Patents by Inventor Gunil Chung

Gunil Chung has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20030167180
    Abstract: A system and method of determining compliance with a service level agreement. In one aspect, the method includes the step of receiving operational data from a service provider. The operational data is received from a software agent that is not related to the service provider. The received operational data is compared to at least one service level agreement requirement to determine compliance with that requirement and other contract provisions, such as, but not limited to penalties and/or rewards, including monetary and contractual.
    Type: Application
    Filed: March 1, 2002
    Publication date: September 4, 2003
    Inventors: Gunil Chung, James E. Baker