Patents by Inventor Jackie E. McCoy-Rangel

Jackie E. McCoy-Rangel has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 9548905
    Abstract: Systems, methods and apparatuses for receiving data associated with various service level agreements configured to run on a system are provided. Data associated with various functions, tools, applications, and the like, configured to run on a system may be received and a portion of the data may be extracted. The extracted data may include an identifier of service level agreement, a running time of the service level agreement, and the like. The system may receive user input requesting identification of all service level agreements running in a particular time period. One or more service level agreement may then be identified meeting the parameters. In other examples, a determination may be made that a system outage has occurred. One or more service level agreements running when the outage occurred may be identified. A progress of the service level agreements may be determined to aid in recovery of the system.
    Type: Grant
    Filed: March 11, 2014
    Date of Patent: January 17, 2017
    Assignee: Bank of America Corporation
    Inventors: Candace Gordon, Jackie E. McCoy-Rangel, Kavitha Karuppiah
  • Publication number: 20150263908
    Abstract: Systems, methods and apparatuses for receiving data associated with various service level agreements configured to run on a system are provided. Data associated with various functions, tools, applications, and the like, configured to run on a system may be received and a portion of the data may be extracted. The extracted data may include an identifier of service level agreement, a running time of the service level agreement, and the like. The system may receive user input requesting identification of all service level agreements running in a particular time period. One or more service level agreement may then be identified meeting the parameters. In other examples, a determination may be made that a system outage has occurred. One or more service level agreements running when the outage occurred may be identified. A progress of the service level agreements may be determined to aid in recovery of the system.
    Type: Application
    Filed: March 11, 2014
    Publication date: September 17, 2015
    Applicant: BANK OF AMERICA CORPORATION
    Inventors: Candace Gordon, Jackie E. McCoy-Rangel, Kavitha Karuppiah