Abstract: Communications often require the prior selection of a particular mode of communications. A voice call requires initiation of a telephone connection (e.g., dialing a number) in a telephone application or interface, an email communication requires selection of an email address in an email application or the launching of such an email application. Omni-channel communications, as described herein, enable a connection to be initiated in a unified platform for any available mode of communication. Communications may incorporate workflow management and widgets to dynamically present or receive information from a user or access other device hardware (e.g., camera, GPS receiver, etc.) or data (e.g., images, videos, documents, etc.).

Abstract: Techniques for parallel processing of directory searches are provided. A directory search is received on a multicore or multiprocessor architecture machine. At least two threads processing on different cores or processors of the machine handle different aspects of the directory search. A first thread identifies matches in the directory for the search and serially populates the matches to search results. The second thread serially and in parallel grabs the matches in the search results and filters some out and modifies other ones of them to complete processing on the search. The search results are then returned to an initial requester making the initial search.

Abstract: System and method for transparent cloud access are described. In one embodiment, the system comprises an enterprise computing environment maintained by an enterprise and a cloud computing environment maintained by a cloud provider; and a secure bridge mechanism for interconnecting the enterprise computing environment and the cloud computing environment. The secure bridge mechanism comprises a first secure bridge portion associated with the enterprise and a second secure bridge portion associated with the cloud computing environment. The first and second secure bridge portions interoperate to provide transparent and secure access by resources of one of the computing environments to those of the other computing environment.

Abstract: System and method for transparent cloud access are described. In one embodiment, the system comprises an enterprise computing environment maintained by an enterprise and a cloud computing environment maintained by a cloud provider; and a secure bridge mechanism for interconnecting the enterprise computing environment and the cloud computing environment. The secure bridge mechanism comprises a first secure bridge portion associated with the enterprise and a second secure bridge portion associated with the cloud computing environment. The first and second secure bridge portions interoperate to provide transparent and secure access by resources of one of the computing environments to those of the other computing environment.

Abstract: Techniques for parallel processing of directory searches are provided. A directory search is received on a multicore or multiprocessor architecture machine. At least two threads processing on different cores or processors of the machine handle different aspects of the directory search. A first thread identifies matches in the directory for the search and serially populates the matches to search results. The second thread serially and in parallel grabs the matches in the search results and filters some out and modifies other ones of them to complete processing on the search. The search results are then returned to an initial requester making the initial search.