Abstract: Prioritizing a work request pertaining to a physical asset can include generating a data structure that encodes the work request as a multidimensional representation indicating at least one classification, each at least one classification including at least one sub-category. In response to identifying multiple work requests encoded as multidimensional representations with respect to the physical asset, each multidimensional representation can be reduced to a one-dimensional (1-D) representation that preserves a variance factor of each sub-category of each multidimensional representation. Each 1-D structure can be input to a machine learning model trained to prioritize each of the work requests. The work requests can be prioritized in accordance with the machine learning model based on the 1-D structures. The priorities of each of the work requests can be output.