Abstract: A method for delivering restricted items to users includes detecting that a user has selected a restricted item for delivery. A user profile is accessed, and authorization for delivery of the restricted item associated with the user profile is verified. Upon detecting a first authorization associated with the user profile, authorizing the dispatch of the restricted item to the user at a delivery location. The restricted item is transported to the delivery location by the mobile robot. The mobile robot has an item space with a lid and an electronic lock, which is locked during transit. A second authorization to confirm a user's identity before the user receives the restricted item. If the second authorization fails, communication is established between the user and a remote operator terminal via the mobile robot, and the remote operator terminal performs the second authorization and/or repeats the first authorization.

Abstract: Disclosed are a method and system for delivering restricted items to users. The method comprises detecting a restricted item selected by a user for delivery; accessing a user profile associated with the user; verifying presence of an authorization for delivery of the restricted item associated with the user profile; and, upon detecting a first authorization associated with the user profile, authorizing dispatch of the restricted item to the user at a delivery location.