Abstract: The invention provides a telephone caller with ready access, regardless of his or her location, to an array of calling features and services through an automated interface. The invention provides a caller with these features and services by accessing a central database via a regional processing node. In this manner, a caller may access the same personalized telephone services from anywhere in the world without having to be aware of, or conform to, particular protocols or access procedures required within any given local telephone network. The invention also serves to prompt the caller in the caller's language-of-choice, and accepts commands via standard dual-tone multi-frequency ("DTMF") signals and/or verbally in the caller's language-of-choice.