules and the at least one exception. Thereby, the method provides succinct results in terms of rules and exceptions along with multiple interpretations of the same set of transactions from the dataset, thereby providing a holistic view about the dataset.
    Type: Grant
    Filed: December 16, 2015
    Date of Patent: March 3, 2020
    Assignee: Tata Consultancy Services Limited
    Inventors: Puneet Agarwal, Gautam Shroff, Sarmimala Saikia, Ashwin Srinivasan
  • Publication number: 20200020061
    Abstract: This disclosure relates generally to method and system for performing negotiation task using reinforcement learning agents. Performing negotiation on a task is a complex decision making process and to arrive at consensus on contents of a negotiation task is often expensive and time consuming due to the negotiation terms and the negotiation parties involved. The proposed technique trains reinforcement learning agents such as negotiating agent and an opposition agent. These agents are capable of performing the negotiation task on a plurality of clauses to agree on common terms between the agents involved. The system provides modelling of a selector agent on a plurality of behavioral models of a negotiating agent and the opposition agent to negotiate against each other and provides a reward signal based on the performance. This selector agent emulate human behavior provides scalability on selecting an optimal contract proposal during the performance of the negotiation task.
    Type: Application
    Filed: July 12, 2019
    Publication date: January 16, 2020
    Applicant: Tata Consultancy Services Limited
    Inventors: Vishal SUNDER, Lovekesh VIG, Arnab CHATTERJEE, Gautam SHROFF
  • Publication number: 20200019610
    Abstract: Conversational systems are required to be capable of handling more sophisticated interactions than providing factual answers only. Such interactions are handled by resolving abstract anaphoric references in conversational systems which includes antecedent fact references and posterior fact references. The present disclosure resolves abstract anaphoric references in conversational systems using hierarchically stacked neural networks. In the present disclosure, a deep hierarchical maxpool network based model is used to obtain a representation of each utterance received from users and a representation of one or more generated sequences of utterances. The obtained representations are further used to identify contextual dependencies with in the one or more generated sequences which helps in resolving abstract anaphoric references in conversational systems.
    Type: Application
    Filed: July 9, 2019
    Publication date: January 16, 2020
    Applicant: Tata Consultancy Services Limited
    Inventors: Puneet AGARWAL, Prerna KHURANA, Gautam SHROFF, Lovekesh VIG
  • Publication number: 20200012921
    Abstract: Estimating Remaining Useful Life (RUL) from multi-sensor time series data is difficult through manual inspection. Current machine learning and data analytics methods, for RUL estimation require large number of failed instances for training, which are rarely available in practice, and these methods cannot use information from currently operational censored instances since their failure time is unknown. Embodiments of the present disclosure provide systems and methods for estimating RUL using time series data by implementing an LSTM-RNN based ordinal regression technique, wherein during training RUL value of failed instance(s) is encoded into a vector which is given as a target to the model. Unlike a failed instance, the exact RUL for a censored instance is unknown. For using the censored instances, target vectors are generated and the objective function is modified for training wherein the trained LSTM-RNN based ordinal regression is applied on an input test time series for RUL estimation.
    Type: Application
    Filed: March 13, 2019
    Publication date: January 9, 2020
    Applicant: Tata Consultancy Services Limited
    Inventors: Pankaj MALHOTRA, Vishnu TV, Lovekesh VIG, Gautam SHROFF
  • Publication number: 20200012941
    Abstract: The disclosure herein describes a method and a system for generating hybrid learning techniques. The hybrid learning technique refers to learning techniques that are a combination a plurality of techniques that include of deep learning, machine learning and signal processing to enable a rich feature space representation and classifier construction. The generation of the hybrid learning techniques also considers influence/impact of domain constraints that include business requirements and computational constraints, while generating hybrid learning techniques. Further from the plurality hybrid learning techniques a single hybrid learning technique is chosen based on performance matrix based on optimization techniques.
    Type: Application
    Filed: July 9, 2019
    Publication date: January 9, 2020
    Applicant: Tata Consultancy Services Limited
    Inventors: Arijit UKIL, Soma BANDYOPADHYAY, Pankaj MALHOTRA, Arpan PAL, Lovekesh VIG, Gautam SHROFF, Tulika BOSE, Ishan SAHU, Ayan MUKHERJEE
  • Publication number: 20200012938
    Abstract: Traditional systems and methods have implemented hand-crafted feature extraction from varying length time series that results in complexity and requires domain knowledge. Building classification models requires large labeled data and is computationally expensive. Embodiments of the present disclosure implement learning models for classification tasks in multi-dimensional time series by performing feature extraction from entity's parameters via unsupervised encoder and build a non-temporal linear classifier model. A fixed-dimensional feature vector is outputted using a pre-trained unsupervised encoder, which acts as off-the shelf feature extractor. Extracted features are concatenated to learn a non-temporal linear classification model and weight is assigned to each extracted feature during learning which helps to determine relevant parameters for each class. Mapping from parameters to target class is considered while constraining the linear model to use only subset of large number of features.
    Type: Application
    Filed: March 25, 2019
    Publication date: January 9, 2020
    Applicant: Tata Consultancy Services Limited
    Inventors: Pankaj MALHOTRA, Priyanka GUPTA, Lovekesh VIG, Gautam SHROFF
  • Publication number: 20200012918
    Abstract: Anomaly detection from time series is one of the key components in automated monitoring of one or more entities. Domain-driven sensor selection for anomaly detection is restricted by knowledge of important sensors to capture only a certain set of anomalies from the entire set of possible anomalies. Hence, existing anomaly detection approaches are not very effective for multi-dimensional time series. Embodiments of the present disclosure depict sparse neural network for anomaly detection in multi-dimensional time series (MDTS) corresponding to a plurality of parameters of entities. A reduced-dimensional time series is obtained from the MDTS via an at least one feedforward layer by using a dimensionality reduction model. The dimensionality reduction model and recurrent neural network (RNN) encoder-decoder model are simultaneously learned to obtain a multi-layered sparse neural network. A plurality of error vectors corresponding to at least one time instance of the MDTS is computed to obtain an anomaly score.
    Type: Application
    Filed: March 14, 2019
    Publication date: January 9, 2020
    Applicant: Tata Consultancy Services Limited
    Inventors: Pankaj MALHOTRA, Narendhar GUGULOTHU, Lovekesh VIG, Gautam SHROFF
  • Patent number: 10460477
    Abstract: The present disclosure discloses system and method for providing perceptually efficient visualization of rules and exceptions mined from dataset. Further, parsing is performed on data-attributes associated with the rules. The data-attributes may include antecedents, consequents, ranges of the antecedents, syntax and statistics of the rules and exceptions. The visualization scheme of present disclosure present an overview first, allows semantic zooming, and then shows details on demand. Further, data attributes of the rules are mapped with visual attributes of graphical elements such as shape, color, opacity to create the perceptually efficient visualization of the rules and exceptions. Initially, the visualization shows main rule highlighting the exceptions associated and properties of the exceptions. Further, a semantic zoom slider is provided for allowing a user to navigate through different exception levels of the exception.
    Type: Grant
    Filed: June 5, 2015
    Date of Patent: October 29, 2019
    Assignee: TATA CONSULTANCY SERVICES LIMITED
    Inventors: Geetika Sharma, Gautam Shroff, Aditeya Pandey, Puneet Agarwal
  • Publication number: 20190317994
    Abstract: Systems and methods for Deep Learning techniques based multi-purpose conversational agents for processing natural language queries. The traditional systems and methods provide for conversational systems for processing natural language queries but do not employ Deep Learning techniques, and thus are unable to process large number of intents. Embodiments of the present disclosure provide for Deep Learning techniques based multi-purpose conversational agents for processing the natural language queries by defining and logically integrating a plurality of components comprising of multi-purpose conversational agents, identifying an appropriate agent to process one or more natural language queries by a High Level Intent Identification technique, predicting a probable user intent, classifying the query, and generate a set of responses by querying or updating one or more knowledge graphs.
    Type: Application
    Filed: April 15, 2019
    Publication date: October 17, 2019
    Applicant: Tata Consultancy Services Limited
    Inventors: Mahesh Prasad SINGH, Puneet AGARWAL, Ashish CHAUDHARY, Gautam SHROFF, Prerna KHURANA, Mayur PATIDAR, Vivek BISHT, Rachit BANSAL, Prateek SACHAN, Rohit KUMAR
  • Patent number: 10430417
    Abstract: System and method for visual Bayesian data fusion are disclosed. In an example, a plurality of datasets associated with a topic are obtained from a data lake. Each of the plurality of datasets include information corresponding to various attributes of the topic. Further, the plurality of datasets are joined to obtain a joined dataset. Furthermore, distribution associated with a target attribute is predicted using Bayesian modeling by selecting a plurality of attributes (k) based on mutual information with the target attribute in the joined dataset, learning a minimum spanning tree based Bayesian structure using the selected attributes and the target attribute, learning conditional probabilistic tables at each node of the minimum spanning tree based Bayesian structure; and predicting the distribution associated with the target attribute by querying the conditional probabilistic tables, thereby facilitating visual Bayesian data fusion.
    Type: Grant
    Filed: March 9, 2017
    Date of Patent: October 1, 2019
    Assignee: Tata Consultancy Services Limited
    Inventors: Geetika Sharma, Karamjit Singh, Garima Gupta, Gautam Shroff, Puneet Agarwal, Aditeya Pandey, Kaushal Ashokbhai Paneri, Gunjan Sehgal
  • Patent number: 10346439
    Abstract: The present subject matter relates to entity resolution, and in particular, relates to providing an entity resolution from documents. The method comprises obtaining a plurality of documents corresponding to a plurality of entities, from at least one data source. Upon receiving the plurality of documents, the plurality of documents is blocked into at least one bucket based on textual similarity. Further, a graph including a plurality of record vertices and at least one bucket vertex is created. The plurality of record vertices and the at least one bucket vertex are indicative of the plurality of documents and the at least one bucket, respectively. Subsequently, a notification is provided to a user for selecting one of a Bucket-Centric Parallelization (BCP) technique and a Record-Centric Parallelization (RCP) technique for resolving entities from the plurality of documents. Based on the selection, a resolved entity-document for each entity is created.
    Type: Grant
    Filed: March 2, 2015
    Date of Patent: July 9, 2019
    Assignee: Tata Consultancy Services Limited
    Inventors: Puneet Agarwal, Gautam Shroff, Pankaj Malhotra
  • Patent number: 10332030
    Abstract: This disclosure relates generally to multi-sensor data, and more particularly to summarizing multi-sensor data. In one embodiment, the method includes computing plurality of histograms from sensor data associated with a plurality of sensors. The respective histograms of each sensor are clustered into a first plurality of sensor-clusters, and a first set of rules is extracted therefrom. First set of rules defines patterns of histograms of a set of sensors occurring frequently over a time-period. Two or more sensor-clusters from amongst the first plurality of sensor-clusters are merged selectively to obtain a second plurality of sensor-clusters. Second set of rules are extracted from the second plurality of sensor-clusters, and a set of correlated sensors are identified therefrom based on the second set of rules. Third set of rules are extracted from the set of correlated sensors, the third set of rules summarizes the multi-sensor data to represent prominent co-occurring sensor behaviors.
    Type: Grant
    Filed: March 2, 2016
    Date of Patent: June 25, 2019
    Assignee: Tata Consultancy Services Limited
    Inventors: Puneet Agarwal, Gautam Shroff, Sarmimala Saikia, Ashwin Srinivasan
  • Patent number: 10311093
    Abstract: The present subject matter relates to entity resolution, and in particular, relates to providing an entity resolution from documents. The method comprises obtaining the plurality of documents from at least one data source. The plurality of documents is blocked into at least one bucket based on textual similarity and inter-document references among the plurality of documents. Further, within each bucket, a merged document for each entity may be created based on an iterative match-merge technique. The iterative match-merge technique identifies, from the plurality of documents, at least one matching pair of documents and merges the at least one matching pair of documents to create the merged document for each entity. The merged documents may be merged to generate a resolved entity-document for each entity based on a graph clustering technique.
    Type: Grant
    Filed: November 5, 2014
    Date of Patent: June 4, 2019
    Assignee: Tata Consultancy Services Limited
    Inventors: Puneet Agarwal, Gautam Shroff, Pankaj Malhotra
  • Patent number: 10288653
    Abstract: A method for identifying frequently occurring waveform patterns in time series comprises segmenting each of one or more time series into a plurality of subsequences. Further, a subsequence matrix comprising each of the plurality of subsequences is generated. Further, the subsequence matrix is processed to obtain a candidate subsequence matrix comprising a plurality of non-trivial subsequences. Further, the plurality of non-trivial subsequences is clustered into a plurality of spherical clusters of a predetermined diameter. Further, a plurality of sub-clusters for each of one or more spherical clusters is obtained based on a mean of each of the plurality of non-trivial subsequences present in the spherical cluster. Further, one or more frequent waveform clusters, depicting frequently occurring waveform patterns, are ascertained from amongst the one or more spherical clusters based on a number of non-trivial subsequences present in each of the plurality of sub-clusters of the spherical cluster.
    Type: Grant
    Filed: November 12, 2014
    Date of Patent: May 14, 2019
    Assignee: TATA CONSULTANCY SERVICES LIMITED
    Inventors: Puneet Agarwal, Gautam Shroff, Rishabh Gupta
  • Patent number: 10248490
    Abstract: Systems and methods for predictive reliability mining are provided that enable predicting of unexpected emerging failures in future without waiting for actual failures to start occurring in significant numbers. Sets of discriminative Diagnostic Trouble Codes (DTCs) from connected machines in a population are identified before failure of the associated parts. A temporal conditional dependence model based on the temporal dependence between the failure of the parts from past failure data and the identified sets of discriminative DTCs is generated. Future failures are predicted based on the generated temporal conditional dependence and root cause analysis of the predicted future failures is performed for predictive reliability mining. The probability of failure is computed based on both occurrence and non-occurrence of DTCs. The root cause analysis enables identifying a subset of the population when an early warning is generated and also when an early warning is not generated.
    Type: Grant
    Filed: March 1, 2016
    Date of Patent: April 2, 2019
    Assignee: Tata Consultancy Services Limited
    Inventors: Karamjit Singh, Gautam Shroff, Puneet Agarwal
  • Publication number: 20190087728
    Abstract: In automated assistant systems, a deep-learning model in form of a long short-term memory (LSTM) classifier is used for mapping questions to classes, with each class having a manually curated answer. A team of experts manually create the training data used to train this classifier. Relying on human curation often results in such linguistic training biases creeping into training data, since every individual has a specific style of writing natural language and uses some words in specific context only. Deep models end up learning these biases, instead of the core concept words of the target classes. In order to correct these biases, meaningful sentences are automatically generated using a generative model, and then used for training a classification model. For example, a variational autoencoder (VAE) is used as the generative model for generating novel sentences and a language model (LM) is utilized for selecting sentences based on likelihood.
    Type: Application
    Filed: September 18, 2018
    Publication date: March 21, 2019
    Applicant: Tata Consultancy Services Limited
    Inventors: Puneet AGARWAL, Mayur PATIDAR, Lovekesh VIG, Gautam SHROFF
  • Publication number: 20190080225
    Abstract: Organizations are constantly flooded with questions, ranging from mundane to the unanswerable. It is therefore respective department that actively looks for automated assistance, especially to alleviate the burden of routine, but time-consuming tasks. The embodiments of the present disclosure provide BiLSTM-Siamese Network based Classifier for identifying target class of queries and providing responses to queries pertaining to the identified target class, which acts as an automated assistant that alleviates burden of answering queries in well-defined domains. Siamese Model (SM) is trained for a epochs, and then the same Base-Network is used to train Classification Model (CM) for b epochs iteratively until best accuracy is observed on validation test, wherein SM ensures it learns which sentences are similar/dissimilar semantically while CM learns to predict target class of every user query. Here a and b are assumed to be hyper parameters and are tuned for best performance on the validation set.
    Type: Application
    Filed: March 5, 2018
    Publication date: March 14, 2019
    Applicant: Tata Consultancy Services Limited
    Inventors: Puneet AGARWAL, Prerna KHURANA, Gautam SHROFF, Lovekesh VIG, Ashwin SRINIVASAN