Patents by Inventor Govind Sharma

Govind Sharma has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11930054
    Abstract: Disclosed are various embodiments facilitating a holistic engagement with a user across multiple communication channels of an organization or an enterprise based at least in part on a determined user intent. As users interact with various services associated with the organization through one or more communication channels, interaction data can be captured and stored. In various examples, the interaction data that is stored by the various services can be obtained and organized according to a predefined schema. The organized interaction data can be applied to a trained intent model that outputs a user intent based at least in part on observations of other users with similar histories. The predicted intent can be provided to the different services such that subsequent interactions between the user and the organization can be based at least in part on the intent in a consistent manner, regardless of the communication channel associated with the interaction.
    Type: Grant
    Filed: January 31, 2022
    Date of Patent: March 12, 2024
    Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
    Inventors: Anil Kumar Bashetty, Swetha Gayam, Mark E. Johnson, Deepak Kumar, Mazhar Ladji, Cong Liu, Zeyu Liu, David Keith Love, Amarnath E. Mahendran, Matthew K. Meyer, Emery Schoenly, Jeremy D. Seideman, Govind Sharma
  • Publication number: 20240050924
    Abstract: A method for extracting a metal species from a solution is described, where the metal species comprises a rare earth element, Th, or U. The method involves the use of poly(caffeic acid) as a sorbent material. The poly(caffeic acid) may be crosslinked with a diamine crosslinker such as ethylenediamine.
    Type: Application
    Filed: July 28, 2023
    Publication date: February 15, 2024
    Applicant: The University of Toledo
    Inventors: Jon R. Kirchhoff, Sandhya Adhikari, Govind Sharma Shyam Sunder
  • Publication number: 20230247070
    Abstract: Disclosed are various embodiments facilitating a holistic engagement with a user across multiple communication channels of an organization or an enterprise based at least in part on a determined user intent. As users interact with various services associated with the organization through one or more communication channels, interaction data can be captured and stored. In various examples, the interaction data that is stored by the various services can be obtained and organized according to a predefined schema. The organized interaction data can be applied to a trained intent model that outputs a user intent based at least in part on observations of other users with similar histories. The predicted intent can be provided to the different services such that subsequent interactions between the user and the organization can be based at least in part on the intent in a consistent manner, regardless of the communication channel associated with the interaction.
    Type: Application
    Filed: January 31, 2022
    Publication date: August 3, 2023
    Inventors: Anil Kumar Bashetty, Swetha Gayam, Mark E. Johnson, Deepak Kumar, Mazhar Ladji, Cong Liu, Zeyu Liu, David Keith Love, Amarnath E. Mahendran, Matthew K. Meyer, Emery Schoenly, Jeremy D. Seideman, Govind Sharma
  • Patent number: 11634517
    Abstract: Materials and methods for extracting metals from solutions, involving a polymer of Formula A are described: where each X is independently either S or O, and n is an integer greater than 1.
    Type: Grant
    Filed: September 26, 2019
    Date of Patent: April 25, 2023
    Assignee: The University of Toledo
    Inventors: Jon R. Kirchhoff, Ahmad Rohanifar, Govind Sharma Shyam Sunder
  • Publication number: 20200102410
    Abstract: Materials and methods for extracting metals from solutions, involving a polymer of Formula A are described: where each X is independently either S or O, and n is an integer greater than 1.
    Type: Application
    Filed: September 26, 2019
    Publication date: April 2, 2020
    Applicant: The University of Toledo
    Inventors: Jon R. Kirchhoff, Ahmad Rohanifar, Govind Sharma Shyam Sunder
  • Patent number: 8442043
    Abstract: As described herein, explicit service ordering information may be associated with each of a plurality of logical services in a service path. A unique sequence number, for example, may be assigned, and associated with each service in the path. The sequence number may be assigned by a service broker in the control plane of a service insertion architecture that provides a platform-independent framework to insert services into a network. The sequence number may represent the relative ordering of the service with respect to the other services in the path. The sequence number, along with a traffic classification identifier, constitutes the shared context that is tagged to the packet injected into the chain which is used in the SIA data plane to virtualize and uniquely select series of services defined in the policy.
    Type: Grant
    Filed: December 29, 2008
    Date of Patent: May 14, 2013
    Assignee: Cisco Technology, Inc.
    Inventors: Govind Sharma, Paul Quinn, Kenneth Durazzo
  • Publication number: 20100165985
    Abstract: As described herein, explicit service ordering information may be associated with each of a plurality of logical services in a service path. A unique sequence number, for example, may be assigned, and associated with each service in the path. The sequence number may be assigned by a service broker in the control plane of a service insertion architecture that provides a platform-independent framework to insert services into a network. The sequence number may represent the relative ordering of the service with respect to the other services in the path. The sequence number, along with a traffic classification identifier, constitutes the shared context that is tagged to the packet injected into the chain which is used in the SIA data plane to virtualize and uniquely select series of services defined in the policy.
    Type: Application
    Filed: December 29, 2008
    Publication date: July 1, 2010
    Applicant: CISCO TECHNOLOGY, INC.
    Inventors: Govind Sharma, Paul Quinn, Kenneth Durazzo