Abstract: An establishment which provides goods and/or services to customers or patrons, such as a retail store or restaurant, is provided with a telephone handset in a stand located at a convenient and readily accessible spot but yet which is outside the congested or heavily trafficked area and gives the user a feeling of privacy and the telephone handset is coupled to a message repeater and a message recorder so when the customer or patron picks up the telephone handset out of its cradle he or she hears a message from the message repeater which provides an introduction and instructions and then the customer talks into the mouthpiece or transmitter of the telephone handset and the message is recorded.