Abstract: The home improvement telepresence system and method is an Internet based system in which a plurality of home-based subscribers obtain real time audio and video support from a pool of experts trained in the subscribers area of interest. The subscriber wears a headset having a camera, microphone, earpiece, and light source mounted thereon. The headset is wirelessly connected to a subscriber-supplied computer having a high-speed connection to the Internet by which means browser software installed on the computer communicates with the home improvement computer server. The server software schedules and routes incoming calls from remote subscribers to computer workstations manned by expert in the subscriber's area of concern.