Abstract: A customizable call center dialing system, method and computer program product for providing computer based training module that permits an administrator to selectively adjust campaign variables associated with a calling campaign. The system preferably includes a server, a dialing algorithm having a plurality of variables associated with a dialing campaign wherein the dialing algorithm is executed by the server. An administrator interface is in communication with the server, and at least one agent interface in communication with the server. A dialing engine is controlled by an output from the dialing algorithm wherein the administrator interface permits an authorized user to selectively modify the output of the dialing algorithm. Advantageously, at least one dialing parameter can be modified, in real-time, such that a new call is predictively initiated close to a time when the call agent finishes a previous call.

Abstract: An apparatus and methods for measuring combustion parameters in the measurement zone of a gas turbine engine. The measurement zone is defined as being between an outer casing and an engine component having a reflecting surface inside the outer casing. The apparatus comprises a laser generating a transmitting beam of light of a select wavelength and a multimode transmitting fiber optically coupled to the laser. A transmitting optic is optically coupled to the multimode optical fiber for transmitting the beam into the measurement zone. The reflecting surface is configured to provide a Lambertian reflection. A receiving optic is positioned to receive the Lambertian reflection. Means are provided in operative association with the multimode transmitting fiber for averaging modal noise induced signal level variation of light propagating within the multimode transmitting fiber.

Abstract: A method of absorption spectroscopy to determine a rapidly variable gas parameter. The method includes transmitting light from a synchronization light source to a synchronization detector. The transmitted light is periodically interrupted by a moving mechanical part between the synchronization light source and synchronization detector. The output from the synchronization detector is used to generate a repeating time signal having variable phase delay. This signal is used to control the timing of laser spectroscopy wavelength scans. Multiple spectroscopic scans may be repeated at multiple selected time signal phase delay and the results averaged for each phase. Apparatus for implementing the above methods are also disclosed.

Abstract: A refrigeration controller within a retail refrigeration cabinet controls the temperature (502) so that it approaches the maximum allowable temperature by using the most efficient fan speed for loading and time of day (507) but is varied by customer presence (505) to adhere to an algorithm reducing the noise (506) created by such machines while still creating sufficient cooling to remain within the maximum temperature while providing acceptable power economy.

Abstract: Apparatus are provided that includes a multi-function device that is configured to perform a plurality of functions relating to manipulating a document. The multi-function device can have a display configured to display interface tool for facilitating the customization of a function of the multi-function device. The interface tools allow a user to communicate with the multi-function device to enter information relating to the customized function. The custom application can be configured to be installed on the multi-function device, and the custom application is used to customize the multi-function device.

Abstract: A beverage cooler has a low voltage DC supply (311) usable by the controller ancillaries, such as lighting (318), the DC supply also providing the supply voltage to a microprocessor (313) which electronically commutates at least one of the motors (305, 306, 307) associated with beverage cooling to provide a required speed or loading. The microprocessor also responds to and controls the cooler ancillaries, such as lighting, temperature and status reporting thereby allowing a reduced component count.

Abstract: A method of absorption spectroscopy to determine a rapidly variable gas parameter. The method includes transmitting light from a synchronization light source to a synchronization detector. The transmitted light is periodically interrupted by a moving mechanical part between the synchronization light source and synchronization detector. The output from the synchronization detector is used to generate a repeating time signal having variable phase delay. This signal is used to control the timing of laser spectroscopy wavelength scans. Multiple spectroscopic scans may be repeated at multiple selected time signal phase delay and the results averaged for each phase. Apparatus for implementing the above methods are also disclosed.

Abstract: A rotor for a motor or generator is produced by placing separated magnets around the diameter of the potential rotor, placing separated segments of magnetic backing material behind the magnets, and embedding the whole in molding material in a mold in such a way that the segments thrust outwards against the magnets and the magnets thrust outwards against the mold during placement of the molding material.

Abstract: A method of absorption spectroscopy including obtaining absorption data at multiple wavelengths along more than one line-of-sight path through a quantity of gas of interest. The method further includes identifying more than one temperature and gas species concentration bin along the multiple line-of-sight paths and creating a map of temperature and gas species concentration. The map thus created will have at least two-dimensional information derived from select temperature and gas species concentration bins identified along more than one line-of-sight path. Apparatus for implementing the above method is also disclosed.

Abstract: An apparatus and methods for measuring combustion parameters in the measurement zone of a gas turbine engine. The measurement zone is defined as being between an outer casing and an engine component having a reflecting surface inside the outer casing. The apparatus comprises a laser generating a transmitting beam of light of a select wavelength and a multimode transmitting fiber optically coupled to the laser. A transmitting optic is optically coupled to the multimode optical fiber for transmitting the beam into the measurement zone. The reflecting surface is configured to provide a Lambertian reflection. A receiving optic is positioned to receive the Lambertian reflection. Means are provided in operative association with the multimode transmitting fiber for averaging modal noise induced signal level variation of light propagating within the multimode transmitting fiber.

Abstract: A method is provided for deriving a single code from a biometric sample in a way which enables different samples of a user to provide the same code whilst also distinguishing between samples of different users. Different features are analysed to obtain mean and variance values, and these are used to control how the different feature values are interpreted. In addition, features are combined and a sub-set of bits of the combination is used as the code. This enables bits which are common to all user samples to be dropped as well as bits which may differ between different samples of the same user.

Abstract: An information handling system having multiple browser applications includes a browser management utility for selecting one of the browsers as a default browser. The browser management utility provides a central access point for accessing the multiple browsers. The browser management utility enables a user to port settings from one browser application to another browser application. The browser management utility also includes a configurable option which provides the guidance novice users while enabling more experienced users more control over the selection of browser and which information is ported from one browser to another. Additionally, such a system provides a user with a single location to store and manage common browser application settings such as bookmarks, passwords, and cookies.

Abstract: A system for post factory dynamic application selection which includes an after point of sale configuration manager client module stored on a customer information handling system, a software determination module, and a download module is disclosed. The after point of sale configuration management client module enables the customer information handling system to access a manufacturer server. Based upon customer information, the software determination module determines which software to provide to the customer information handling system. Based upon the determination, the download module downloads software to the customer information handling system.

Abstract: A method of absorption spectroscopy including obtaining absorption data at multiple wavelengths along more than one line-of-sight path through a quantity of gas of interest. The method further includes identifying more than one temperature and gas species concentration bin along the multiple line-of-sight paths and creating a map of temperature and gas species concentration. The map thus created will have at least two-dimensional information derived from select temperature and gas species concentration bins identified along more than one line-of-sight path. Apparatus for implementing the above method is also disclosed.

Abstract: A method of calibrating an absorption spectroscopy measurement wherein the calibration method includes projecting laser light through a sample of a first quantity of a gas of interest and a second irrelevant quantity of a spectroscopically identical or similar gas (10). The first and second spectroscopic absorptions of the laser light are measured over specific first and second absorption lines. A functional relationship is determined between the first and second measured spectroscopic absorptions and two unknown variables. The function relationships may then be simultaneously solved to determine one or both unknown variables and thereby obtain a measurement relating to the first quantity of the gas of interest, calibrated for the second irrelevant quantity of gas.

Abstract: A method of sensing a process utilizing a sensing apparatus consisting of more than one diode laser having select lasing frequencies, a multiplexer optically coupled to the outputs of the diode lasers with the multiplexer being further optically coupled to a pitch side optical fiber. Multiplexed laser light is transmitted through the pitch side optical fiber to a pitch optic operatively associated with a process chamber which may be a combustion chamber or the boiler of a coal or gas fired power plant. The pitch optic is oriented to project multiplexed laser output through the process chamber. Also operatively oriented with the process chamber is a catch optic in optical communication with the pitch optic to receive the multiplexed laser output projected through the process chamber. The catch optic is optically coupled to an optical fiber which transmits the multiplexed laser output to a demultiplexer.

Abstract: A method is provided for deriving a single code from a biometric sample in a way which enables different samples of a user to provide the same code whilst also distinguishing between samples of different users. Different features are analysed to obtain mean and variance values, and these are used to control how the different feature values are interpreted. In addition, features are combined and a sub-set of bits of the combination is used as the code. This enables bits which are common to all user samples to be dropped as well as bits which may differ between different samples of the same user.

Abstract: A diode laser spectroscopy gas sensing apparatus having a diode laser with a select lasing frequency, a pitch optic coupled to the diode laser with the pitch optic being operatively associated with a process chamber and oriented to project laser light along a projection beam through the process chamber. This embodiment additionally includes a catch optic in optical communication with the pitch optic to receive the laser light projected through the process chamber and an optical fiber optically coupled to the catch optic. In addition, the catch optic is operatively associated with a catch side alignment mechanism which provides for the alignment of the catch optic with respect to the projection beam to increase a quantity of laser light received by the catch optic from the pitch optic and coupled to the optical fiber and a detector sensitive to the select lasing frequency optically coupled to the optical fiber.

Abstract: A method of calibrating an absorption spectroscopy measurement wherein the calibration method includes projecting laser light through a sample of a first quantity of a gas of interest and a second irrelevant quantity of a spectroscopically identical or similar gas (10). The first and second spectroscopic absorptions of the laser light are measured over specific first and second absorption lines. A functional relationship is determined between the first and second measured spectroscopic absorptions and two unknown variables. The function relationships may then be simultaneously solved to determine one or both unknown variables and thereby obtain a measurement relating to the first quantity of the gas of interest, calibrated for the second irrelevant quantity of gas.

Abstract: A winding for a toroidal electrodynamic machine is formed by providing a set of bobbins in a rectilinear array, winding the bobbins so that each phase is of one continuous wire, with each set of phases wound one bobbin at a time, the completed rectilinear array then being formed into a circular array for the machine. The rectilinear array has bobbins formed and is wired in such a way that bending into a torus is possible.