Abstract: A device management network that supports roaming selectively conducts device management activities on a mobile device when it is roaming. The mobile device is capable of determining that it is roaming and communicating the information to the DM server in order to allow the DM server to execute an operator specified policy (or policies) to determine if device management activities need to be conducted when the device is roaming. Later, when the mobile device is no longer roaming, but back in the home network, then the mobile device communicates another message to the DM server to inform it (or other servers that need to know) that the mobile device is no longer roaming. In another embodiment, the DM server is capable of detecting that the mobile device is roaming and acts according to policies.

Abstract: Disclosed herein is an electronic device having a non-volatile memory including a plurality of memory sections. Each of the plurality of memory sections may be managed by a remote management server and an associated service and may participate in a mobile services network. The non-volatile memory may include manufacturer related content and data, such as firmware and an operating system. The non-volatile memory may also include operator related data and content, such as communication stacks for bearer communications. The non-volatile memory may also include corporation related data and content, such as confidential corporate information and software. The non-volatile memory may also include end user related data and content, such as gaming software and address book information. Each of the memory sections in the non-volatile memory may be managed by a different remote management server.

Abstract: Disclosed herein is a network having a customizable update generator and electronic devices having customizable updating software adapted to dynamically incorporate support for new instruction extensions in an existing instruction set. The customizable generator may be adapted to generate updates employing instruction sets executable by the customizable updating software in the electronic devices. The customizable updating software may be adapted to be dynamically enhanced and to support an enhanced instruction set. The updating software may be adapted to retrieve a complementary updating component during execution of an update. The electronic device may be adapted to employ at least one of several available and retrieved complementary update components during execution of an update.

Abstract: A mobile handset in a mobile services network, with access to a plurality of services, including a firmware/software update service, receives update notifications. The notifications indicate the availability of update packages, and, in response, the mobile handset confirms the authenticity of the received update notifications before initiating a download of an associated update package from a management server or delivery server in the mobile services network. The notifications may be managed and sent by an authorized user from a management console. One or more delivery servers may be employed to dispense update packages to a plurality of mobile handsets.

Abstract: A method and system for interfacing to an electronic device is disclosed. At least one server may gather Information from the electronic device, which may be, for example, a mobile terminal. Information may also be gathered regarding the user of the mobile terminal. At least one user profile may be generated based on the gathered information. Information may then be sent to the mobile terminal based on the at least one user profile generated.

Abstract: A device management network that supports roaming selectively conducts device management activities on a mobile device when it is roaming. The mobile device is capable of determining that it is roaming and communicating the information to the DM server in order to allow the DM server to execute an operator specified policy (or policies) to determine if device management activities need to be conducted when the device is roaming. Later, when the mobile device is no longer roaming, but back in the home network, then the mobile device communicates another message to the DM server to inform it (or other servers that need to know) that the mobile device is no longer roaming. In another embodiment, the DM server is capable of detecting that the mobile device is roaming and acts according to policies.

Abstract: A sale completion network comprising a mobile device communicatively coupled to a carrier network to which a third remote sales management server 133 may also be communicatively coupled. The mobile device is communicatively coupled with a remote phone, such as a cellular phone, a landline phone, a voice-over IP phone etc. The mobile device comprises a sales completion client, a user profile and a security component. The mobile device may be adapted to access the remote sales management servers to receive an invoice from it, or a reference (such as a URL) to an invoice. The mobile device can retrieve a sales invoice using the reference (such as URL, or an invoice id) and other related information, display them for review and approval by a customer, and conduct sales related transactions after user review and/or approval.

Abstract: The present invention categorizes incomplete sales events into categories and analyses them to determine if a standard set of steps of “corrective steps” can be taken to “resolve” these unsuccessful sales attempts. In one embodiment, a sales completion client categorizes incomplete sales events into a set of predefined categories and employs the sales pattern detector for such purposes. In another embodiment, sales management server, in conjunction with a sales completion engine, facilitates the execution of bridge tasks.

Abstract: Disclosed herein is a network having a customizable update generator and electronic devices having customizable updating software adapted to dynamically incorporate support for new instruction extensions in an existing instruction set. The customizable generator may be adapted to generate updates employing instruction sets executable by the customizable updating software in the electronic devices. The customizable updating software may be adapted to be dynamically enhanced and to support an enhanced instruction set. The updating software may be adapted to retrieve a complementary updating component during execution of an update. The electronic device may be adapted to employ at least one of several available and retrieved complementary update components during execution of an update.

Abstract: Disclosed herein is an electronic device having a non-volatile memory including a plurality of memory sections. Each of the plurality of memory sections may be managed by a remote management server and an associated service and may participate in a mobile services network. The non-volatile memory may include manufacturer related content and data, such as firmware and an operating system. The non-volatile memory may also include operator related data and content, such as communication stacks for bearer communications. The non-volatile memory may also include corporation related data and content, such as confidential corporate information and software. The non-volatile memory may also include end user related data and content, such as gaming software and address book information. Each of the memory sections in the non-volatile memory may be managed by a different remote management server.