Abstract: A method and system for authenticating customers on call are disclosed. The method includes providing a notification to a customer on an electronic device associated with the customer. The notification is provided in response to the customer placing a call for seeking an interaction with an agent of an enterprise. The notification is configured to trigger authentication of the customer using an application on the electronic device. A status of the authentication of the customer is received from the application on the electronic device and, if the status of the authentication of the customer is a success, the call is connected to the agent to facilitate the interaction between the customer and the agent.

Abstract: A method and system for authenticating customers on call are disclosed. The method includes providing a notification to a customer on an electronic device associated with the customer. The notification is provided in response to the customer placing a call for seeking an interaction with an agent of an enterprise. The notification is configured to trigger authentication of the customer using an application on the electronic device. A status of the authentication of the customer is received from the application on the electronic device and, if the status of the authentication of the customer is a success, the call is connected to the agent to facilitate the interaction between the customer and the agent.

Abstract: An assistive apparatus and method for remote control of an appliance by a subject are provided. The apparatus can comprise a tracer unit affixed to the tongue of the subject such that a change in position of the tongue changes position of the tracer; at least one sensor for detecting a position of the tracer unit; and a transmitter for transmitting a sensor signal to an appliance based on the detected position of the tracer unit, wherein the sensor signal effects control of the appliance. A method for tracking movement, position, or both of a tongue in a subject using the assistive apparatus is also provided.

Abstract: An assistive apparatus and method for remote control of an appliance by a subject are provided. The apparatus can comprise a tracer unit affixed to the tongue of the subject such that a change in position of the tongue changes position of the tracer; at least one sensor for detecting a position of the tracer unit; and a transmitter for transmitting a sensor signal to an appliance based on the detected position of the tracer unit, wherein the sensor signal effects control of the appliance. A method for tracking movement, position, or both of a tongue in a subject using the assistive apparatus is also provided.