Patents by Inventor Ian P Thomas

Ian P Thomas has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 6075848
    Abstract: In a communications network, call records are generated by a plurality of originators (CLI#1, CLI#2, CLI#3) making calls to a service provider (180). The call records are stored in a database (145) which forms part of the billing function (140) of the network. The call records for the service provider (180) are collated and sent to the service provider for processing. The service provider is provided with a system for analyzing the call records to establish the number of lost callers, rather than the number of lost calls. This is possible since the call records include the CLI information of the originators. This information, gathered over a predetermined period of time, allows the service provider (180) to estimate the number of answering stations (170) necessary to optimize call answering and minimize the number of lost callers.
    Type: Grant
    Filed: March 18, 1998
    Date of Patent: June 13, 2000
    Assignee: British Telecommunications public limited company
    Inventors: Timothy J Lunn, Ian P Thomas