Abstract: A return label and tracking system is disclosed. The label of the present invention is a multi-layer label having a backing, a middle layer shipping label, and a top layer. The backing is pealed away to expose a permanent adhesive to affix the label to a box. The top layer is removably adhered to the shipping label. When a customer is ready to ship back an item, such as a depleted toner cartridge, for recycling or repair, the top layer can be removed to expose the shipping label, and the box can be shipped via a courier service or mail service. The shipping label is a variable label. The tracking system enables the receiver to determine which customer sent the item by having a record of which shipping labels were assigned to which customers. Thus, the customer can be credited for items returned.