Abstract: A computerized-method for determining and utilizing an effectiveness of lifecycle-management for storage of interactions-related objects, is provided herein. In a computerized system that is communicating with a multi-tier storage in a cloud-environment having a lifecycle-rules data-storage to store one or more lifecycle-rules, operating a Retention Effectiveness Calculation (REC) module. The operating of the REC module includes: (i) retrieving all lifecycle-rules from the lifecycle-rules data-storage; (ii) for each lifecycle-rule in the lifecycle rules data-storage calculating a Rule Effectiveness Score (RES); (iii) grouping all the calculated RES by media type; (iv) for each media type, calculating an Object Retention Score (ORS) for the media type; (v) dividing an aggregation of the ORS of all media types by a total number of media types to yield a total ORS for a contact-center; and (vi) displaying via a display unit the total ORS of the contact-center.

Abstract: A method and system for training a virtual agent through fallback analysis is provided herein. The method comprises obtaining a plurality of fallback utterances. The method further comprises classifying the plurality of fallback utterances into one or more of existing intent categories, via a Machine Learning (ML) model. The method further comprises upon unsuccessful classification of one or more utterances of the plurality of fallback utterances, clustering the one or more utterances into one or more groups based on similarities among the one or more utterances, via the ML model. Further, the method comprises generating labels for the one or more groups to determine names of new intent categories associated with the one or more utterances.

Abstract: A method and system for generating a response through a virtual agent is provided herein. The method comprises receiving information associated with a plurality of themes and topics. The method further comprises creating a knowledgebase based on the information received. The method further comprises analyzing the knowledgebase based on an intent identified, using an Artificial Intelligence (AI) model. Further, the method comprises generating a response corresponding to the intent through the virtual agent based on analyzation.

Abstract: A method and system for generating conversation flows is provided herein. The method and system comprise storing conversations between at least an agent and at least a user in logs. Further, the method and system comprise extracting topics from the logs. Also, the method and system comprise creating clusters from the extracted topics. The method and system further comprise generating the conversation flows from the clusters.

Abstract: A method and system for training a virtual agent is provided herein. The method and system comprises storing conversations between the virtual agent and a user in logs. The method and system further comprises mining the logs to retrieve utterances. The method and system further comprises computing regression for each of the plurality of the charging time segments. The method and system further comprises providing a score to the utterances. Further, the method ranking the utterances based on the score.

Abstract: The present application discloses a system, a method, and a computer system for moving items deemed to be too heavy to be picked up by a robotic arm. The method includes (i) receiving sensor data from one or more sensors associated with a source conveyor configured to convey items to a pick location, (ii) determining, based at least in part on the sensor data, that an item that is too heavy to be lifted by a robotic arm controlled by the one or more processors has entered the source conveyor, and (iii) providing an output indicating that the item too heavy to be lifted by the robotic arm has been detected.

Abstract: The present application discloses a method, system, and computer system for controlling a gating structure to mediate a flow of items an input source to a pick area. The system includes: (i) the gating structure, which is configured to use a plurality of gate elements to mediate a flow of items from the input source to the pick area, (ii) a sensor configured to provide a sensor output associated with the pick area, and (iii) a processor configured to provide a control input to the gating structure to adjust a configuration of one or more of the plurality of gating elements based at least in part on the sensor output. The sensor output comprises the sensor output comprises one or more of a flow rate, a number, and an orientation of objects in an area associated with picking of objects by one or more robots. The control input is determined based at least in part on one or more of the flow rate, the number, and the orientation of objects in the area associated with picking of objects by one or more robots.

Abstract: The present invention relates to a cannabinoid containing oral solution. Preferably the oral solution comprises a cannabinoid, a lipid solvent, a sweetener and ethanol, characterised in that the sweetener is an ultrahigh potency sweetener.

Abstract: The disclosed computer-implemented method for prioritizing and detecting file datasets based on metadata may include (i) receive a group of files from a data storage, (ii) train a machine-learning model utilizing a set of properties derived from metadata associated with the files, (iii) identify, utilizing the machine-learning model, a dataset including at least one candidate file that performs an action in a set of predetermined actions, and (iv) prioritize the action based on the dataset. Various other methods, systems, and computer-readable media are also disclosed.

Abstract: A robotic system is disclosed. The system includes a communication interface, and one or more processors coupled to the communication interface and configured to: receive, via the communication interface, data associated with a plurality of items within a workspace, determine to control a flow of items on a chute based at least in part on the data associated with the plurality of items within the workspace, and in response to determining to control the flow of items, implement to control the flow of items at least by controlling a flow disrupter move in a manner that causes the flow of items to change, wherein the flow disrupter is flush with the chute when the flow disrupter is not deployed to impede the flow of items.

Abstract: The disclosed computer-implemented method for producing access control list caches including effective information access permissions across disparate storage devices may include (i) receiving, at a computing device, an instruction to prepare an access control list (ACL) cache and (ii) performing a security action. The security action may include (A) recursively parsing, at the computing device, at least one respective ACL for information stored on at least two disparate storage devices, (B) identifying, at each step of recursion, each direct user and each indirect user having information access permissions in at least one of the respective ACLs, (C) determining, for each unique user in the respective ACLs, per-control point effective permissions, and (D) storing the per-control point effective information access permissions in the ACL cache. Various other methods, systems, and computer-readable media are also disclosed.

Abstract: The present invention relates to a cannabinoid containing oral solution. Preferably the oral solution comprises a cannabinoid, a lipid solvent, a sweetener and ethanol, characterised in that the sweetener is an ultrahigh potency sweetener.

Abstract: The present invention relates to a cannabinoid containing oral solution. Preferably the oral solution comprises a cannabinoid, a lipid solvent, a sweetener and ethanol, characterised in that the sweetener is an ultrahigh potency sweetener.

Abstract: The disclosed computer-implemented method for protecting sensitive data against data loss may include (1) identifying a resource comprising sensitive data, (2) establishing, for the resource, an accessibility threshold that indicates a limit on permissions to access the resource, (3) monitoring how the permissions to access the resource drift over time by tracking changes in users' permissions to access the resource, (4) detecting, while tracking the changes in users' permissions to access the resource, that access to the resource has surpassed the accessibility threshold, and (5) in response to detecting that the access to the resource has surpassed the accessibility threshold, performing a security action to protect the sensitive data from potentially being exposed. Various other methods, systems, and computer-readable media are also disclosed.

Abstract: The disclosed computer-implemented method for identifying potentially risky data users within organizations may include (1) monitoring computing activity of a member of an organization with respect to the member's access to data related to the organization, (2) generating, based at least in part on the member's computing activity, a baseline representation of the member's access to the data, (3) detecting at least one attempt by the member to access at least a portion of the data, (4) determining that the member's attempt to access the portion of data represents an anomaly that is suspiciously inconsistent with the baseline representation, and then in response to determining that the member's attempt to access the portion of data represents the anomaly, (5) classifying the member as a potential risk to the security of the data. Various other methods, systems, and computer-readable media are also disclosed.

Abstract: Techniques involving dynamic colorization of graphical user interfaces. One representative technique includes enabling a user to specify colors in which user interface elements will be colored in an application. An application colorization service is initiated in response to the user specification of the colors, which is used at least to obtain the colors specified by the user, and to create bitmap images of the application's user interface elements using the user-specified colors. A bitmap image output location is made accessible to the application to enable the application to retrieve the created bitmap images, and present the application using the application user interface elements having the user-specified colors.