Abstract: Techniques for handling failures in the execution flow of provisioning operations for a computer infrastructure system are disclosed. The techniques can include determining a service type of a service that generated an error during provisioning. An error handler can be selected based on the service type.

Abstract: Aspects of the present invention relate to techniques for providing a user with access to a service provided by a cloud infrastructure system based on an existing service. A user may be provided with a clone subscription based on a base subscription to an existing service provided by the cloud infrastructure system. A clone subscription can provide the user with an environment (e.g., a service) that is designated for one use (e.g., development and testing) different from another use (e.g., production) designed for a base subscription. Changes made to a base subscription may be propagated to the clone subscription based on rules. A clone subscription can be modified to vary the clone configuration independently from the base configuration.

Abstract: A recovery workflow related to processing the cancellation of a subscription order is determined. A request for cancelling processing of the subscription order is received. A provisioning task related to the service, a stage related to the provisioning task and a state of execution related to the provisioning task is identified. A recovery workflow is executed based on the provisioning task related to the service, the stage related to the provisioning task and the state of execution related to the provisioning task.

Abstract: Embodiments of the invention relate techniques of implementing role-driven notification. The techniques can include determining a location of a role in a role hierarchy and a corresponding location of a first notification template in a notification template hierarchy. The techniques can also include identifying one or more child roles of the role corresponding to the user and one or more child notification templates of the notification template corresponding to the user. The techniques can include generating a second notification template, the second notification template including the one or more rules included in each of the one or more child notification templates and sending a notification for the user based on the second notification template.

Abstract: Aspects of the present invention relate to techniques for providing a user with access to a service provided by a cloud infrastructure system based on an existing service. A user may be provided with a clone subscription based on a base subscription to an existing service provided by the cloud infrastructure system. A clone subscription can provide the user with an environment (e.g., a service) that is designated for one use (e.g., development and testing) different from another use (e.g., production) designed for a base subscription. Changes made to a base subscription may be propagated to the clone subscription based on rules. A clone subscription can be modified to vary the clone configuration independently from the base configuration.

Abstract: A method for controlling the provisioning of a service associated with a customer order is disclosed. The method may comprise receiving, by a cloud infrastructure system, an order for a service from a plurality of service provided by the cloud infrastructure system, the cloud infrastructure system comprising one or more computing devices. Additionally, the method may comprise determining, by a computing device from the one or more computing devices, based upon a set of rules and system-related information, whether the order is to be forwarded for provisioning one or more resources for enabling the order. Then, based upon the determining, the method may forward the order for provisioning of the one or more resources or not forwarding the order for provisioning.

Abstract: A method for offering a set of services is disclosed. The method may comprise storing, by a cloud infrastructure system, subscription order information identifying a service from a set of services provided by the cloud infrastructure system, the cloud infrastructure system comprising one or more computing devices. A computing device from the one or more computing devices may determine a service declaration for the service, the service declaration comprising information indicative of procedures for provisioning resources for enabling the service. A computing device from the one or more computing devices may cause the service to be provisioned based on the service declaration.

Abstract: Embodiments of the invention relate techniques of implementing role-driven notification. The techniques can include determining a location of a role in a role hierarchy and a corresponding location of a first notification template in a notification template hierarchy. The techniques can also include identifying one or more child roles of the role corresponding to the user and one or more child notification templates of the notification template corresponding to the user. The techniques can include generating a second notification template, the second notification template including the one or more rules included in each of the one or more child notification templates and sending a notification for the user based on the second notification template.

Abstract: Aspects of the present invention relate to techniques for providing a user with access to a service provided by a cloud infrastructure system based on an existing service. A user may be provided with a clone subscription based on a base subscription to an existing service provided by the cloud infrastructure system. A clone subscription can provide the user with an environment (e.g., a service) that is designated for one use (e.g., development and testing) different from another use (e.g., production) designed for a base subscription. Changes made to a base subscription may be propagated to the clone subscription based on rules. A clone subscription can be modified to vary the clone configuration independently from the base configuration.

Abstract: Embodiments of the invention relate techniques of implementing role-driven notification. The techniques can include determining a location of a role in a role hierarchy and a corresponding location of a first notification template in a notification template hierarchy. The techniques can also include identifying one or more child roles of the role corresponding to the user and one or more child notification templates of the notification template corresponding to the user. The techniques can include generating a second notification template, the second notification template including the one or more rules included in each of the one or more child notification templates and sending a notification for the user based on the second notification template.

Abstract: A cloud infrastructure system includes one or more computing devices and is configured to receive subscription order information related to one or more services subscribed to by a customer of the cloud infrastructure system, the service selected from one or more services provided by the cloud infrastructure system. The cloud infrastructure system receives a set of one or more mapping rules configured to map business attributes to resource provisioning information for one or more of the one or more services provided by the cloud infrastructure system. The cloud infrastructure system determines whether one or more business attributes in the subscription order information satisfy one or more mapping rules in the set of mapping rules and generates resource provisioning information for one or more resources associated with the one or more services based on resource provisioning information in the one or more mapping rules satisfied by the one or more business attributes in the subscription order information.

Abstract: Techniques for handling failures in the execution flow of provisioning operations for a computer infrastructure system are disclosed. The techniques can include determining a service type of a service that generated an error during provisioning. An error handler can be selected based on the service type.

Abstract: Provisioning, managing and tracking of services provided by a cloud infrastructure system are described. A subscription order request from a customer for services provided by the cloud infrastructure system is received. A separation of roles performed by different customer entities in a customer's organization when the customer subscribes to services in the cloud infrastructure system is determined. The roles relate to providing information about different portions of the subscription order by the customer entities. Upon completion of the assigned roles by the relevant customer entities, the subscription order is provisioned to the customer.

Abstract: A method for offering a set of services is disclosed. The method may comprise storing, by a cloud infrastructure system, subscription order information identifying a service from a set of services provided by the cloud infrastructure system, the cloud infrastructure system comprising one or more computing devices. A computing device from the one or more computing devices may determine a service declaration for the service, the service declaration comprising information indicative of procedures for provisioning resources for enabling the service. A computing device from the one or more computing devices may cause the service to be provisioned based on the service declaration.

Abstract: A synchronization infrastructure that synchronizes data stored between components in a cloud infrastructure system is described. A first component in the cloud infrastructure system may store subscription information related to a subscription order which may in turn be utilized by a second component in the cloud infrastructure system to orchestrate the provisioning of services and resources for the order placed by the customer. The synchronization architecture utilizes transactionally consistent checkpoints that describe the state of the data stored in the components to synchronize the data between these components.

Abstract: Embodiments of the invention relate techniques of implementing role-driven notification. The techniques can include determining a location of a role in a role hierarchy and a corresponding location of a first notification template in a notification template hierarchy. The techniques can also include identifying one or more child roles of the role corresponding to the user and one or more child notification templates of the notification template corresponding to the user. The techniques can include generating a second notification template, the second notification template including the one or more rules included in each of the one or more child notification templates and sending a notification for the user based on the second notification template.

Abstract: A method for handling failures in the execution flow of provisioning operations is disclosed. The method may comprise receiving, by a cloud infrastructure system, an error from the execution flow of provisioning a service from a plurality of service provided by the cloud infrastructure system, the cloud infrastructure system comprising one or more computing devices. Additionally, the method may further comprise determining, by a computing device from the one or more computing devices, a specific service associated with the error and determining an error classification type associated with the error based on the specific service. Subsequently, the method may further comprise performing, by the computing device, a corrective action based on the specific service and the error type.

Abstract: Embodiments of the invention relate to a method of implementing role-driven notification. The method includes storing, by a cloud infrastructure system including computing devices, notification templates. Each of the notification templates are associated with a role. The method further includes determining that a user is associated with a first role and a second role, determining that the first role is associated with a first notification template and the second role is associated with a second notification template. Further, the method includes combining the first template and the second template to generate a third template, based on the third template, generating a notification. The method then, sends the notification to the user.

Abstract: A framework for managing service components associated with a service subscribed to by a customer in a cloud infrastructure system is disclosed. The framework generates a subscription order for the customer based upon receiving a selection of service components from the customer. The framework identifies resource metrics associated with the service components selected by the customer and generates a subscription order for the customer based upon the service components and the resource metrics.

Abstract: A method for offering a set of services is disclosed. The method may comprise storing, by a cloud infrastructure system, subscription order information identifying a service from a set of services provided by the cloud infrastructure system, the cloud infrastructure system comprising one or more computing devices. A computing device from the one or more computing devices may determine a service declaration for the service, the service declaration comprising information indicative of procedures for provisioning resources for enabling the service. A computing device from the one or more computing devices may cause the service to be provisioned based on the service declaration.