Patents by Inventor Glenn Thomas Nethercutt

Glenn Thomas Nethercutt has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11303703
    Abstract: A system is presented for load balancing across media server instances. In an embodiment, media is broken out into a multi-tenanted service allowing the media to be scaled independently of the number of organizations supported on a cloud-based collaboration platform. Scaling may occur in a scaling-out or a scaling-in operation. States for a media service may comprise in-service, quiescing, quiesced, failed, etc. The states may be used to monitor sessions associated with an instance and determine which media instances to terminate during a scaling-in operation. In an embodiment, new instances may be added to a collection of media instances in response to an increased workload in a scaling-out operation.
    Type: Grant
    Filed: May 20, 2020
    Date of Patent: April 12, 2022
    Inventors: Glenn Thomas Nethercutt, Roderick M. Francisco, Felix Immanuel Wyss, K. William Woodward
  • Publication number: 20200322426
    Abstract: A system is presented for load balancing across media server instances. In an embodiment, media is broken out into a multi-tenanted service allowing the media to be scaled independently of the number of organizations supported on a cloud-based collaboration platform. Scaling may occur in a scaling-out or a scaling-in operation. States for a media service may comprise in-service, quiescing, quiesced, failed, etc. The states may be used to monitor sessions associated with an instance and determine which media instances to terminate during a scaling-in operation. In an embodiment, new instances may be added to a collection of media instances in response to an increased workload in a scaling-out operation.
    Type: Application
    Filed: May 20, 2020
    Publication date: October 8, 2020
    Applicant: Genesys Telecommunications Laboratories, Inc.
    Inventors: Glenn Thomas Nethercutt, Roderick M. Francisco, Felix Immanuel Wyss, K. William Woodward
  • Patent number: 10701142
    Abstract: A system and method are presented for load balancing across media server instances. In an embodiment, media is broken out into a multi-tenanted service allowing the media to be scaled independently of the number of organizations supported on a cloud-based collaboration platform. Scaling may occur in a scaling-out or a scaling-in operation. States for a media service may comprise in-service, quiescing, quiesced, failed, etc. The states may be used to monitor sessions associated with an instance and determine which media instances to terminate during a scaling-in operation. In an embodiment, new instances may be added to a collection of media instances in response to an increased workload in a scaling-out operation.
    Type: Grant
    Filed: August 30, 2018
    Date of Patent: June 30, 2020
    Inventors: Glenn Thomas Nethercutt, Roderick M. Francisco, Felix Immanuel Wyss, K. William Woodward
  • Publication number: 20190068699
    Abstract: A system and method are presented for load balancing across media server instances. In an embodiment, media is broken out into a multi-tenanted service allowing the media to be scaled independently of the number of organizations supported on a cloud-based collaboration platform. Scaling may occur in a scaling-out or a scaling-in operation. States for a media service may comprise in-service, quiescing, quiesced, failed, etc. The states may be used to monitor sessions associated with an instance and determine which media instances to terminate during a scaling-in operation. In an embodiment, new instances may be added to a collection of media instances in response to an increased workload in a scaling-out operation.
    Type: Application
    Filed: August 30, 2018
    Publication date: February 28, 2019
    Inventors: Glenn Thomas Nethercutt, Roderick M. Francisco, Felix Immanuel Wyss, K. William Woodward
  • Patent number: 9722900
    Abstract: Provided are methods and computer program products for analyzing and tracing the contents of network traffic in a network device and to help identify network performance issues. Methods for analyzing traffic include identifying thread identifiers associated with transactions, determining related events, and associating similar transactions and events into an aggregated list of transactions. Methods of tracing transactions include identifying thread identifiers associated with transactions and related events and serializing events into a serialized list of events to facilitate tracing single transactions.
    Type: Grant
    Filed: November 23, 2015
    Date of Patent: August 1, 2017
    Assignee: MICROSOFT TECHNOLOGY LICENSING, LLC
    Inventors: Patrick Alexander Reynolds, John Branson Bley, David William Irwin, Aydan R. Yumerefendi, Glenn Thomas Nethercutt
  • Publication number: 20160080233
    Abstract: Provided are methods and computer program products for analyzing and tracing the contents of network traffic in a network device and to help identify network performance issues. Methods for analyzing traffic include identifying thread identifiers associated with transactions, determining related events, and associating similar transactions and events into an aggregated list of transactions. Methods of tracing transactions include identifying thread identifiers associated with transactions and related events and serializing events into a serialized list of events to facilitate tracing single transactions.
    Type: Application
    Filed: November 23, 2015
    Publication date: March 17, 2016
    Applicant: MICROSOFT TECHNOLOGY LICENSING, LLC
    Inventors: Patrick Alexander Reynolds, John Branson Bley, David William Irwin, Aydan R. Yumerefendi, Glenn Thomas Nethercutt
  • Patent number: 9197520
    Abstract: Provided are methods and computer program products for analyzing and tracing the contents of network traffic in a network device and to help identify network performance issues. Methods for analyzing traffic include identifying thread identifiers associated with transactions, determining related events, and associating similar transactions and events into an aggregated list of transactions. Methods of tracing transactions include identifying thread identifiers associated with transactions and related events and serializing events into a serialized list of events to facilitate tracing single transactions.
    Type: Grant
    Filed: March 15, 2013
    Date of Patent: November 24, 2015
    Assignee: Microsoft Technology Licensing, LLC
    Inventors: Patrick Alexander Reynolds, John Branson Bley, David William Irwin, Aydan R. Yumerefendi, Glenn Thomas Nethercutt
  • Patent number: 9154397
    Abstract: Provided are methods and computer program products for analyzing transactions across a network and to help identify network performance issues. Methods for analyzing traffic include identifying an outbound transaction and a related transaction type, and identifying candidate inbound transactions that have the same transaction type as the transaction type of the outbound transaction. One or more transaction data parameters may be selected that correspond to the outbound or inbound transactions. Candidate transactions may be determined to be related to the outbound transaction based on one or more transaction data parameters.
    Type: Grant
    Filed: March 15, 2013
    Date of Patent: October 6, 2015
    Assignee: MICROSOFT TECHNOLOGY LICENSING, LLC
    Inventors: Patrick Alexander Reynolds, John Branson Bley, David William Irwin, Aydan R. Yumerefendi, Glenn Thomas Nethercutt
  • Publication number: 20140280894
    Abstract: Provided are methods and computer program products for analyzing transactions across a network and to help identify network performance issues. Methods for analyzing traffic include identifying an outbound transaction and a related transaction type, and identifying candidate inbound transactions that have the same transaction type as the transaction type of the outbound transaction. One or more transaction data parameters may be selected that correspond to the outbound or inbound transactions. Candidate transactions may be determined to be related to the outbound transaction based on one or more transaction data parameters.
    Type: Application
    Filed: March 15, 2013
    Publication date: September 18, 2014
    Inventors: Patrick Alexander Reynolds, John Branson Bley, David William Irwin, Aydan R. Yumerefendi, Glenn Thomas Nethercutt
  • Publication number: 20140280892
    Abstract: Provided are methods and computer program products for analyzing and tracing the contents of network traffic in a network device and to help identify network performance issues. Methods for analyzing traffic include identifying thread identifiers associated with transactions, determining related events, and associating similar transactions and events into an aggregated list of transactions. Methods of tracing transactions include identifying thread identifiers associated with transactions and related events and serializing events into a serialized list of events to facilitate tracing single transactions.
    Type: Application
    Filed: March 15, 2013
    Publication date: September 18, 2014
    Inventors: Patrick Alexander Reynolds, John Branson Bley, David William Irwin, Aydan R. Yumerefendi, Glenn Thomas Nethercutt