Patents by Inventor Grace Huey Chen
Grace Huey Chen has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Publication number: 20230316255Abstract: In an example, a method can include receiving, at a merchant-facing portion of a payment system, data from a customer-facing portion of the payment system indicating a payment transaction between a merchant and a customer, wherein there is a physical connection between the portions; determining that the payment system is unable to access a remote payment service system via an external network; determining that the payment transaction is not preapproved for payment by the remote payment service system; storing the payment transaction on the merchant-facing portion even though the payment transaction is not preapproved; determining that the payment system is able to access the remote payment service system via the external network; and transmitting transaction information including the stored payment transaction to the remote payment service system, via the external network, for processing the stored payment transaction.Type: ApplicationFiled: April 25, 2023Publication date: October 5, 2023Inventors: Edward Ruder, James Puls, Mehdi Mulani, Shawn Morel, Grace Huey Chen, Christopher Clark, J. Bryan Scott, Eric Monti
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Patent number: 11669826Abstract: Techniques associated with a customer-facing device and a merchant-facing device are described herein. In an example, a system can include a customer-facing device configured with a customer application that is executable on an operating system of the customer-facing device to (i) display information to a customer and (ii) receive input from the customer, wherein the customer-facing device includes a payment reader to read payment data from a payment instrument in association with a payment transaction between the customer and a merchant, and a merchant-facing device configured with a merchant application that is executable on an operating system of the merchant-facing device to (i) display information to the merchant and (ii) receive input from the merchant. In at least one example, the customer-facing device and the merchant-facing device can communicate to process, at least in part, the payment transaction associated with the payment instrument via a remote payment service system.Type: GrantFiled: August 31, 2022Date of Patent: June 6, 2023Assignee: Block, Inc.Inventors: Edward Ruder, James Puls, Mehdi Mulani, Shawn Morel, Grace Huey Chen, Christopher Clark, J. Bryan Scott, Eric Monti
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Publication number: 20220414635Abstract: Techniques associated with a customer-facing device and a merchant-facing device are described herein. In an example, a system can include a customer-facing device configured with a customer application that is executable on an operating system of the customer-facing device to (i) display information to a customer and (ii) receive input from the customer, wherein the customer-facing device includes a payment reader to read payment data from a payment instrument in association with a payment transaction between the customer and a merchant, and a merchant-facing device configured with a merchant application that is executable on an operating system of the merchant-facing device to (i) display information to the merchant and (ii) receive input from the merchant. In at least one example, the customer-facing device and the merchant-facing device can communicate to process, at least in part, the payment transaction associated with the payment instrument via a remote payment service system.Type: ApplicationFiled: August 31, 2022Publication date: December 29, 2022Inventors: Edward Ruder, James Puls, Mehdi Mulani, Shawn Morel, Grace Huey Chen, Christopher Clark, J. Bryan Scott, Eric Monti
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Patent number: 11017369Abstract: Introduced is a technology for processing transactions on behalf of a merchant employing a legacy system, where the processing includes managing inventory data and bundle pricing data associated with transactions occurring at various point-of-sale (POS) devices that include both legacy and non-legacy POS devices. Briefly described, the technology involves a payment processing system (PPS) working in coordination with a legacy merchant system. The PPS includes a payment processing database system, a adapter module installed at the merchant system, and a payment processing engine installed at a cloud-based server system. The payment processing engine, via the adapter module, can receive the most up-to-date inventory data and bundle pricing rules from the legacy merchant system. Based on the bundle pricing rules, the payment processing engine can compute one or more minimum-price carts that apply pricing discounts to eligible items for transactions occurring at the POS device(s) associated with the PPS.Type: GrantFiled: April 29, 2015Date of Patent: May 25, 2021Assignee: Square, Inc.Inventors: Zachary Brock, Grace Huey Chen, Benjamin Hartard, Mark Jen, Kathryne Hollie Hawthorne
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Publication number: 20200342429Abstract: In some examples, when a buyer is ready to leave an establishment, the buyer may use an application on a buyer device to request a bill. In response, the bill may be automatically matched with the buyer based at least in part on the buyer's location at the establishment. As one example, the buyer device may send location indicator information to a service computing device, which provides buyer location information to a merchant device at the establishment. The merchant device determines a service position and bill corresponding to the buyer's location. The buyer can review the bill on the buyer device, add a gratuity, and authorize payment of the bill using the buyer device. Additionally, the buyer may use the buyer device to place an order at the establishment and the order may be associated with the location of the buyer device at the establishment.Type: ApplicationFiled: July 9, 2020Publication date: October 29, 2020Inventors: Kartik S. LAMBA, Grace Huey Chen, Mathew Wilson
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Patent number: 10755275Abstract: This disclosure describes techniques for intelligent payment capture in mixed fulfillment transactions. For example, the techniques described herein may include generating a purchase ticket associated with multiple items in a mixed fulfillment transaction. The purchase ticket may facilitate conducting a mixed fulfillment transaction in which a payment instrument is authorized for the cost of the multiple items in the mixed fulfillment transaction, with partial payment captures being made as items are fulfilled without requiring additional authorizations.Type: GrantFiled: July 28, 2017Date of Patent: August 25, 2020Assignee: Square, Inc.Inventors: Mark Jen, Gillian May Lian Wee, Taylor Caswell Cascino, Grace Huey Chen, Benjamin Hartard
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Patent number: 10217110Abstract: Techniques and arrangements for providing payment protection to merchants who utilize point-of-sale (POS) devices that are configured to conduct transactions in both online and offline modes. In an offline mode, a POS device of a merchant stores information regarding a payment instrument used in a transaction between the merchant and a customer, for later sending of the information to a payment service for authorization of the payment instrument when the POS device is in the online mode. The described techniques protect the merchant in a situation where a payment instrument used in an offline transaction is later declined, by providing payment to the merchant for at least a portion of the cost associated with the transaction.Type: GrantFiled: May 9, 2014Date of Patent: February 26, 2019Assignee: Square, Inc.Inventors: Grace Huey Chen, Christopher Lang Mocko, Michael Wells White
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Publication number: 20180357627Abstract: Techniques and arrangements for transitioning point-of-sale (POS) devices between online and offline modes. In some instances, the techniques instruct a POS device to transition from an online mode to an offline mode based on a volume of transactions on the POS device within a certain time period, based on an increase in the rate of transactions occurring on the POS device, or based on anticipating a rise in the number of transactions on the POS device for other reasons.Type: ApplicationFiled: August 20, 2018Publication date: December 13, 2018Inventors: Grace Huey Chen, Christopher Lang Mocko, Michael Wells White
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Patent number: 10068550Abstract: A point-of-sale system includes a computing device, such as a mobile phone or tablet, and a payment object reader communicatively coupled to the computing device that is used to acquire data from a payment object reader. The payment object reader includes an optical output device. The brightness of the optical output device is controlled by the payment object reader depending on the brightness of the computing device coupled to the payment object reader. The brightness level of the optical output device of the payment object reader, which can be a near field communication (NFC) signal strength indicator having four light-emitting-diodes (LEDs), is coordinated to the brightness level of the computing device.Type: GrantFiled: March 28, 2017Date of Patent: September 4, 2018Assignee: SQUARE, INC.Inventor: Grace Huey Chen
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Patent number: 10055722Abstract: Techniques and arrangements for transitioning point-of-sale (POS) devices between online and offline modes. In some instances, the techniques instruct a POS device to transition from an online mode to an offline mode based on a volume of transactions on the POS device within a certain time period, based on an increase in the rate of transactions occurring on the POS device, or based on anticipating a rise in the number of transactions on the POS device for other reasons.Type: GrantFiled: May 21, 2014Date of Patent: August 21, 2018Assignee: Square, Inc.Inventors: Grace Huey Chen, Christopher Lang Mocko, Michael Wells White
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Patent number: 9852410Abstract: Techniques and arrangements for dynamically modifying an order of a cardholder verification method (CVM) implemented at a point-of-sale (POS) device. In some instances, the techniques instruct a POS device to determine a card network or other attributed associated with a received payment instrument and determine, based on this information, whether to implement a default order of a CVM or whether to modify the order of the CVM such that the POS device requests different verification information than if the POS device did not modify the order of the CVM.Type: GrantFiled: June 17, 2014Date of Patent: December 26, 2017Assignee: Square, Inc.Inventors: Grace Huey Chen, Tanya Khakbaz
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Patent number: 9721251Abstract: This disclosure describes techniques for intelligent payment capture in mixed fulfillment transactions. For example, the techniques described herein may include generating a purchase ticket associated with multiple items in a mixed fulfillment transaction. The purchase ticket may facilitate conducting a mixed fulfillment transaction in which a payment instrument is authorized for the cost of the multiple items in the mixed fulfillment transaction, with partial payment captures being made as items are fulfilled without requiring additional authorizations.Type: GrantFiled: May 1, 2015Date of Patent: August 1, 2017Assignee: Square, Inc.Inventors: Mark Jen, Benjamin Hartard, Gillian May Lian Wee, Taylor Caswell Cascino, Grace Huey Chen