Patents by Inventor Harald Schultz

Harald Schultz has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 8595553
    Abstract: A system and method of servicing a group of similar types of equipment that maybe installed at geographically separated locations is described. The method makes use of error messages produced by the equipment and service requests received by a servicing center. Data mining techniques are used to establish error patterns associated with specific failure modes so that future error messages may be processed to determine if an identified failure mode has occurred. This will enable the efficient dispatch of spare parts and service personnel to the location where the failure has occurred.
    Type: Grant
    Filed: June 3, 2010
    Date of Patent: November 26, 2013
    Assignee: Siemens Aktiengesellschaft
    Inventors: Georg Goertler, Robert Bertossi, Harald Schultz, Bastian Rackow, Norbert Engels, Peter Haeuser
  • Publication number: 20110302461
    Abstract: A system and method of servicing a group of similar types of equipment that maybe installed at geographically separated locations is described. The method makes use of error messages produced by the equipment and service requests received by a servicing center. Data mining techniques are used to establish error patterns associated with specific failure modes so that future error messages may be processed to determine if an identified failure mode has occurred. This will enable the efficient dispatch of spare parts and service personnel to the location where the failure has occurred.
    Type: Application
    Filed: June 3, 2010
    Publication date: December 8, 2011
    Inventors: Georg Goertler, Robert Bertossi, Harald Schultz, Bastian Rackow, Norbert Engels, Peter Haeuser