Patents by Inventor Hisao Nomura

Hisao Nomura has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Maintenance system and method for performing apparatus management using network
    Patent number: 6587646
    Abstract: A maintenance system for improving maintenance service includes a copying machine and a management server. When a copying machine uses a communication server to notify a management server of malfunction, the management server posts malfunction details and the names of components required for repair to an information terminal of a serviceperson. The copying machine is notified of an estimated time of arrival of the serviceperson, and the time is displayed on an operation panel.
    Type: Grant
    Filed: April 30, 2001
    Date of Patent: July 1, 2003
    Assignee: Canon Kabushiki Kaisha
    Inventors: Kunihiro Kikuchi, Hisao Nomura, Shinsuke Azakami
  • Maintenance system and method for performing apparatus management using network
    Publication number: 20020001475
    Abstract: A maintenance system for improving maintenance service includes a copying machine and a management server. When a copying machine uses a communication server to notify a management server of malfunction, the management server posts malfunction details and the names of components required for repair to an information terminal of a serviceperson. The copying machine is notified of an estimated time of arrival of the serviceperson, and the time is displayed on an operation panel.
    Type: Application
    Filed: April 30, 2001
    Publication date: January 3, 2002
    Inventors: Kunihiro Kikuchi, Hisao Nomura, Shinsuke Azakami