Abstract: Provided are instance upgrade techniques useful for upgrading the software of an instance, such as in a multi-instance architecture. The techniques relate to facilitating efficient upgrades to the software of an instance by pausing workflow automations associated with the instances at non-critical stages before the upgrade begins and resuming the workflow automations after the upgrade is complete. The techniques may also include validation workflows to facilitate the upgrade and restart process.

Abstract: Provided are instance upgrade techniques useful for upgrading the software of an instance, such as in a multi-instance architecture. The techniques relate to facilitating efficient upgrades to the software of an instance by pausing workflow automations associated with the instances at non-critical stages before the upgrade begins and resuming the workflow automations after the upgrade is complete. The techniques may also include validation workflows to facilitate the upgrade and restart process.

Abstract: An on-line multiple media viewer system provides a responsive interactive presentation at a client viewing station of multiple media content retrieved over a remote connection from a server at which the content resides using a set of client-initiated and server-driven remote services for anticipatory caching of media content. In response to an initial request for an item of media content from the server, the remote services predict additional items of media content likely to be requested and transmit these items in advance of their request. Transmitted items are cached by services at the client viewing station in a cache storage. The client checks the cache storage before making additional requests for transfer over the remote connection. The items are transmitted in multi-channel asynchronous operations over the remote connection.