Abstract: The techniques discussed herein allow an agent that provides dialog-based services to converse with a user via any mode. A central service programmed to be able to communicate via any mode collects information from agents necessary to act on the agents' behalf. In order to ensure that an agent has a maximal presence across modes, the central service provides auxiliary services such as language translation, fidelity upgrading and/or downgrading, modal constraint conformation, etc. Moreover, the central service provides session tracking via user profiles stored at the intercom so that if a user changes a mode by which the user is conversing with an agent, the central service can keep the context of the conversation across the new mode. Furthermore, agents can communicate with other agents via the central service, allowing other agents to provide services to agents or to add their services to an ongoing dialog with a user.

Abstract: The techniques discussed herein allow an agent that provides dialog-based services to converse with a user via any mode. A central service programmed to be able to communicate via any mode collects information from agents necessary to act on the agents' behalf. In order to ensure that an agent has a maximal presence across modes, the central service provides auxiliary services such as language translation, fidelity upgrading and/or downgrading, modal constraint conformation, etc. Moreover, the central service provides session tracking via user profiles stored at the intercom so that if a user changes a mode by which the user is conversing with an agent, the central service can keep the context of the conversation across the new mode. Furthermore, agents can communicate with other agents via the central service, allowing other agents to provide services to agents or to add their services to an ongoing dialog with a user.

Abstract: The techniques discussed herein allow an agent that provides dialog-based services to converse with a user via any mode. A central service programmed to be able to communicate via any mode collects information from agents necessary to act on the agents' behalf. In order to ensure that an agent has a maximal presence across modes, the central service provides auxiliary services such as language translation, fidelity upgrading and/or downgrading, modal constraint conformation, etc. Moreover, the central service provides session tracking via user profiles stored at the intercom so that if a user changes a mode by which the user is conversing with an agent, the central service can keep the context of the conversation across the new mode. Furthermore, agents can communicate with other agents via the central service, allowing other agents to provide services to agents or to add their services to an ongoing dialog with a user.

Abstract: In an example, a method includes receiving a data package, the data package including a contact identification and a message payload; in response to determining that a key for the contact identification does not exist in a contact table: generating a key for the contact identification; and updating the contact table with the generated key to indicate an association between the key and the contact identification; calculating a hashed identification based on the generated key and contact identification; and associating the message payload with the hashed identification in a message table.

Abstract: A social network system (or other type of hosting system) is described herein which allows different types of applications to interact with the common resources of the system via respective application-specific channels. Through an application-specific channel, a user may obtain a filtered set of content items (e.g., posts) and notifications that pertain to a particular application with which the user is currently interacting. But the user may also obtain items and notifications that do not necessarily have an affiliation with the particular application. The social network system may maintain a single identity for each user across all application channels hosted by the system.

Abstract: In an example, a method includes receiving a data package, the data package including a contact identification and a message payload; in response to determining that a key for the contact identification does not exist in a contact table: generating a key for the contact identification; and updating the contact table with the generated key to indicate an association between the key and the contact identification; calculating a hashed identification based on the generated key and contact identification; and associating the message payload with the hashed identification in a message table.

Abstract: The subject disclosure is directed towards a real-time or near real-time sentiment monitoring service. A set of rules such as keywords and data sources to crawl is provided to the monitoring service, which crawls the sources to obtain sentiment-related data for an entity, such as a corporation or product. Content items may be selected from the crawled data, and/or the data may be analyzed to provide results. The results may be displayed, such as on a content page, to quickly view the public's sentiment regarding the entity. The rules may be dynamically modified by a user or collaborating users to tune monitoring of the entity as desired, e.g., to obtain more relevant results.

Abstract: The techniques discussed herein allow an agent that provides dialog-based services to converse with a user via any mode. A central service programmed to be able to communicate via any mode collects information from agents necessary to act on the agents' behalf. In order to ensure that an agent has a maximal presence across modes, the central service provides auxiliary services such as language translation, fidelity upgrading and/or downgrading, modal constraint conformation, etc. Moreover, the central service provides session tracking via user profiles stored at the intercom so that if a user changes a mode by which the user is conversing with an agent, the central service can keep the context of the conversation across the new mode. Furthermore, agents can communicate with other agents via the central service, allowing other agents to provide services to agents or to add their services to an ongoing dialog with a user.

Abstract: Various technologies pertaining to generation of a client collage are described herein. A creator can construct a computer-implemented collage by selecting a plurality of computer-implemented objects from a respective plurality of network-accessible storage locations, and arranging the computer-implemented objects in a desired manner. Responsive to receiving an indication that the computer-implemented collage is suitable for publication, a server can render the collage and capture a backdrop image of the rendered collage. The server can further generate metadata that are packaged with the backdrop image as a client collage. When a client computing device requests the collage, the client collage is provided to the client computing device, which renders the backdrop image and processes the metadata. The metadata causes a click overlay to be placed upon the backdrop image, wherein functionality of the click overlay is defined by the metadata.

Abstract: A social network system (or other type of hosting system) is described herein which allows different types of applications to interact with the common resources of the system via respective application-specific channels. Through an application-specific channel, a user may obtain a filtered set of content items (e.g., posts) and notifications that pertain to a particular application with which the user is currently interacting. But the user may also obtain items and notifications that do not necessarily have an affiliation with the particular application.

Abstract: Various technologies pertaining to generation of a client collage are described herein. A creator can construct a computer-implemented collage by selecting a plurality of computer-implemented objects from a respective plurality of network-accessible storage locations, and arranging the computer-implemented objects in a desired manner. Responsive to receiving an indication that the computer-implemented collage is suitable for publication, a server can render the collage and capture a backdrop image of the rendered collage. The server can further generate metadata that are packaged with the backdrop image as a client collage. When a client computing device requests the collage, the client collage is provided to the client computing device, which renders the backdrop image and processes the metadata. The metadata causes a click overlay to be placed upon the backdrop image, wherein functionality of the click overlay is defined by the metadata.

Abstract: A unified search service may collect information related to an enterprise from at least one of publicly available data and private enterprise data. In some implementations, crowd sourcing may be used to determine a source list of one or more sources of information. Authored content can be generated, such as by combining one or more items of information from the public data with one or more items of information from the private enterprise data. Further, in some implementations, a public index may be generated from the public data, and one or more affiliation indexes may be generated from the private enterprise data. For example, a first affiliation index may contain confidential enterprise information, while a second affiliation index may contain non-confidential enterprise information. A user's affiliation to the enterprise may be taken into consideration when determining which indexes to use when responding to a search request from the user.

Abstract: The subject disclosure is directed towards a real-time or near real-time sentiment monitoring service. A set of rules such as keywords and data sources to crawl is provided to the monitoring service, which crawls the sources to obtain sentiment-related data for an entity, such as a corporation or product. Content items may be selected from the crawled data, and/or the data may be analyzed to provide results. The results may be displayed, such as on a content page, to quickly view the public's sentiment regarding the entity. The rules may be dynamically modified by a user or collaborating users to tune monitoring of the entity as desired, e.g., to obtain more relevant results.

Abstract: A unified search service may collect information related to an enterprise from at least one of publicly available data and private enterprise data. In some implementations, crowd sourcing may be used to determine a source list of one or more sources of information. Authored content can be generated, such as by combining one or more items of information from the public data with one or more items of information from the private enterprise data. Further, in some implementations, a public index may be generated from the public data, and one or more affiliation indexes may be generated from the private enterprise data. For example, a first affiliation index may contain confidential enterprise information, while a second affiliation index may contain non-confidential enterprise information. A user's affiliation to the enterprise may be taken into consideration when determining which indexes to use when responding to a search request from the user.